TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
itbeme from
Turbo Tax made it so easy!
Simple to use...so convenient and affordable...love it!
Date published: 2022-10-14
Rated 2 out of 5 by
SC Home from
TurboTax doesn't import prior year tax file figure
Really difficult this year. Wasn't easy finding prior year's figures and where to input on this return. Had net loss, but still had to pay nearly 4,000 for 2021 taxes. Don't understand this at all.
Date published: 2022-10-14
Rated 5 out of 5 by
JanHnt from
TurboTax is the best
I have used TurboTax for years. What a life saver. I am in charge of my return and I file the returns for my family. It's easy, convenient and you can get help when you need it.
Date published: 2022-10-14
Rated 5 out of 5 by
Pat Far from
TurboTax is Awesome
I find TurboTax easy to use and the ask the professionals has always been helpful when needed on the rare occasion. We've been using it for all our Business and Personal Tax needs for over twelve yrs.
Date published: 2022-10-14
Rated 4 out of 5 by
My 2Cents from
TurboTax has bugs with the new 2021 Schedule K-3
We've used TurboTax for many years and usually software bugs are fixed in updates, and doesn't hinder the e-filing process. However, the 2021 tax return software was different. We were instructed by a few limited partnerships we invested in to use the new Schedule K-3 for 2021 tax returns. This is for reporting foreign income and expenses, and our partnerships are domestic ones without these foreign amounts to report (no foreign income, no foreign interest, no foreign expenses). However, after going thru the schedule K-3 and entering bunch of zeros, the review flagged them as errors. Ignoring these false "errors" (there is no way to get rid of them) prevented us from e-filing our tax returns (when we click "transmit to file" at the end of it, it brought us back to these "errors" to get us to update/fix them). We replaced the previous 0 by a new 0, the error remained and we were unable to e-file both our federal and state returns. We were stuck in this loop and wasted a lot of time. We finally had to print the returns and mail them thru USPS. This is a problem reported/posted online back in Feb./March 2022 and still not fixed today (10/14/22). Now we need to contact the credit card company to get the charge of e-filing our state return back (TurboTax asked for the payment info before the final "transmit to file" failed to go thru).
Date published: 2022-10-14
Rated 5 out of 5 by
Notsoscaredtofilenow from
User Friendly
I was really nervous to do our taxes . I had all of our data; so all I had to do was ask questions and enter our data! I feel way better about filing our taxes now :)
Date published: 2022-10-14
Rated 5 out of 5 by
Daniel Ro from
Very Helpful
Very grateful for the help in a very complicated situation.
Date published: 2022-10-14
Rated 5 out of 5 by
Irene50 from
TurboTax is Exceptionally Great! I Love it!
TurboTax is always a learning experience for me, even though I have been using TurboTax for over 20 + years. I don't need to review yearly IRS website changes, etc because I know & Trust TurboTax keeps up with IRS. This software is Amazing, I remember back in the days when I had to do my income tax and family's manually, to include rental property, nonprofit, and IRA's etc. We deal with Outstanding Customer service that's always there for us.
Date published: 2022-10-14
Rated 5 out of 5 by
Jhess25 from
Great Customer Service
I was greatly appreciative of Mary's customer service.
Date published: 2022-10-14
Rated 5 out of 5 by
Tryme10 from
Will use TurboTax in the future because it is best
Have used and will continue using TurboTax. because I think it's the best
All TurboTax® Offerings Reviews - Page 6919
Date published: 2022-10-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
itbeme from
Turbo Tax made it so easy!
Simple to use...so convenient and affordable...love it!
Date published: 2022-10-14
Rated 2 out of 5 by
SC Home from
TurboTax doesn't import prior year tax file figure
Really difficult this year. Wasn't easy finding prior year's figures and where to input on this return. Had net loss, but still had to pay nearly 4,000 for 2021 taxes. Don't understand this at all.
Date published: 2022-10-14
Rated 5 out of 5 by
JanHnt from
TurboTax is the best
I have used TurboTax for years. What a life saver. I am in charge of my return and I file the returns for my family. It's easy, convenient and you can get help when you need it.
Date published: 2022-10-14
Rated 5 out of 5 by
Pat Far from
TurboTax is Awesome
I find TurboTax easy to use and the ask the professionals has always been helpful when needed on the rare occasion. We've been using it for all our Business and Personal Tax needs for over twelve yrs.
Date published: 2022-10-14
Rated 4 out of 5 by
My 2Cents from
TurboTax has bugs with the new 2021 Schedule K-3
We've used TurboTax for many years and usually software bugs are fixed in updates, and doesn't hinder the e-filing process. However, the 2021 tax return software was different. We were instructed by a few limited partnerships we invested in to use the new Schedule K-3 for 2021 tax returns. This is for reporting foreign income and expenses, and our partnerships are domestic ones without these foreign amounts to report (no foreign income, no foreign interest, no foreign expenses). However, after going thru the schedule K-3 and entering bunch of zeros, the review flagged them as errors. Ignoring these false "errors" (there is no way to get rid of them) prevented us from e-filing our tax returns (when we click "transmit to file" at the end of it, it brought us back to these "errors" to get us to update/fix them). We replaced the previous 0 by a new 0, the error remained and we were unable to e-file both our federal and state returns. We were stuck in this loop and wasted a lot of time. We finally had to print the returns and mail them thru USPS. This is a problem reported/posted online back in Feb./March 2022 and still not fixed today (10/14/22). Now we need to contact the credit card company to get the charge of e-filing our state return back (TurboTax asked for the payment info before the final "transmit to file" failed to go thru).
Date published: 2022-10-14
Rated 5 out of 5 by
Notsoscaredtofilenow from
User Friendly
I was really nervous to do our taxes . I had all of our data; so all I had to do was ask questions and enter our data! I feel way better about filing our taxes now :)
Date published: 2022-10-14
Rated 5 out of 5 by
Daniel Ro from
Very Helpful
Very grateful for the help in a very complicated situation.
Date published: 2022-10-14
Rated 5 out of 5 by
Irene50 from
TurboTax is Exceptionally Great! I Love it!
TurboTax is always a learning experience for me, even though I have been using TurboTax for over 20 + years. I don't need to review yearly IRS website changes, etc because I know & Trust TurboTax keeps up with IRS. This software is Amazing, I remember back in the days when I had to do my income tax and family's manually, to include rental property, nonprofit, and IRA's etc. We deal with Outstanding Customer service that's always there for us.
Date published: 2022-10-14
Rated 5 out of 5 by
Jhess25 from
Great Customer Service
I was greatly appreciative of Mary's customer service.
Date published: 2022-10-14
Rated 5 out of 5 by
Tryme10 from
Will use TurboTax in the future because it is best
Have used and will continue using TurboTax. because I think it's the best
All TurboTax® Offerings Reviews - Page 6919
Date published: 2022-10-14