TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Efiling process and charges Had problems efiling -- state CA - had to pay $25 EXTRA FOR E- FILING.
Date published: 2022-10-08
Rated 5 out of 5 by from great experiance was smooth and easy. Thanks for the help and I'll be back for 2022
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTaxLive - Affordable and Painless! If you know what documents you need to provide in advance, provide them in a timely fashion, and convey the complexity of your tax situation to the initial consultant, you will get routed to an accountant in short order and have a tax return to review for efile the next day. And for half the price and a tenth of the time versus a CPA.
Date published: 2022-10-08
Rated 5 out of 5 by from Turbo tax is great turbo tax was very patient with me trying to get my return straightened around making sure my taxes done correctly.
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTax has the best Tax Proffesionals Great product and very easy to use, from how easy it was to submit documents and keeping an open line of communication with my tax professional. Timothy was fast , and very professional, explained everything to me very clear and gave me great instructions to complete things on my end. Overall very satisfied, as a busy professional Timothy and turbo tax helped me get my time back and removed all my worries of getting my taxes done while i kept my busy schedule. For tax Returns with Stocks/Trades Turbo Tax knows its stuff!
Date published: 2022-10-08
Rated 3 out of 5 by from Too expensive We have been using TTax forever (30+/- years?). I did my mother's (retired) taxes and our own. We moved from OR to VA and my mother lives in PA, so had to purchase two additional state versions.I will be looking elsewhere next year. I have talked to others and I paid way too much.
Date published: 2022-10-08
Rated 3 out of 5 by from State taxes (IN) wouldn't transmit. Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax every year I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by from Awesome service! Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax Home and Business can be better Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 6888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Efiling process and charges Had problems efiling -- state CA - had to pay $25 EXTRA FOR E- FILING.
Date published: 2022-10-08
Rated 5 out of 5 by from great experiance was smooth and easy. Thanks for the help and I'll be back for 2022
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTaxLive - Affordable and Painless! If you know what documents you need to provide in advance, provide them in a timely fashion, and convey the complexity of your tax situation to the initial consultant, you will get routed to an accountant in short order and have a tax return to review for efile the next day. And for half the price and a tenth of the time versus a CPA.
Date published: 2022-10-08
Rated 5 out of 5 by from Turbo tax is great turbo tax was very patient with me trying to get my return straightened around making sure my taxes done correctly.
Date published: 2022-10-08
Rated 5 out of 5 by from TurboTax has the best Tax Proffesionals Great product and very easy to use, from how easy it was to submit documents and keeping an open line of communication with my tax professional. Timothy was fast , and very professional, explained everything to me very clear and gave me great instructions to complete things on my end. Overall very satisfied, as a busy professional Timothy and turbo tax helped me get my time back and removed all my worries of getting my taxes done while i kept my busy schedule. For tax Returns with Stocks/Trades Turbo Tax knows its stuff!
Date published: 2022-10-08
Rated 3 out of 5 by from Too expensive We have been using TTax forever (30+/- years?). I did my mother's (retired) taxes and our own. We moved from OR to VA and my mother lives in PA, so had to purchase two additional state versions.I will be looking elsewhere next year. I have talked to others and I paid way too much.
Date published: 2022-10-08
Rated 3 out of 5 by from State taxes (IN) wouldn't transmit. Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax every year I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by from Awesome service! Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by from Turbo Tax Home and Business can be better Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
Date published: 2022-10-08
All TurboTax® Offerings Reviews - Page 6888