TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
6Boys1girl from
More confusing than before. and excessive fees
I have used TurboTax for 8-9 yrs. Was very unhappy with 3 charges of $39 ea. after seeing these unexpected charges at the end. $117 is excessive when I do all the work. Doubt I will use TurboTax next year.
Date published: 2023-01-26
Rated 4 out of 5 by
tom 2424 from
Turbo Tax great
I hve used for years I am still confident in the product to deliver
Date published: 2023-01-26
Rated 5 out of 5 by
Awesome mommy from
Awesome service
I've used TurboTax for years and it's so easy and convenient!
Date published: 2023-01-26
Rated 5 out of 5 by
Regan Stoltey from
TurboTax is the BEST
TurboTax is so easy to use and they are there if you need help!
Date published: 2023-01-26
Rated 5 out of 5 by
Falcity from
Amazing!
It was so simple and TurboTax walked me through everything and to my understanding!
Date published: 2023-01-26
Rated 5 out of 5 by
Mikeporf12 from
Turbotax makes doing your taxes easy and quick.
I have been using TurboTax for a few years and every year it becomes easier and much more user friendly. Thanks!
Date published: 2023-01-26
Rated 2 out of 5 by
UnhappyChris19 from
Too many fees
$39 for your product is fine. An additional $39 to file State taxes is steep in my opinion and the additional $39 to "process" a direct deposit to our own bank is absurd. I will not be using Turbo Tax ever again. I have filed using online tax services before thru Credit Karma and was not charged anything. Very, very disappointed
Date published: 2023-01-26
Rated 5 out of 5 by
Wonderbread94 from
Turbo Tax Baby!!!
Great service, quick painless and thorough at the same time.
Date published: 2023-01-26
Rated 5 out of 5 by
Mariya17 from
Love TurboTax!
Been using TurboTax services 8+ years and haven't ever really had any issues thankfully! God bless!
Date published: 2023-01-26
Rated 5 out of 5 by
AislingF from
TurboTax is the only tax service that I’ll use
They’re set up to ensure that you receive all of the tax breaks that you’re eligible for. I’ve used other tax services where it’s really easy to miss things that you qualify for and I refuse to use them simply because they make it difficult for people in general to receive what they deserve. We deserve to get everything that we’re eligible for and TurboTax make sure that happens. They’re also amazing with self employment and small businesses. I compared them to other tax services and they’re the easiest to understand and fill out. It doesn’t get better than TurboTax in my opinion and it doesn’t need to. They’re great.
All TurboTax® Offerings Reviews - Page 709
Date published: 2023-01-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
6Boys1girl from
More confusing than before. and excessive fees
I have used TurboTax for 8-9 yrs. Was very unhappy with 3 charges of $39 ea. after seeing these unexpected charges at the end. $117 is excessive when I do all the work. Doubt I will use TurboTax next year.
Date published: 2023-01-26
Rated 4 out of 5 by
tom 2424 from
Turbo Tax great
I hve used for years I am still confident in the product to deliver
Date published: 2023-01-26
Rated 5 out of 5 by
Awesome mommy from
Awesome service
I've used TurboTax for years and it's so easy and convenient!
Date published: 2023-01-26
Rated 5 out of 5 by
Regan Stoltey from
TurboTax is the BEST
TurboTax is so easy to use and they are there if you need help!
Date published: 2023-01-26
Rated 5 out of 5 by
Falcity from
Amazing!
It was so simple and TurboTax walked me through everything and to my understanding!
Date published: 2023-01-26
Rated 5 out of 5 by
Mikeporf12 from
Turbotax makes doing your taxes easy and quick.
I have been using TurboTax for a few years and every year it becomes easier and much more user friendly. Thanks!
Date published: 2023-01-26
Rated 2 out of 5 by
UnhappyChris19 from
Too many fees
$39 for your product is fine. An additional $39 to file State taxes is steep in my opinion and the additional $39 to "process" a direct deposit to our own bank is absurd. I will not be using Turbo Tax ever again. I have filed using online tax services before thru Credit Karma and was not charged anything. Very, very disappointed
Date published: 2023-01-26
Rated 5 out of 5 by
Wonderbread94 from
Turbo Tax Baby!!!
Great service, quick painless and thorough at the same time.
Date published: 2023-01-26
Rated 5 out of 5 by
Mariya17 from
Love TurboTax!
Been using TurboTax services 8+ years and haven't ever really had any issues thankfully! God bless!
Date published: 2023-01-26
Rated 5 out of 5 by
AislingF from
TurboTax is the only tax service that I’ll use
They’re set up to ensure that you receive all of the tax breaks that you’re eligible for. I’ve used other tax services where it’s really easy to miss things that you qualify for and I refuse to use them simply because they make it difficult for people in general to receive what they deserve. We deserve to get everything that we’re eligible for and TurboTax make sure that happens. They’re also amazing with self employment and small businesses. I compared them to other tax services and they’re the easiest to understand and fill out. It doesn’t get better than TurboTax in my opinion and it doesn’t need to. They’re great.
All TurboTax® Offerings Reviews - Page 709
Date published: 2023-01-26