TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Zach78909827180328932 from
Let me efile later
You shouldn't increase how much money you take based on returns. Let me efile. Thanks.
Date published: 2022-10-09
Rated 3 out of 5 by
manda1313 from
Should have live tax help
should have live tax help all the way to end of filing extension day. I didn't see a place to enter my 20% off promo code and I really needed to use it. couldn't go back to page and recheck either. Live help guy during business hours was great tho.
Date published: 2022-10-09
Rated 3 out of 5 by
fairtrader from
Trying to contact Turbotax is hard
I tried to buy Audit Defense while I was finishing my return and every time i tried (10 x's) the program shut down. The same thing happened with paying the state filing fee. I had to buy both by phone and each took me over three hours on the phone because of poor customer service.
Date published: 2022-10-09
Rated 5 out of 5 by
Tony99851 from
Made taxes easy
Once I gathered the information, TurboTax made filing easy.
Date published: 2022-10-09
Rated 2 out of 5 by
Asherkat83 from
So costly for when you are between income levels
Too hard to navigate if you want to save money. I ended up paying full price just to be done with it but I will never use it again after this year. **Also after trying to post a review you have to keep finding a user name**
Date published: 2022-10-09
Rated 5 out of 5 by
Carole2022 from
Turbo Tax is awesome
I really enjoyed this full service from Turbo Tax. Scott was great.
Date published: 2022-10-09
Rated 4 out of 5 by
Viking6Actual from
Mostly Straightforward, Always Trustworthy
Love the interview process to ensure I cover every area without stumbling around on my own. Only drawback is that sometimes TurboTax "locks in" to a train of thought and it's difficult to backtrack out of it if you want to correct something you may have mistakenly answered.
Date published: 2022-10-09
Rated 5 out of 5 by
Sunshine197612432 from
Fantastic
Easy to use and very helpful prompts - made filing my taxes stress free!
Date published: 2022-10-09
Rated 5 out of 5 by
null from
Worth the effort
Simplifies something I don't enjoy doing with peace of mind
Date published: 2022-10-09
Rated 1 out of 5 by
Baba99 from
What happened to you
Turbo tax has become unmanageable, unhelpful, and completely confusing. Never using it again
All TurboTax® Offerings Reviews - Page 6873
Date published: 2022-10-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Zach78909827180328932 from
Let me efile later
You shouldn't increase how much money you take based on returns. Let me efile. Thanks.
Date published: 2022-10-09
Rated 3 out of 5 by
manda1313 from
Should have live tax help
should have live tax help all the way to end of filing extension day. I didn't see a place to enter my 20% off promo code and I really needed to use it. couldn't go back to page and recheck either. Live help guy during business hours was great tho.
Date published: 2022-10-09
Rated 3 out of 5 by
fairtrader from
Trying to contact Turbotax is hard
I tried to buy Audit Defense while I was finishing my return and every time i tried (10 x's) the program shut down. The same thing happened with paying the state filing fee. I had to buy both by phone and each took me over three hours on the phone because of poor customer service.
Date published: 2022-10-09
Rated 5 out of 5 by
Tony99851 from
Made taxes easy
Once I gathered the information, TurboTax made filing easy.
Date published: 2022-10-09
Rated 2 out of 5 by
Asherkat83 from
So costly for when you are between income levels
Too hard to navigate if you want to save money. I ended up paying full price just to be done with it but I will never use it again after this year. **Also after trying to post a review you have to keep finding a user name**
Date published: 2022-10-09
Rated 5 out of 5 by
Carole2022 from
Turbo Tax is awesome
I really enjoyed this full service from Turbo Tax. Scott was great.
Date published: 2022-10-09
Rated 4 out of 5 by
Viking6Actual from
Mostly Straightforward, Always Trustworthy
Love the interview process to ensure I cover every area without stumbling around on my own. Only drawback is that sometimes TurboTax "locks in" to a train of thought and it's difficult to backtrack out of it if you want to correct something you may have mistakenly answered.
Date published: 2022-10-09
Rated 5 out of 5 by
Sunshine197612432 from
Fantastic
Easy to use and very helpful prompts - made filing my taxes stress free!
Date published: 2022-10-09
Rated 5 out of 5 by
null from
Worth the effort
Simplifies something I don't enjoy doing with peace of mind
Date published: 2022-10-09
Rated 1 out of 5 by
Baba99 from
What happened to you
Turbo tax has become unmanageable, unhelpful, and completely confusing. Never using it again
All TurboTax® Offerings Reviews - Page 6873
Date published: 2022-10-09