TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from TurboTax Service Offerings Tricky Was self-employed previous tax year during the pandemic. TurboTax self-employed service was helpful then. However, I was unable to remove the service for the next tax year, when I was no longer self- employed, and was charged $120 for the service that I did not use.
Date published: 2022-06-30
Rated 5 out of 5 by from Very good It's was very patient and help me a lot ,very detail all the information
Date published: 2022-06-30
Rated 5 out of 5 by from Awesome Marisela makes TurboTax user friendly; I love working with her and would love to work with her next year
Date published: 2022-06-30
Rated 5 out of 5 by from Once again, it's a hit outta the park I've been using Turbo tax for years, and am never disappointed. I am not happy that even though my business didn't function last year due to covid. I couldn't NOT utilize standard filing program. I had to use deluxe.. even to say I didn't spend and didn't make anything. But whatever.. it works, does the job and it's relatively painless. Thanks again..
Date published: 2022-06-29
Rated 4 out of 5 by from TurboTax makes IT easy ! The TurboTax wizard is very helpful. The specialists are very resourceful and patient.
Date published: 2022-06-29
Rated 4 out of 5 by from Good No problems up to 2020. In 2021 there was an error transferring data from form 1040 to form 540 in California. In the schedule CA (540), California Adjustments-Residents was missing other income (item 8z). I filled MFS using community property for CA.
Date published: 2022-06-29
Rated 5 out of 5 by from Great Service Professional and Knowledgeable expert .Great to work with !
Date published: 2022-06-29
Rated 5 out of 5 by from Once again TurboTax was a great experience! Easy to use - understandable instructions. Great product!
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax Review Although my taxes aren't complicated, I have relied on TurboTax for at least 15 years to assist me with filing my returns. I appreciate that the software walks you through every step when filing both your Federal and State returns. Even if some of the situations don't apply to me, I learn a lot from their informative and educational links. Their programs are suitable for a novice like me and also for individuals who are in a higher tax bracket with more complex assets, expenses, investments, etc. I will always turn to TurboTax for guidance and assistance when it comes to filing my taxes.
Date published: 2022-06-29
Rated 5 out of 5 by from Thank you Turbo Tax! I had my federal and two state income taxes to file this year. The program was efficient and easy to use. I did speak with Wendy about one of my state taxes. Wendy was knowledgeable, patient and walked me thru the return helping me correct my errors. Thank you Wendy, you are the best!
Date published: 2022-06-29
All TurboTax® Offerings Reviews - Page 7097
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax Service Offerings Tricky Was self-employed previous tax year during the pandemic. TurboTax self-employed service was helpful then. However, I was unable to remove the service for the next tax year, when I was no longer self- employed, and was charged $120 for the service that I did not use.
Date published: 2022-06-30
Rated 5 out of 5 by from Very good It's was very patient and help me a lot ,very detail all the information
Date published: 2022-06-30
Rated 5 out of 5 by from Awesome Marisela makes TurboTax user friendly; I love working with her and would love to work with her next year
Date published: 2022-06-30
Rated 5 out of 5 by from Once again, it's a hit outta the park I've been using Turbo tax for years, and am never disappointed. I am not happy that even though my business didn't function last year due to covid. I couldn't NOT utilize standard filing program. I had to use deluxe.. even to say I didn't spend and didn't make anything. But whatever.. it works, does the job and it's relatively painless. Thanks again..
Date published: 2022-06-29
Rated 4 out of 5 by from TurboTax makes IT easy ! The TurboTax wizard is very helpful. The specialists are very resourceful and patient.
Date published: 2022-06-29
Rated 4 out of 5 by from Good No problems up to 2020. In 2021 there was an error transferring data from form 1040 to form 540 in California. In the schedule CA (540), California Adjustments-Residents was missing other income (item 8z). I filled MFS using community property for CA.
Date published: 2022-06-29
Rated 5 out of 5 by from Great Service Professional and Knowledgeable expert .Great to work with !
Date published: 2022-06-29
Rated 5 out of 5 by from Once again TurboTax was a great experience! Easy to use - understandable instructions. Great product!
Date published: 2022-06-29
Rated 5 out of 5 by from TurboTax Review Although my taxes aren't complicated, I have relied on TurboTax for at least 15 years to assist me with filing my returns. I appreciate that the software walks you through every step when filing both your Federal and State returns. Even if some of the situations don't apply to me, I learn a lot from their informative and educational links. Their programs are suitable for a novice like me and also for individuals who are in a higher tax bracket with more complex assets, expenses, investments, etc. I will always turn to TurboTax for guidance and assistance when it comes to filing my taxes.
Date published: 2022-06-29
Rated 5 out of 5 by from Thank you Turbo Tax! I had my federal and two state income taxes to file this year. The program was efficient and easy to use. I did speak with Wendy about one of my state taxes. Wendy was knowledgeable, patient and walked me thru the return helping me correct my errors. Thank you Wendy, you are the best!
Date published: 2022-06-29
All TurboTax® Offerings Reviews - Page 7097