TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Works every year for me Easy to Use, however don't like the post review part
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax Live Assistance Worth It! Only my 2nd year filing using TurboTax, paying for the Live assistance worth it for questions throughout the process. Brandi was friendly, personable, and knowledgeable helping me through obstacles as needed. Filed quickly after talking on the phone!
Date published: 2023-03-10
Rated 2 out of 5 by from not thrilled first of all, free does not mean free. I had 3 W2, HSA and ultimately ended up taking standard deduction. this seems to me to be a simple return but had to pay $64 for Deluxe. then had to pay taxes on top of the fee?? also had to change my email address with account because although I could confirm my email address and receive my receipt at that same email address, I couldn't receive the 6 digit code to actually file my return. had to change to a very old email address that I don't use very often to be able to ultimately receive the code and file
Date published: 2023-03-10
Rated 1 out of 5 by from problems in preparing Massachusetts Partnership Very bad experience this year in preparing and filing Massachusetts partnership. Not much help with experts. Complete waste of over 8 hours of our time
Date published: 2023-03-10
Rated 4 out of 5 by from A few glitches, but solid overall TurboTax has a number of option for tax prep. I chose the Expert assistant. Once we connected, the process was smooth and inspired confidence. However, my initial call-back from TurboTax never happened, despite its telling me they tried to reach me. And, the screen-sharing feature failed to work on the several occasions we tried it.
Date published: 2023-03-10
Rated 5 out of 5 by from 2022 Taxes I want to thank Turbo Tax for always improving the platform. It is extremely easy to bring over almost all of my information each year and I'm very thankful to not spend 10 hours file my taxes each year.
Date published: 2023-03-10
Rated 5 out of 5 by from was a great expriance It was great working with TurboTax !!!!!!!!!!!!!!!
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is Quick and Easy Simple Tax program that has relatively low fees for filing. The program pulls documents for you. And make filing easy.
Date published: 2023-03-10
Rated 3 out of 5 by from Software Problem I had to make a lot of overrides as the basic data I put in was not transferred correctly.
Date published: 2023-03-10
Rated 5 out of 5 by from 2022 Turbo Tax Review Everything went smoothly. I've used Turbo Tax for the past and encountered no problems. I will continue to use for the foreseeable future. Best Wishes to all.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Works every year for me Easy to Use, however don't like the post review part
Date published: 2023-03-10
Rated 5 out of 5 by from TurboTax Live Assistance Worth It! Only my 2nd year filing using TurboTax, paying for the Live assistance worth it for questions throughout the process. Brandi was friendly, personable, and knowledgeable helping me through obstacles as needed. Filed quickly after talking on the phone!
Date published: 2023-03-10
Rated 2 out of 5 by from not thrilled first of all, free does not mean free. I had 3 W2, HSA and ultimately ended up taking standard deduction. this seems to me to be a simple return but had to pay $64 for Deluxe. then had to pay taxes on top of the fee?? also had to change my email address with account because although I could confirm my email address and receive my receipt at that same email address, I couldn't receive the 6 digit code to actually file my return. had to change to a very old email address that I don't use very often to be able to ultimately receive the code and file
Date published: 2023-03-10
Rated 1 out of 5 by from problems in preparing Massachusetts Partnership Very bad experience this year in preparing and filing Massachusetts partnership. Not much help with experts. Complete waste of over 8 hours of our time
Date published: 2023-03-10
Rated 4 out of 5 by from A few glitches, but solid overall TurboTax has a number of option for tax prep. I chose the Expert assistant. Once we connected, the process was smooth and inspired confidence. However, my initial call-back from TurboTax never happened, despite its telling me they tried to reach me. And, the screen-sharing feature failed to work on the several occasions we tried it.
Date published: 2023-03-10
Rated 5 out of 5 by from 2022 Taxes I want to thank Turbo Tax for always improving the platform. It is extremely easy to bring over almost all of my information each year and I'm very thankful to not spend 10 hours file my taxes each year.
Date published: 2023-03-10
Rated 5 out of 5 by from was a great expriance It was great working with TurboTax !!!!!!!!!!!!!!!
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo Tax is Quick and Easy Simple Tax program that has relatively low fees for filing. The program pulls documents for you. And make filing easy.
Date published: 2023-03-10
Rated 3 out of 5 by from Software Problem I had to make a lot of overrides as the basic data I put in was not transferred correctly.
Date published: 2023-03-10
Rated 5 out of 5 by from 2022 Turbo Tax Review Everything went smoothly. I've used Turbo Tax for the past and encountered no problems. I will continue to use for the foreseeable future. Best Wishes to all.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 7000