TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from I lost money from my original refund for no reason My original refund said I would get $2,512.70. I was charged $207 dollars because of using TurboTax online and was forced to pay for upgrades to the standard service. No explanation provided as to why that is but okay. Then at the end my refund back said it would be $1700. Now if my math is correct…that doesn’t make any bit of sense. EVEN BETTER, no explanation as to why it was so much lower. Cool stuff.
Date published: 2022-04-19
Rated 5 out of 5 by from great great. it was a great experience. totally loved it. cool
Date published: 2022-04-19
Rated 5 out of 5 by from Great Customer Support I had an issue with reviewing my Property Tax and opted for someone to call me. Ashley called within the time allotted. She was extremely friendly and helped me with all my questions and stayed on the line with me through to the end to make sure everything was done correctly. Very satisfied. Thank you Ashley!!
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS ALWAYS AWESOMELY EASY TO USE EASY, FAST... SATISFYING TO WATCH THAT TAX REFUND GROW AND GROW!
Date published: 2022-04-19
Rated 5 out of 5 by from great product went well finished in about 1 hr. so i need to say more they did a great job.
Date published: 2022-04-19
Rated 5 out of 5 by from Excellent job Turbo Tax! It was quick, hassle free and easy to complete, it was nice.
Date published: 2022-04-19
Rated 1 out of 5 by from predatory buiseness government has all this information but im forced to file it for $49 fee
Date published: 2022-04-19
Rated 1 out of 5 by from Got stuck & wouldn't advance asked 4 kids???? Asked for help that never came. went to support site didn't get any answers. Got stuck and wouldn't advance. Kept going back & asking about child credits when I have no kids
Date published: 2022-04-19
Rated 5 out of 5 by from Love Using Turbo Tax I have used Turbo Tax for several years now and I will continue to use them. Our Turbo Tax Rep, Pamela, was amazing. She was knowledgeable and polite. A+
Date published: 2022-04-19
Rated 5 out of 5 by from Awsome easy Very easy to use.Walk you through the whole process.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I lost money from my original refund for no reason My original refund said I would get $2,512.70. I was charged $207 dollars because of using TurboTax online and was forced to pay for upgrades to the standard service. No explanation provided as to why that is but okay. Then at the end my refund back said it would be $1700. Now if my math is correct…that doesn’t make any bit of sense. EVEN BETTER, no explanation as to why it was so much lower. Cool stuff.
Date published: 2022-04-19
Rated 5 out of 5 by from great great. it was a great experience. totally loved it. cool
Date published: 2022-04-19
Rated 5 out of 5 by from Great Customer Support I had an issue with reviewing my Property Tax and opted for someone to call me. Ashley called within the time allotted. She was extremely friendly and helped me with all my questions and stayed on the line with me through to the end to make sure everything was done correctly. Very satisfied. Thank you Ashley!!
Date published: 2022-04-19
Rated 5 out of 5 by from TURBO TAX IS ALWAYS AWESOMELY EASY TO USE EASY, FAST... SATISFYING TO WATCH THAT TAX REFUND GROW AND GROW!
Date published: 2022-04-19
Rated 5 out of 5 by from great product went well finished in about 1 hr. so i need to say more they did a great job.
Date published: 2022-04-19
Rated 5 out of 5 by from Excellent job Turbo Tax! It was quick, hassle free and easy to complete, it was nice.
Date published: 2022-04-19
Rated 1 out of 5 by from predatory buiseness government has all this information but im forced to file it for $49 fee
Date published: 2022-04-19
Rated 1 out of 5 by from Got stuck & wouldn't advance asked 4 kids???? Asked for help that never came. went to support site didn't get any answers. Got stuck and wouldn't advance. Kept going back & asking about child credits when I have no kids
Date published: 2022-04-19
Rated 5 out of 5 by from Love Using Turbo Tax I have used Turbo Tax for several years now and I will continue to use them. Our Turbo Tax Rep, Pamela, was amazing. She was knowledgeable and polite. A+
Date published: 2022-04-19
Rated 5 out of 5 by from Awsome easy Very easy to use.Walk you through the whole process.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 688