TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
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Rated 5 out of 5 by
ESavory from
Helpful
Very helpful, easy to follow. Highly recommend Turbo Tax
Date published: 2022-02-25
Rated 5 out of 5 by
ethan15 from
Got the Job done
Had help with student loan portion and the rest went well
Date published: 2022-02-25
Rated 3 out of 5 by
HLDTax from
Frustrating help!
Getting a simple question answered was NOT easy. Otherwise, it walks you through pretty well.
Date published: 2022-02-25
Rated 1 out of 5 by
Kyle121 from
Will rip you off!
Easy to use but unnecessary. The company lobbies the government to keep in place a system that should be built into the tax process. All to steal money from taxpayers and fill their pockets.
Date published: 2022-02-25
Rated 5 out of 5 by
FLYFISHSTEELHEAD from
GREAT WAY TO FILE TAXES
STEP BY STEP DATA INPUT IS REALLY USER FREINDLY. USING INFO FOR FEDERAL AND STATE TAXES COMBINED IS GREAT.
Date published: 2022-02-25
Rated 4 out of 5 by
ablc from
please check submitter middle initial upper case
thorough but clunky filling correct middle initial onto forms correctly. Middle initial was on forms in lower case
Date published: 2022-02-25
Rated 4 out of 5 by
Mira1234567 from
First time user for S Corp filing
The federal part worked great. I felt the $50 I paid for the State of Oregon filing was not at all worth the money and TurboTax really did not provide a good service for that. They did not make it clear they don't efile the state tax. Nor did they have all of the Oregon forms available. Hopefully for personal taxes since I already purchased the program, they will have both federal and state tax forms I need.
Date published: 2022-02-25
Rated 5 out of 5 by
Familia of Does from
TurboTax makes Filing Quicker and Easier
We were able to understand and move through the steps quickly as the instructions are clear to read and understand.
Date published: 2022-02-25
Rated 5 out of 5 by
Michaelangelo1953 from
Super easy to use!
I have used Turbo Tax for several years and have found it very easy to use. Basic questions easy to follow.
Date published: 2022-02-25
Rated 4 out of 5 by
MRyan2021 from
Beats H&R Block
I was having significant issues this year with the HRBlock platform, and customer service was abysmal. I do not have the easiest taxes to file, but they are also not that difficult either, and the tool could not figure out how to handle RSUs (restricted stock units) from my employer, or to recognize that the interest paid on two mortgages, when one was a refinance, resulting in a significantly higher tax obligation owned. My dad suggested TurboTax instead and it was so much easier to navigate! Not only did it properly understand my financial situation, and result in a tax refund/obligation that was correct, the user interface was much more friendly. The only complaint i had is that the form for 2 mortgages in a single year was late to be ready, and was again delayed, so i to delay processing my taxes just over a week. It was still well within the filing deadline, but a slight frustration that filing had to be delayed.
All TurboTax® Offerings Reviews - Page 6888
Date published: 2022-02-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
ESavory from
Helpful
Very helpful, easy to follow. Highly recommend Turbo Tax
Date published: 2022-02-25
Rated 5 out of 5 by
ethan15 from
Got the Job done
Had help with student loan portion and the rest went well
Date published: 2022-02-25
Rated 3 out of 5 by
HLDTax from
Frustrating help!
Getting a simple question answered was NOT easy. Otherwise, it walks you through pretty well.
Date published: 2022-02-25
Rated 1 out of 5 by
Kyle121 from
Will rip you off!
Easy to use but unnecessary. The company lobbies the government to keep in place a system that should be built into the tax process. All to steal money from taxpayers and fill their pockets.
Date published: 2022-02-25
Rated 5 out of 5 by
FLYFISHSTEELHEAD from
GREAT WAY TO FILE TAXES
STEP BY STEP DATA INPUT IS REALLY USER FREINDLY. USING INFO FOR FEDERAL AND STATE TAXES COMBINED IS GREAT.
Date published: 2022-02-25
Rated 4 out of 5 by
ablc from
please check submitter middle initial upper case
thorough but clunky filling correct middle initial onto forms correctly. Middle initial was on forms in lower case
Date published: 2022-02-25
Rated 4 out of 5 by
Mira1234567 from
First time user for S Corp filing
The federal part worked great. I felt the $50 I paid for the State of Oregon filing was not at all worth the money and TurboTax really did not provide a good service for that. They did not make it clear they don't efile the state tax. Nor did they have all of the Oregon forms available. Hopefully for personal taxes since I already purchased the program, they will have both federal and state tax forms I need.
Date published: 2022-02-25
Rated 5 out of 5 by
Familia of Does from
TurboTax makes Filing Quicker and Easier
We were able to understand and move through the steps quickly as the instructions are clear to read and understand.
Date published: 2022-02-25
Rated 5 out of 5 by
Michaelangelo1953 from
Super easy to use!
I have used Turbo Tax for several years and have found it very easy to use. Basic questions easy to follow.
Date published: 2022-02-25
Rated 4 out of 5 by
MRyan2021 from
Beats H&R Block
I was having significant issues this year with the HRBlock platform, and customer service was abysmal. I do not have the easiest taxes to file, but they are also not that difficult either, and the tool could not figure out how to handle RSUs (restricted stock units) from my employer, or to recognize that the interest paid on two mortgages, when one was a refinance, resulting in a significantly higher tax obligation owned. My dad suggested TurboTax instead and it was so much easier to navigate! Not only did it properly understand my financial situation, and result in a tax refund/obligation that was correct, the user interface was much more friendly. The only complaint i had is that the form for 2 mortgages in a single year was late to be ready, and was again delayed, so i to delay processing my taxes just over a week. It was still well within the filing deadline, but a slight frustration that filing had to be delayed.
All TurboTax® Offerings Reviews - Page 6888
Date published: 2022-02-25