TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from A little better with the constant marketing... Over the past years TurboTax has improved in not marketing expensive upgrades from within the program. It still does, which is unfortunate, but the reduction is welcome and noticeable. I found the navigation mildly frustrating. My spouse started our return, and I needed to update certain information but not all of it, and I wish the interface made it easier for me to find the areas in which I needed to concentrate.
Date published: 2021-05-18
Rated 4 out of 5 by from GOOD JOB ! It went very good ! It took a while for me to finish Federal because something about box #20 I finally put a zero in it !! It worked It e-file it !! YEA !!
Date published: 2021-05-18
Rated 5 out of 5 by from great expierance found great reductions and enjoyed working with a expert
Date published: 2021-05-18
Rated 5 out of 5 by from Fast and easy Turbo tax is always fast and easy. Will always use Turbo tax
Date published: 2021-05-18
Rated 4 out of 5 by from good job TT first time was pretty easy for never had filed my own taxes on line, will be using this again in the future
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Saved me I needed to file my taxes the day they were due and Turbo Tax made it easy.
Date published: 2021-05-18
Rated 4 out of 5 by from Great but with some confusions First, had to go into Norton to unblock app in order to pay with credit card. Seems there should be better coordination with Norton on certificates. For some reason no depreciation was allowed this year on my vacay rental business. NO EXPLANATION. I am not confident of results and may have to consult an accountant. It made much more sense in 2019. In some of the review phases, I was prompted to "fix errors" by being sent to worksheets that were opaque. Program did not explain the terms or what I was supposed to do. Overall seemed OK but the discrepancy between 2019 and 2020 on depreciation is mystifying. ALSO: there needs to be a better option for a rental business than treating it all as "vacation home." I acquired property as investment, it is owned by an LLC, and I rent out more than I "vacation". Is this a function of the IRS's directives or a Turbotax programming glitch? Is this the reason for the depreciation change?
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Awesome, very cool to file tax Turbo tax software walk me thru tax filing process step by step made it so easy I alway keep all tax document as and when I receive in mail in a folder, and download all copy into a e-folder and file tax return last moment, I heavily relay on turbo tax and it never fails me :)
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 txes EASY TO USE AND WILL CONTINUE TO USE. GOOD PRICING
Date published: 2021-05-18
Rated 4 out of 5 by from Easy To Use I have used Turbo Tax for years. It takes you through filing taxes step-by-step.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 688
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A little better with the constant marketing... Over the past years TurboTax has improved in not marketing expensive upgrades from within the program. It still does, which is unfortunate, but the reduction is welcome and noticeable. I found the navigation mildly frustrating. My spouse started our return, and I needed to update certain information but not all of it, and I wish the interface made it easier for me to find the areas in which I needed to concentrate.
Date published: 2021-05-18
Rated 4 out of 5 by from GOOD JOB ! It went very good ! It took a while for me to finish Federal because something about box #20 I finally put a zero in it !! It worked It e-file it !! YEA !!
Date published: 2021-05-18
Rated 5 out of 5 by from great expierance found great reductions and enjoyed working with a expert
Date published: 2021-05-18
Rated 5 out of 5 by from Fast and easy Turbo tax is always fast and easy. Will always use Turbo tax
Date published: 2021-05-18
Rated 4 out of 5 by from good job TT first time was pretty easy for never had filed my own taxes on line, will be using this again in the future
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Saved me I needed to file my taxes the day they were due and Turbo Tax made it easy.
Date published: 2021-05-18
Rated 4 out of 5 by from Great but with some confusions First, had to go into Norton to unblock app in order to pay with credit card. Seems there should be better coordination with Norton on certificates. For some reason no depreciation was allowed this year on my vacay rental business. NO EXPLANATION. I am not confident of results and may have to consult an accountant. It made much more sense in 2019. In some of the review phases, I was prompted to "fix errors" by being sent to worksheets that were opaque. Program did not explain the terms or what I was supposed to do. Overall seemed OK but the discrepancy between 2019 and 2020 on depreciation is mystifying. ALSO: there needs to be a better option for a rental business than treating it all as "vacation home." I acquired property as investment, it is owned by an LLC, and I rent out more than I "vacation". Is this a function of the IRS's directives or a Turbotax programming glitch? Is this the reason for the depreciation change?
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Awesome, very cool to file tax Turbo tax software walk me thru tax filing process step by step made it so easy I alway keep all tax document as and when I receive in mail in a folder, and download all copy into a e-folder and file tax return last moment, I heavily relay on turbo tax and it never fails me :)
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 txes EASY TO USE AND WILL CONTINUE TO USE. GOOD PRICING
Date published: 2021-05-18
Rated 4 out of 5 by from Easy To Use I have used Turbo Tax for years. It takes you through filing taxes step-by-step.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 688