TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from better than HRBlock Very streamline. easy thorough questions. Not clunky. Lets me review tax forms before making an official payment.
Date published: 2023-03-10
Rated 5 out of 5 by from I count on TurboTax Been using TT for years now and it is a fabulous product.
Date published: 2023-03-10
Rated 1 out of 5 by from predatory and annoying fees It's annoying to try and have to remove "premium service benefits" once you see the fee at the very end of the filing process. I had to google it. I did this process ---> "Open or continue your return. Select File from the menu to view the final steps before filing. Select Revisit next to Step 1 - You've chosen to deduct your TurboTax fees from your federal refund. Go to the Premium Services Benefits section and select Remove." And yet, the fee was still there when I went to file. So...instead of wanting to contact customer service and wait for who-knows-long, I agreed to it, just like thousands of other customers do, I'm sure, and then the company gets away with another stupid fee.
Date published: 2023-03-10
Rated 5 out of 5 by from Great! Great help in detail Would like to recommend others to save time and energy
Date published: 2023-03-10
Rated 2 out of 5 by from Not as easy as advertised Not as easy as advertised. I will go back to doing it myself next year
Date published: 2023-03-10
Rated 5 out of 5 by from Excellent Easy to use And the price was right. There is really not much more to say.
Date published: 2023-03-10
Rated 5 out of 5 by from Super easy Turbotax was very easy and fast to use. I will be using again.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax is awesome. Keep up the good work everyone. And have an awesome year.
Date published: 2023-03-10
Rated 5 out of 5 by from Easy to use and comprehensive I have used TurboTax for many years, and although my return is not super complicated, I do have two rental properties and some investment income, so it's not a simple return. But TT walks me through every little thing that I need to address on my return, ensuring that I am compliant in every way, and also ensuring I receive the biggest (legal) refund possible (or paying the least amount of taxes possible). And whenever I have a question or problem, there are many reference resources built-in to the program, plus helpful agents and an active user community that shares ideas and solutions. I highly recommend it.
Date published: 2023-03-10
Rated 5 out of 5 by from Easy to use I like that the program walks me through the steps to filing on my own.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 6991
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from better than HRBlock Very streamline. easy thorough questions. Not clunky. Lets me review tax forms before making an official payment.
Date published: 2023-03-10
Rated 5 out of 5 by from I count on TurboTax Been using TT for years now and it is a fabulous product.
Date published: 2023-03-10
Rated 1 out of 5 by from predatory and annoying fees It's annoying to try and have to remove "premium service benefits" once you see the fee at the very end of the filing process. I had to google it. I did this process ---> "Open or continue your return. Select File from the menu to view the final steps before filing. Select Revisit next to Step 1 - You've chosen to deduct your TurboTax fees from your federal refund. Go to the Premium Services Benefits section and select Remove." And yet, the fee was still there when I went to file. So...instead of wanting to contact customer service and wait for who-knows-long, I agreed to it, just like thousands of other customers do, I'm sure, and then the company gets away with another stupid fee.
Date published: 2023-03-10
Rated 5 out of 5 by from Great! Great help in detail Would like to recommend others to save time and energy
Date published: 2023-03-10
Rated 2 out of 5 by from Not as easy as advertised Not as easy as advertised. I will go back to doing it myself next year
Date published: 2023-03-10
Rated 5 out of 5 by from Excellent Easy to use And the price was right. There is really not much more to say.
Date published: 2023-03-10
Rated 5 out of 5 by from Super easy Turbotax was very easy and fast to use. I will be using again.
Date published: 2023-03-10
Rated 5 out of 5 by from Turbo tax is awesome. Keep up the good work everyone. And have an awesome year.
Date published: 2023-03-10
Rated 5 out of 5 by from Easy to use and comprehensive I have used TurboTax for many years, and although my return is not super complicated, I do have two rental properties and some investment income, so it's not a simple return. But TT walks me through every little thing that I need to address on my return, ensuring that I am compliant in every way, and also ensuring I receive the biggest (legal) refund possible (or paying the least amount of taxes possible). And whenever I have a question or problem, there are many reference resources built-in to the program, plus helpful agents and an active user community that shares ideas and solutions. I highly recommend it.
Date published: 2023-03-10
Rated 5 out of 5 by from Easy to use I like that the program walks me through the steps to filing on my own.
Date published: 2023-03-10
All TurboTax® Offerings Reviews - Page 6991