TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Ranjeet10072022 from
Efiling process and charges
Had problems efiling -- state CA - had to pay $25 EXTRA FOR E- FILING.
Date published: 2022-10-08
Rated 5 out of 5 by
K3nnym from
great experiance
was smooth and easy. Thanks for the help and I'll be back for 2022
Date published: 2022-10-08
Rated 5 out of 5 by
ChoppedAndScrewed from
TurboTaxLive - Affordable and Painless!
If you know what documents you need to provide in advance, provide them in a timely fashion, and convey the complexity of your tax situation to the initial consultant, you will get routed to an accountant in short order and have a tax return to review for efile the next day. And for half the price and a tenth of the time versus a CPA.
Date published: 2022-10-08
Rated 5 out of 5 by
MCAREY53 from
Turbo tax is great
turbo tax was very patient with me trying to get my return straightened around making sure my taxes done correctly.
Date published: 2022-10-08
Rated 5 out of 5 by
Lvera from
TurboTax has the best Tax Proffesionals
Great product and very easy to use, from how easy it was to submit documents and keeping an open line of communication with my tax professional. Timothy was fast , and very professional, explained everything to me very clear and gave me great instructions to complete things on my end. Overall very satisfied, as a busy professional Timothy and turbo tax helped me get my time back and removed all my worries of getting my taxes done while i kept my busy schedule. For tax Returns with Stocks/Trades Turbo Tax knows its stuff!
Date published: 2022-10-08
Rated 3 out of 5 by
30 year user from
Too expensive
We have been using TTax forever (30+/- years?). I did my mother's (retired) taxes and our own. We moved from OR to VA and my mother lives in PA, so had to purchase two additional state versions.I will be looking elsewhere next year. I have talked to others and I paid way too much.
Date published: 2022-10-08
Rated 3 out of 5 by
findingzzero from
State taxes (IN) wouldn't transmit.
Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by
Judy BB from
Turbo Tax every year
I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by
Lexis3080 from
Awesome service!
Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by
KCDallas from
Turbo Tax Home and Business can be better
Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
All TurboTax® Offerings Reviews - Page 6888
Date published: 2022-10-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Ranjeet10072022 from
Efiling process and charges
Had problems efiling -- state CA - had to pay $25 EXTRA FOR E- FILING.
Date published: 2022-10-08
Rated 5 out of 5 by
K3nnym from
great experiance
was smooth and easy. Thanks for the help and I'll be back for 2022
Date published: 2022-10-08
Rated 5 out of 5 by
ChoppedAndScrewed from
TurboTaxLive - Affordable and Painless!
If you know what documents you need to provide in advance, provide them in a timely fashion, and convey the complexity of your tax situation to the initial consultant, you will get routed to an accountant in short order and have a tax return to review for efile the next day. And for half the price and a tenth of the time versus a CPA.
Date published: 2022-10-08
Rated 5 out of 5 by
MCAREY53 from
Turbo tax is great
turbo tax was very patient with me trying to get my return straightened around making sure my taxes done correctly.
Date published: 2022-10-08
Rated 5 out of 5 by
Lvera from
TurboTax has the best Tax Proffesionals
Great product and very easy to use, from how easy it was to submit documents and keeping an open line of communication with my tax professional. Timothy was fast , and very professional, explained everything to me very clear and gave me great instructions to complete things on my end. Overall very satisfied, as a busy professional Timothy and turbo tax helped me get my time back and removed all my worries of getting my taxes done while i kept my busy schedule. For tax Returns with Stocks/Trades Turbo Tax knows its stuff!
Date published: 2022-10-08
Rated 3 out of 5 by
30 year user from
Too expensive
We have been using TTax forever (30+/- years?). I did my mother's (retired) taxes and our own. We moved from OR to VA and my mother lives in PA, so had to purchase two additional state versions.I will be looking elsewhere next year. I have talked to others and I paid way too much.
Date published: 2022-10-08
Rated 3 out of 5 by
findingzzero from
State taxes (IN) wouldn't transmit.
Fed and state wouldn't submit until I tried them separately. Now, just the state won't transmit. No error message. Phone support didn't help. I figured out that I could submit the fed separately. Phone support never made that suggestion.
Date published: 2022-10-08
Rated 4 out of 5 by
Judy BB from
Turbo Tax every year
I am a retired CPA and have personally used Turbo Tax for many years. It is a little difficult even for me to follow the Carry Forward tax info.
Date published: 2022-10-08
Rated 5 out of 5 by
Lexis3080 from
Awesome service!
Frances was extremely helpful and got us through our complicated situation without making us feel more stress about the whole process.
Date published: 2022-10-08
Rated 4 out of 5 by
KCDallas from
Turbo Tax Home and Business can be better
Turbo Tax does not support Opportunity Zone investment's deferral of capital gains.
All TurboTax® Offerings Reviews - Page 6888
Date published: 2022-10-08