TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Excellent Product! I have used Turbox Tax for well over a decade now. I love it. It's so easy to use and never disappoints!
Date published: 2021-03-07
Rated 3 out of 5 by from Had a few glitches this year. I like Turbo Tax and have used it for years now. This year with the new 1099-NEC I felt that Turbo Tax missed some important questions that could have streamlined the filing. Had they asked if the 1099-NEC box 1 income was for business income and redirected to that form it would save a lot of confusion entering it in two places and later needing to delete it because the income was doubled. I also discovered that the SE form did not respond to the deleting and the only way I could change that double charge of self-employment tax was to go to the form and manually correct it. So yes, Turbo Tax calculated my taxes but it took a very watchful eye this year.
Date published: 2021-03-07
Rated 5 out of 5 by from TURBO TAX IS EASY AND SAVES TIME EASY AND SATISFYING!! I WOULD RECOMMEND TO ANYONE.
Date published: 2021-03-07
Rated 5 out of 5 by from turbo tax is great Your tax consultant was very knowledgeable and courteous. My experience dealing with her was rewarding and learning.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTaxReview We have been using Turbo Tax for filing our Federal Taxes for several years now; and we are very pleased with the simplicity and functionality of the application.
Date published: 2021-03-07
Rated 4 out of 5 by from I Like It First time user and I got through the whole tax return without having to call for outside help.
Date published: 2021-03-07
Rated 3 out of 5 by from Easy BUT annoying Overall the steps to take and walk you through is easy but there is no interaction with the user. So there are many things that seem superfluous. The best way to go about fixing this is to have someone that works there actually file using it and hear the complaints. Then you would know what to fix. There were about three-five instances where it could have been more clear or was just a backspacing issue which the computer could have solved, not me. Or made it more clear that all I had to do was delete the information.
Date published: 2021-03-07
Rated 5 out of 5 by from VERY HELPFUL This being my first time using this product was quite challenging, yet the experience was educational. I would encourage others to use the TURBO TAX INTUIT SOFTWARE. Tons of personal there to assist when need. Its an awesome product, THANK YOU
Date published: 2021-03-07
Rated 5 out of 5 by from Easy filing Easy and straightforward filing of federal taxes for a married couple
Date published: 2021-03-07
Rated 5 out of 5 by from fantastic We have been using Turbo Tax for years but this is the first year that i did it instead of my husband. Even though he is an accountant, I wanted to try it as he is very busy. It was awesome and very easy to work on. All instructions are step by step, and explained exactly what is needed and where to find the correct information. Thank you Turbotax.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7343
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent Product! I have used Turbox Tax for well over a decade now. I love it. It's so easy to use and never disappoints!
Date published: 2021-03-07
Rated 3 out of 5 by from Had a few glitches this year. I like Turbo Tax and have used it for years now. This year with the new 1099-NEC I felt that Turbo Tax missed some important questions that could have streamlined the filing. Had they asked if the 1099-NEC box 1 income was for business income and redirected to that form it would save a lot of confusion entering it in two places and later needing to delete it because the income was doubled. I also discovered that the SE form did not respond to the deleting and the only way I could change that double charge of self-employment tax was to go to the form and manually correct it. So yes, Turbo Tax calculated my taxes but it took a very watchful eye this year.
Date published: 2021-03-07
Rated 5 out of 5 by from TURBO TAX IS EASY AND SAVES TIME EASY AND SATISFYING!! I WOULD RECOMMEND TO ANYONE.
Date published: 2021-03-07
Rated 5 out of 5 by from turbo tax is great Your tax consultant was very knowledgeable and courteous. My experience dealing with her was rewarding and learning.
Date published: 2021-03-07
Rated 5 out of 5 by from TurboTaxReview We have been using Turbo Tax for filing our Federal Taxes for several years now; and we are very pleased with the simplicity and functionality of the application.
Date published: 2021-03-07
Rated 4 out of 5 by from I Like It First time user and I got through the whole tax return without having to call for outside help.
Date published: 2021-03-07
Rated 3 out of 5 by from Easy BUT annoying Overall the steps to take and walk you through is easy but there is no interaction with the user. So there are many things that seem superfluous. The best way to go about fixing this is to have someone that works there actually file using it and hear the complaints. Then you would know what to fix. There were about three-five instances where it could have been more clear or was just a backspacing issue which the computer could have solved, not me. Or made it more clear that all I had to do was delete the information.
Date published: 2021-03-07
Rated 5 out of 5 by from VERY HELPFUL This being my first time using this product was quite challenging, yet the experience was educational. I would encourage others to use the TURBO TAX INTUIT SOFTWARE. Tons of personal there to assist when need. Its an awesome product, THANK YOU
Date published: 2021-03-07
Rated 5 out of 5 by from Easy filing Easy and straightforward filing of federal taxes for a married couple
Date published: 2021-03-07
Rated 5 out of 5 by from fantastic We have been using Turbo Tax for years but this is the first year that i did it instead of my husband. Even though he is an accountant, I wanted to try it as he is very busy. It was awesome and very easy to work on. All instructions are step by step, and explained exactly what is needed and where to find the correct information. Thank you Turbotax.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 7343