TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great experience It was easy, I was able to ask question and ger straight forward answers tgst I understood.
Date published: 2022-04-15
Rated 5 out of 5 by from Better and Better I've used TurboTax a number of times as a single individual with W2s to married to self-employed. They've always been able to process my returns and the program I use to submit it just keeps getting better and better!
Date published: 2022-04-15
Rated 4 out of 5 by from Great Product very easy to use Kara was a great turbo tax professional!
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax needs a little work The entire experience was great until "Final Review". The UPDATE before final review was a nightmare. I wasted 2 hours trying to get it to work. I ended up having to UNINSTALL TurboTax then re-install it from scratch. Not a pleasant experience however it did finally work.
Date published: 2022-04-15
Rated 5 out of 5 by from Great app! Easy to use! Very helpful and clearly defines what needs to be done.
Date published: 2022-04-15
Rated 5 out of 5 by from Very easy Been using for years, very easy if you have all of your information together.
Date published: 2022-04-15
Rated 3 out of 5 by from K1 form is outdated Format of K1 form in Turbo Tax is outdated and does not match the latest K1 form from corporation's CPA
Date published: 2022-04-15
Rated 1 out of 5 by from Nothing but trouble I switched to Turbotax last year because of the options involving early 401K withdrawls, but that option didn't even come available this year until April. It "imported" all my information that I still had to go back and fill in again. And it offered the option to pay with Paypal but never gave a submit payment once I logged into paypal. Calling their "professionals" for any sort of help would end up being on hold for 30 minutes while they googled whatever problem you had and gave you a canned answer. Its ridiculously expensive for the junk product you're getting and I will not be using Turbotax next year. I don't recommend you do either.
Date published: 2022-04-15
Rated 5 out of 5 by from Makes computing and filing taxes easier. Makes computing and filing taxes easier. Multiple K1 statements and hundreds of pages of 1099s. Piece of cake.
Date published: 2022-04-15
Rated 2 out of 5 by from Necessary evil - thanks lobbyists Puts you in loops/live calculations give doom and gloom outlook/makes you upgrade service every time you select a new form/claimed I didn't file with them 2020 when I definitely did/expensive
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7193
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience It was easy, I was able to ask question and ger straight forward answers tgst I understood.
Date published: 2022-04-15
Rated 5 out of 5 by from Better and Better I've used TurboTax a number of times as a single individual with W2s to married to self-employed. They've always been able to process my returns and the program I use to submit it just keeps getting better and better!
Date published: 2022-04-15
Rated 4 out of 5 by from Great Product very easy to use Kara was a great turbo tax professional!
Date published: 2022-04-15
Rated 3 out of 5 by from TurboTax needs a little work The entire experience was great until "Final Review". The UPDATE before final review was a nightmare. I wasted 2 hours trying to get it to work. I ended up having to UNINSTALL TurboTax then re-install it from scratch. Not a pleasant experience however it did finally work.
Date published: 2022-04-15
Rated 5 out of 5 by from Great app! Easy to use! Very helpful and clearly defines what needs to be done.
Date published: 2022-04-15
Rated 5 out of 5 by from Very easy Been using for years, very easy if you have all of your information together.
Date published: 2022-04-15
Rated 3 out of 5 by from K1 form is outdated Format of K1 form in Turbo Tax is outdated and does not match the latest K1 form from corporation's CPA
Date published: 2022-04-15
Rated 1 out of 5 by from Nothing but trouble I switched to Turbotax last year because of the options involving early 401K withdrawls, but that option didn't even come available this year until April. It "imported" all my information that I still had to go back and fill in again. And it offered the option to pay with Paypal but never gave a submit payment once I logged into paypal. Calling their "professionals" for any sort of help would end up being on hold for 30 minutes while they googled whatever problem you had and gave you a canned answer. Its ridiculously expensive for the junk product you're getting and I will not be using Turbotax next year. I don't recommend you do either.
Date published: 2022-04-15
Rated 5 out of 5 by from Makes computing and filing taxes easier. Makes computing and filing taxes easier. Multiple K1 statements and hundreds of pages of 1099s. Piece of cake.
Date published: 2022-04-15
Rated 2 out of 5 by from Necessary evil - thanks lobbyists Puts you in loops/live calculations give doom and gloom outlook/makes you upgrade service every time you select a new form/claimed I didn't file with them 2020 when I definitely did/expensive
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 7193