TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Helpful Very helpful, easy to follow. Highly recommend Turbo Tax
Date published: 2022-02-25
Rated 5 out of 5 by from Got the Job done Had help with student loan portion and the rest went well
Date published: 2022-02-25
Rated 3 out of 5 by from Frustrating help! Getting a simple question answered was NOT easy. Otherwise, it walks you through pretty well.
Date published: 2022-02-25
Rated 1 out of 5 by from Will rip you off! Easy to use but unnecessary. The company lobbies the government to keep in place a system that should be built into the tax process. All to steal money from taxpayers and fill their pockets.
Date published: 2022-02-25
Rated 5 out of 5 by from GREAT WAY TO FILE TAXES STEP BY STEP DATA INPUT IS REALLY USER FREINDLY. USING INFO FOR FEDERAL AND STATE TAXES COMBINED IS GREAT.
Date published: 2022-02-25
Rated 4 out of 5 by from please check submitter middle initial upper case thorough but clunky filling correct middle initial onto forms correctly. Middle initial was on forms in lower case
Date published: 2022-02-25
Rated 4 out of 5 by from First time user for S Corp filing The federal part worked great. I felt the $50 I paid for the State of Oregon filing was not at all worth the money and TurboTax really did not provide a good service for that. They did not make it clear they don't efile the state tax. Nor did they have all of the Oregon forms available. Hopefully for personal taxes since I already purchased the program, they will have both federal and state tax forms I need.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax makes Filing Quicker and Easier We were able to understand and move through the steps quickly as the instructions are clear to read and understand.
Date published: 2022-02-25
Rated 5 out of 5 by from Super easy to use! I have used Turbo Tax for several years and have found it very easy to use. Basic questions easy to follow.
Date published: 2022-02-25
Rated 4 out of 5 by from Beats H&R Block I was having significant issues this year with the HRBlock platform, and customer service was abysmal. I do not have the easiest taxes to file, but they are also not that difficult either, and the tool could not figure out how to handle RSUs (restricted stock units) from my employer, or to recognize that the interest paid on two mortgages, when one was a refinance, resulting in a significantly higher tax obligation owned. My dad suggested TurboTax instead and it was so much easier to navigate! Not only did it properly understand my financial situation, and result in a tax refund/obligation that was correct, the user interface was much more friendly. The only complaint i had is that the form for 2 mortgages in a single year was late to be ready, and was again delayed, so i to delay processing my taxes just over a week. It was still well within the filing deadline, but a slight frustration that filing had to be delayed.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 6888
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Helpful Very helpful, easy to follow. Highly recommend Turbo Tax
Date published: 2022-02-25
Rated 5 out of 5 by from Got the Job done Had help with student loan portion and the rest went well
Date published: 2022-02-25
Rated 3 out of 5 by from Frustrating help! Getting a simple question answered was NOT easy. Otherwise, it walks you through pretty well.
Date published: 2022-02-25
Rated 1 out of 5 by from Will rip you off! Easy to use but unnecessary. The company lobbies the government to keep in place a system that should be built into the tax process. All to steal money from taxpayers and fill their pockets.
Date published: 2022-02-25
Rated 5 out of 5 by from GREAT WAY TO FILE TAXES STEP BY STEP DATA INPUT IS REALLY USER FREINDLY. USING INFO FOR FEDERAL AND STATE TAXES COMBINED IS GREAT.
Date published: 2022-02-25
Rated 4 out of 5 by from please check submitter middle initial upper case thorough but clunky filling correct middle initial onto forms correctly. Middle initial was on forms in lower case
Date published: 2022-02-25
Rated 4 out of 5 by from First time user for S Corp filing The federal part worked great. I felt the $50 I paid for the State of Oregon filing was not at all worth the money and TurboTax really did not provide a good service for that. They did not make it clear they don't efile the state tax. Nor did they have all of the Oregon forms available. Hopefully for personal taxes since I already purchased the program, they will have both federal and state tax forms I need.
Date published: 2022-02-25
Rated 5 out of 5 by from TurboTax makes Filing Quicker and Easier We were able to understand and move through the steps quickly as the instructions are clear to read and understand.
Date published: 2022-02-25
Rated 5 out of 5 by from Super easy to use! I have used Turbo Tax for several years and have found it very easy to use. Basic questions easy to follow.
Date published: 2022-02-25
Rated 4 out of 5 by from Beats H&R Block I was having significant issues this year with the HRBlock platform, and customer service was abysmal. I do not have the easiest taxes to file, but they are also not that difficult either, and the tool could not figure out how to handle RSUs (restricted stock units) from my employer, or to recognize that the interest paid on two mortgages, when one was a refinance, resulting in a significantly higher tax obligation owned. My dad suggested TurboTax instead and it was so much easier to navigate! Not only did it properly understand my financial situation, and result in a tax refund/obligation that was correct, the user interface was much more friendly. The only complaint i had is that the form for 2 mortgages in a single year was late to be ready, and was again delayed, so i to delay processing my taxes just over a week. It was still well within the filing deadline, but a slight frustration that filing had to be delayed.
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 6888