TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281629 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Hassle free and easy to use, baybaaaay Turbo Tax is the bees knees. I’m not an actual adult that knows how to do tax stuff so ole Double T makes it easy and stress free. If I would’ve done my return without T to the Max I would’ve been worried the IRS would throw a flash bang through the window and taken my out Expendables style. Thanks for the stress free sleep, Double T
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is the best ever. TurboTax is the best ever. So easy and simple. Great interactive tools and simple explanations.
Date published: 2021-03-13
Rated 5 out of 5 by from Way better than TaxAct Way better than TaxAct. Very easy and accurate. i recommend Turbtax.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is awesome turbo tax was easy to use. walked me through the entire process
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is a great tool to make Tax Time Easy I used the Expert help for the first time ever and was very impressed with the level of help I received.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is/was awesome A great and easy product to use! Your Live team was so very helpful for and it was worth every penny spent!
Date published: 2021-03-13
Rated 4 out of 5 by from Review of Turbotax I did not contact a TurboTax agent. I prepared my own return. I could have used some help but was unclear of the charge for calling in an agent. Since I recently retired I had some income from stocks purchased from the company I worked for. A portion was sold at a capital gain. Input as a non 1099. The process was a little confusing. Some forms were not used from previous years and I deleted by form delete. Could use some guidance where the forms are not currently used but carried over from year to year. With Government Covid or stimulus amount, It is a little unclear where this is accounted for. I completed Federal return, paid $60 and filed the return. I needed to file the state return and was unable to return to the state return ($25) charge in the program. This could be corrected so file of state return could be done after Federal is complete. I had completed all state inputs. .
Date published: 2021-03-13
Rated 4 out of 5 by from TurboTax was great as usual Had a slight problem getting a form filled in. But live help stuck it out with me and solved the problem!
Date published: 2021-03-13
Rated 5 out of 5 by from Love Turbo Tax My taxes are simple and had them done in 15 minutes.
Date published: 2021-03-13
Rated 2 out of 5 by from Very Poor Help on re-filing rejected state tax e-f Received an email from Turbo Tax stating Action Needed! Your rejected state return. There was absolutely no way they walked me through anything regarding updating and re e-filing my state return. I was not able to open my return and see the "details causing the problem". I bought my Turbo Tax disc at Meijer just like previous years and never had this problem. Very frustrating because I was again trying to file for my 93 year old Mom. The Federal filed fine but the Illinois filing was rejected. It would be nice to be able to call or talk to someone online. Please advise
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Hassle free and easy to use, baybaaaay Turbo Tax is the bees knees. I’m not an actual adult that knows how to do tax stuff so ole Double T makes it easy and stress free. If I would’ve done my return without T to the Max I would’ve been worried the IRS would throw a flash bang through the window and taken my out Expendables style. Thanks for the stress free sleep, Double T
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is the best ever. TurboTax is the best ever. So easy and simple. Great interactive tools and simple explanations.
Date published: 2021-03-13
Rated 5 out of 5 by from Way better than TaxAct Way better than TaxAct. Very easy and accurate. i recommend Turbtax.
Date published: 2021-03-13
Rated 5 out of 5 by from turbo tax is awesome turbo tax was easy to use. walked me through the entire process
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is a great tool to make Tax Time Easy I used the Expert help for the first time ever and was very impressed with the level of help I received.
Date published: 2021-03-13
Rated 5 out of 5 by from TurboTax is/was awesome A great and easy product to use! Your Live team was so very helpful for and it was worth every penny spent!
Date published: 2021-03-13
Rated 4 out of 5 by from Review of Turbotax I did not contact a TurboTax agent. I prepared my own return. I could have used some help but was unclear of the charge for calling in an agent. Since I recently retired I had some income from stocks purchased from the company I worked for. A portion was sold at a capital gain. Input as a non 1099. The process was a little confusing. Some forms were not used from previous years and I deleted by form delete. Could use some guidance where the forms are not currently used but carried over from year to year. With Government Covid or stimulus amount, It is a little unclear where this is accounted for. I completed Federal return, paid $60 and filed the return. I needed to file the state return and was unable to return to the state return ($25) charge in the program. This could be corrected so file of state return could be done after Federal is complete. I had completed all state inputs. .
Date published: 2021-03-13
Rated 4 out of 5 by from TurboTax was great as usual Had a slight problem getting a form filled in. But live help stuck it out with me and solved the problem!
Date published: 2021-03-13
Rated 5 out of 5 by from Love Turbo Tax My taxes are simple and had them done in 15 minutes.
Date published: 2021-03-13
Rated 2 out of 5 by from Very Poor Help on re-filing rejected state tax e-f Received an email from Turbo Tax stating Action Needed! Your rejected state return. There was absolutely no way they walked me through anything regarding updating and re e-filing my state return. I was not able to open my return and see the "details causing the problem". I bought my Turbo Tax disc at Meijer just like previous years and never had this problem. Very frustrating because I was again trying to file for my 93 year old Mom. The Federal filed fine but the Illinois filing was rejected. It would be nice to be able to call or talk to someone online. Please advise
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6862