TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Georgia Architect from
Works every year for me
Easy to Use, however don't like the post review part
Date published: 2023-03-10
Rated 5 out of 5 by
alm0stn0thin from
TurboTax Live Assistance Worth It!
Only my 2nd year filing using TurboTax, paying for the Live assistance worth it for questions throughout the process. Brandi was friendly, personable, and knowledgeable helping me through obstacles as needed. Filed quickly after talking on the phone!
Date published: 2023-03-10
Rated 2 out of 5 by
Mel1203 from
not thrilled
first of all, free does not mean free. I had 3 W2, HSA and ultimately ended up taking standard deduction. this seems to me to be a simple return but had to pay $64 for Deluxe. then had to pay taxes on top of the fee?? also had to change my email address with account because although I could confirm my email address and receive my receipt at that same email address, I couldn't receive the 6 digit code to actually file my return. had to change to a very old email address that I don't use very often to be able to ultimately receive the code and file
Date published: 2023-03-10
Rated 1 out of 5 by
MP392 from
problems in preparing Massachusetts Partnership
Very bad experience this year in preparing and filing Massachusetts partnership. Not much help with experts. Complete waste of over 8 hours of our time
Date published: 2023-03-10
Rated 4 out of 5 by
DAMurph from
A few glitches, but solid overall
TurboTax has a number of option for tax prep. I chose the Expert assistant. Once we connected, the process was smooth and inspired confidence. However, my initial call-back from TurboTax never happened, despite its telling me they tried to reach me. And, the screen-sharing feature failed to work on the several occasions we tried it.
Date published: 2023-03-10
Rated 5 out of 5 by
2022 Tax for the win from
2022 Taxes
I want to thank Turbo Tax for always improving the platform. It is extremely easy to bring over almost all of my information each year and I'm very thankful to not spend 10 hours file my taxes each year.
Date published: 2023-03-10
Rated 5 out of 5 by
Ricky699 from
was a great expriance
It was great working with TurboTax !!!!!!!!!!!!!!!
Date published: 2023-03-10
Rated 5 out of 5 by
DoomsDav from
Turbo Tax is Quick and Easy
Simple Tax program that has relatively low fees for filing. The program pulls documents for you. And make filing easy.
Date published: 2023-03-10
Rated 3 out of 5 by
motie from
Software Problem
I had to make a lot of overrides as the basic data I put in was not transferred correctly.
Date published: 2023-03-10
Rated 5 out of 5 by
dm165 from
2022 Turbo Tax Review
Everything went smoothly. I've used Turbo Tax for the past and encountered no problems. I will continue to use for the foreseeable future. Best Wishes to all.
All TurboTax® Offerings Reviews - Page 7000
Date published: 2023-03-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Georgia Architect from
Works every year for me
Easy to Use, however don't like the post review part
Date published: 2023-03-10
Rated 5 out of 5 by
alm0stn0thin from
TurboTax Live Assistance Worth It!
Only my 2nd year filing using TurboTax, paying for the Live assistance worth it for questions throughout the process. Brandi was friendly, personable, and knowledgeable helping me through obstacles as needed. Filed quickly after talking on the phone!
Date published: 2023-03-10
Rated 2 out of 5 by
Mel1203 from
not thrilled
first of all, free does not mean free. I had 3 W2, HSA and ultimately ended up taking standard deduction. this seems to me to be a simple return but had to pay $64 for Deluxe. then had to pay taxes on top of the fee?? also had to change my email address with account because although I could confirm my email address and receive my receipt at that same email address, I couldn't receive the 6 digit code to actually file my return. had to change to a very old email address that I don't use very often to be able to ultimately receive the code and file
Date published: 2023-03-10
Rated 1 out of 5 by
MP392 from
problems in preparing Massachusetts Partnership
Very bad experience this year in preparing and filing Massachusetts partnership. Not much help with experts. Complete waste of over 8 hours of our time
Date published: 2023-03-10
Rated 4 out of 5 by
DAMurph from
A few glitches, but solid overall
TurboTax has a number of option for tax prep. I chose the Expert assistant. Once we connected, the process was smooth and inspired confidence. However, my initial call-back from TurboTax never happened, despite its telling me they tried to reach me. And, the screen-sharing feature failed to work on the several occasions we tried it.
Date published: 2023-03-10
Rated 5 out of 5 by
2022 Tax for the win from
2022 Taxes
I want to thank Turbo Tax for always improving the platform. It is extremely easy to bring over almost all of my information each year and I'm very thankful to not spend 10 hours file my taxes each year.
Date published: 2023-03-10
Rated 5 out of 5 by
Ricky699 from
was a great expriance
It was great working with TurboTax !!!!!!!!!!!!!!!
Date published: 2023-03-10
Rated 5 out of 5 by
DoomsDav from
Turbo Tax is Quick and Easy
Simple Tax program that has relatively low fees for filing. The program pulls documents for you. And make filing easy.
Date published: 2023-03-10
Rated 3 out of 5 by
motie from
Software Problem
I had to make a lot of overrides as the basic data I put in was not transferred correctly.
Date published: 2023-03-10
Rated 5 out of 5 by
dm165 from
2022 Turbo Tax Review
Everything went smoothly. I've used Turbo Tax for the past and encountered no problems. I will continue to use for the foreseeable future. Best Wishes to all.
All TurboTax® Offerings Reviews - Page 7000
Date published: 2023-03-10