TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
RichMacG from
TurboTax is just ok
- Could not see my actual tax return - Sometimes could not easily find certain info that I needed to change
Date published: 2022-04-18
Rated 5 out of 5 by
FW42 from
outstanding
outstanding and timely. made my tax preparation tolerable
Date published: 2022-04-18
Rated 5 out of 5 by
kncarroll1968 from
Quick and very easy to use.
My experience was that the process was quick and easy to use. I tried doing my own forms and this process was similar; however, the refund was more.
Date published: 2022-04-18
Rated 5 out of 5 by
GODGRL from
LOVE TT!!
I've used Turbo Tax for many years and I love how the breakdown, step by step instructions are available for easy learning and understanding.
Date published: 2022-04-18
Rated 2 out of 5 by
RonB15 from
Turbo tax is... okay
The software is relatively easy to use, but it hides all sorts of hidden fees and cons you into getting the more expensive packages. I was signed up for "Turbo Tax Premier Live" somehow and couldnt remove it from my purchases WITHOUT my consent. It then asks you to sign disclosure forms (one of which contains a $40 charge for using your refund to pay for the fee), which is HIDDEN inside the agreement. I would love this software if they were more forthcoming about the pricing and let me choose which package I want more easily. I normal get the Premier Plus or whatever, but this year, I didn't think I could afford it, and yet I was charged anyways. Note to Intuit: ANYTHING that costs me money should be CLEAR, CONSPICUOUS, and ALLOW ME TO OPT OUT. I am okay paying for something that is a little pricier for better quality, but when you try to sneak it onto my bill, it makes me question everything you are doing. No amount of fancy javascript graphics can cover that up...
Date published: 2022-04-18
Rated 5 out of 5 by
Jbarbs from
Pretty Simple
I had a lot of moving parts, and it was a bit tedious but TurboTax made it pretty easy for me to get where I needed to go.
Date published: 2022-04-18
Rated 2 out of 5 by
djm27 from
Over priced
Paid more to file than I owed. should have just done paper.
Date published: 2022-04-18
Rated 5 out of 5 by
hsbherbside from
Necessary 4 business filers, save and do yourself
I did my taxes without turbotax for several years. Then, when I started a business I found that TurboTax helped a lot with all the business considerations. In fact, it's almost easier than paying someone to do them. Most of the work involved is collecting information, which you have to do even with an accountant!
Date published: 2022-04-18
Rated 5 out of 5 by
Jpnail from
best help ever
need it to get help 3 times and the people were the best.
Date published: 2022-04-18
Rated 2 out of 5 by
Madge62 from
Quirky
Home page links don't show regardless of the browser you use. Had trouble last year and I logged in repeatedly to get assistance, since I paid for it, and there wasn't a single response, ended up having to print and mail my return priority mail and call IRS repeatedly to get a response. Wasn't worth the extra money. Used it this year as I thought it would be easy, and again software issues. Note to self use a different product next year.
All TurboTax® Offerings Reviews - Page 6893
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
RichMacG from
TurboTax is just ok
- Could not see my actual tax return - Sometimes could not easily find certain info that I needed to change
Date published: 2022-04-18
Rated 5 out of 5 by
FW42 from
outstanding
outstanding and timely. made my tax preparation tolerable
Date published: 2022-04-18
Rated 5 out of 5 by
kncarroll1968 from
Quick and very easy to use.
My experience was that the process was quick and easy to use. I tried doing my own forms and this process was similar; however, the refund was more.
Date published: 2022-04-18
Rated 5 out of 5 by
GODGRL from
LOVE TT!!
I've used Turbo Tax for many years and I love how the breakdown, step by step instructions are available for easy learning and understanding.
Date published: 2022-04-18
Rated 2 out of 5 by
RonB15 from
Turbo tax is... okay
The software is relatively easy to use, but it hides all sorts of hidden fees and cons you into getting the more expensive packages. I was signed up for "Turbo Tax Premier Live" somehow and couldnt remove it from my purchases WITHOUT my consent. It then asks you to sign disclosure forms (one of which contains a $40 charge for using your refund to pay for the fee), which is HIDDEN inside the agreement. I would love this software if they were more forthcoming about the pricing and let me choose which package I want more easily. I normal get the Premier Plus or whatever, but this year, I didn't think I could afford it, and yet I was charged anyways. Note to Intuit: ANYTHING that costs me money should be CLEAR, CONSPICUOUS, and ALLOW ME TO OPT OUT. I am okay paying for something that is a little pricier for better quality, but when you try to sneak it onto my bill, it makes me question everything you are doing. No amount of fancy javascript graphics can cover that up...
Date published: 2022-04-18
Rated 5 out of 5 by
Jbarbs from
Pretty Simple
I had a lot of moving parts, and it was a bit tedious but TurboTax made it pretty easy for me to get where I needed to go.
Date published: 2022-04-18
Rated 2 out of 5 by
djm27 from
Over priced
Paid more to file than I owed. should have just done paper.
Date published: 2022-04-18
Rated 5 out of 5 by
hsbherbside from
Necessary 4 business filers, save and do yourself
I did my taxes without turbotax for several years. Then, when I started a business I found that TurboTax helped a lot with all the business considerations. In fact, it's almost easier than paying someone to do them. Most of the work involved is collecting information, which you have to do even with an accountant!
Date published: 2022-04-18
Rated 5 out of 5 by
Jpnail from
best help ever
need it to get help 3 times and the people were the best.
Date published: 2022-04-18
Rated 2 out of 5 by
Madge62 from
Quirky
Home page links don't show regardless of the browser you use. Had trouble last year and I logged in repeatedly to get assistance, since I paid for it, and there wasn't a single response, ended up having to print and mail my return priority mail and call IRS repeatedly to get a response. Wasn't worth the extra money. Used it this year as I thought it would be easy, and again software issues. Note to self use a different product next year.
All TurboTax® Offerings Reviews - Page 6893
Date published: 2022-04-18