TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 1 out of 5 by from 2021 Turbotax Deluxe useless I use this product for many years, but this year it look like Turbotax goal confuse people, not help them. Forms that need to be fill out not suggested, like in previous years, to update forms, that I know need to be updated impossible. Everything that were useful previous years, not there. Buttom line, this year addition is horrible.
Date published: 2022-02-25
Rated 5 out of 5 by from Why was the Max Refund added not really sure what It was nice knowing there was someone who was responding promptly.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Very easy software to understand. The format and questions make filling taxes so simple.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax - Tax Expert - Kelly is the Best! I live in one state and worked in another. I ran into some issues during the review process, and after speaking to 2 other assistants, one being Ayanna (Saturday morning 3/13/22) who was RUDE, bossy, unwilling to listen to anything that I was saying, and gave me poor advice ... I didnt give up, I tried again and was connected to Kelly, who indicates he has over 10yrs of experience in his profile. He was patient, thorough and helped me get through the return. You can tell he enjoys his career and is truly a professional !
Date published: 2022-02-25
Rated 5 out of 5 by from Gets the job done It's fast, and easy. Doesn't take much time. All there needs to be said.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is easy! My taxes are not that complicated, and Turbo tax makes it very easy to file. The scariest part of my return is figuring out capital gains/interest income/dividend income and it is so easy to just access my brokerage account information and pull in the figures from my tax forms.
Date published: 2022-02-25
Rated 5 out of 5 by from turbotax is the best yes, I will do again with turbotax, because is easy and cheap
Date published: 2022-02-25
Rated 2 out of 5 by from Turbo Tax is okay TurboTax platform is great. But they are very misleading on pricing. They make it impossible to find the free version and surprise you with pricing at the end that was not as advertised. Prices have continued to increase with these types of services. I'm fine paying a fee for the convince but every year they sneak in more and more fee's and paying over $100 is offensive. This should be $30 max.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to follow It was so easy! I was able to complete all my forms with my phone.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is awesome Your advisor was able to help me figure out why I had 3 items to review so I could complete my taxes.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7025
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2021 Turbotax Deluxe useless I use this product for many years, but this year it look like Turbotax goal confuse people, not help them. Forms that need to be fill out not suggested, like in previous years, to update forms, that I know need to be updated impossible. Everything that were useful previous years, not there. Buttom line, this year addition is horrible.
Date published: 2022-02-25
Rated 5 out of 5 by from Why was the Max Refund added not really sure what It was nice knowing there was someone who was responding promptly.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to use Very easy software to understand. The format and questions make filling taxes so simple.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax - Tax Expert - Kelly is the Best! I live in one state and worked in another. I ran into some issues during the review process, and after speaking to 2 other assistants, one being Ayanna (Saturday morning 3/13/22) who was RUDE, bossy, unwilling to listen to anything that I was saying, and gave me poor advice ... I didnt give up, I tried again and was connected to Kelly, who indicates he has over 10yrs of experience in his profile. He was patient, thorough and helped me get through the return. You can tell he enjoys his career and is truly a professional !
Date published: 2022-02-25
Rated 5 out of 5 by from Gets the job done It's fast, and easy. Doesn't take much time. All there needs to be said.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo tax is easy! My taxes are not that complicated, and Turbo tax makes it very easy to file. The scariest part of my return is figuring out capital gains/interest income/dividend income and it is so easy to just access my brokerage account information and pull in the figures from my tax forms.
Date published: 2022-02-25
Rated 5 out of 5 by from turbotax is the best yes, I will do again with turbotax, because is easy and cheap
Date published: 2022-02-25
Rated 2 out of 5 by from Turbo Tax is okay TurboTax platform is great. But they are very misleading on pricing. They make it impossible to find the free version and surprise you with pricing at the end that was not as advertised. Prices have continued to increase with these types of services. I'm fine paying a fee for the convince but every year they sneak in more and more fee's and paying over $100 is offensive. This should be $30 max.
Date published: 2022-02-25
Rated 5 out of 5 by from Easy to follow It was so easy! I was able to complete all my forms with my phone.
Date published: 2022-02-25
Rated 5 out of 5 by from Turbo Tax is awesome Your advisor was able to help me figure out why I had 3 items to review so I could complete my taxes.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 7025