TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from No longer free I gave 4 stars since preparation is no longer free.
Date published: 2022-02-26
Rated 5 out of 5 by from I got live help fast! This last year was the hardest of my life in many ways and I have to thank the super knowledgeable and readily available staff for making the rest of my state return a breeze.
Date published: 2022-02-26
Rated 5 out of 5 by from Eight years! My first year into retirement and filing was intimidating! Do I continue to go with Turbo Tax or must I find a professional? Decided to stay with Turbo and found the process user-friendly bordering on fun! I was offered (and took advantage of) phone help and lots of pop up sidebar info so I felt supported and encouraged. Good to know I can still do my own taxes with help from Turbo Tax. Thanks!
Date published: 2022-02-26
Rated 2 out of 5 by from Investment Integration I have used TurboTax for many years and I really like the simplicity. 80% of it is great, however, for a second year in a row I had issues with having the software not be able to successfully pull my investment forms from my main investment platform. Last year it worked but this year I kept getting errors. The inconsistency is frustrating, so I ended up needing to do this by hand. I did not feel I got my full value that I paid for the software given this issue.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent tool I was able to easily navigate through the filing process
Date published: 2022-02-26
Rated 5 out of 5 by from Easy TurboTaxLive answered questions quickly and accurately
Date published: 2022-02-26
Rated 5 out of 5 by from It's so quick, covers and confirms all my info!! I am very grateful that Turbo Tax is available online. It was a snap!! Thank you!!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax was awesome this year. Everything was good this year. I was pleased with the services and the representatives.
Date published: 2022-02-26
Rated 5 out of 5 by from Good product My tax situation isn't super complicated, but TurboTax takes any of the guesswork out of things. I like the step by step process and I like how easy they make filing the returns.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax Had a glitch, Turbo tax got hung up for some time. I was not able to get a satisfactory answer.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7000
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from No longer free I gave 4 stars since preparation is no longer free.
Date published: 2022-02-26
Rated 5 out of 5 by from I got live help fast! This last year was the hardest of my life in many ways and I have to thank the super knowledgeable and readily available staff for making the rest of my state return a breeze.
Date published: 2022-02-26
Rated 5 out of 5 by from Eight years! My first year into retirement and filing was intimidating! Do I continue to go with Turbo Tax or must I find a professional? Decided to stay with Turbo and found the process user-friendly bordering on fun! I was offered (and took advantage of) phone help and lots of pop up sidebar info so I felt supported and encouraged. Good to know I can still do my own taxes with help from Turbo Tax. Thanks!
Date published: 2022-02-26
Rated 2 out of 5 by from Investment Integration I have used TurboTax for many years and I really like the simplicity. 80% of it is great, however, for a second year in a row I had issues with having the software not be able to successfully pull my investment forms from my main investment platform. Last year it worked but this year I kept getting errors. The inconsistency is frustrating, so I ended up needing to do this by hand. I did not feel I got my full value that I paid for the software given this issue.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent tool I was able to easily navigate through the filing process
Date published: 2022-02-26
Rated 5 out of 5 by from Easy TurboTaxLive answered questions quickly and accurately
Date published: 2022-02-26
Rated 5 out of 5 by from It's so quick, covers and confirms all my info!! I am very grateful that Turbo Tax is available online. It was a snap!! Thank you!!
Date published: 2022-02-26
Rated 5 out of 5 by from Turbotax was awesome this year. Everything was good this year. I was pleased with the services and the representatives.
Date published: 2022-02-26
Rated 5 out of 5 by from Good product My tax situation isn't super complicated, but TurboTax takes any of the guesswork out of things. I like the step by step process and I like how easy they make filing the returns.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax Had a glitch, Turbo tax got hung up for some time. I was not able to get a satisfactory answer.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 7000