TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from I feel like Turbo Tax has become too expensive I like using the service but I feel like I get locked into an more expensive service level before I know if I need it.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy step by ste file and answers to most question Easy step by step filing. Answers were readily aviailable to simple questions and definitions.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is great Excellent support for TurboTax Experts and Tax Experts.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use Turbo Tax software makes it very easy to complete taxes. The live chat was of great benefit this year!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Excellent Step by step easy instructions. Use TurboTax every year.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is simple and works great Worked well. Simple. It would be great if it gave recommendations on how to save more on taxes for the next year although you can find that information by digging through all the material it provides, just not a simple summary.
Date published: 2022-04-17
Rated 2 out of 5 by from I paid more than half of my refund in fees. I thing the cost of service should be based on a percentage of the return and not a static figure. I pain more than half of my tax return in fees to file. I almost got hit for another $40 to pay for it out of my federal return.
Date published: 2022-04-17
Rated 3 out of 5 by from Far less impressive than it used to be. When I use search to look for an item inside my own tax return, the result is generic information, which does NOT help. The 'jump to' button does not help, either.
Date published: 2022-04-17
Rated 2 out of 5 by from Disappointed I purchased the premium software and later I found it's missing major features compared to the online version.
Date published: 2022-04-17
Rated 4 out of 5 by from Been using it for years Been using TurboTax for years and all in all it is very good. Last couple of years the software has been having issues handling tax situations that it was handling fine before. Hope it gets better not worse.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 6853
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I feel like Turbo Tax has become too expensive I like using the service but I feel like I get locked into an more expensive service level before I know if I need it.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy step by ste file and answers to most question Easy step by step filing. Answers were readily aviailable to simple questions and definitions.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is great Excellent support for TurboTax Experts and Tax Experts.
Date published: 2022-04-17
Rated 5 out of 5 by from Easy to Use Turbo Tax software makes it very easy to complete taxes. The live chat was of great benefit this year!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Excellent Step by step easy instructions. Use TurboTax every year.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is simple and works great Worked well. Simple. It would be great if it gave recommendations on how to save more on taxes for the next year although you can find that information by digging through all the material it provides, just not a simple summary.
Date published: 2022-04-17
Rated 2 out of 5 by from I paid more than half of my refund in fees. I thing the cost of service should be based on a percentage of the return and not a static figure. I pain more than half of my tax return in fees to file. I almost got hit for another $40 to pay for it out of my federal return.
Date published: 2022-04-17
Rated 3 out of 5 by from Far less impressive than it used to be. When I use search to look for an item inside my own tax return, the result is generic information, which does NOT help. The 'jump to' button does not help, either.
Date published: 2022-04-17
Rated 2 out of 5 by from Disappointed I purchased the premium software and later I found it's missing major features compared to the online version.
Date published: 2022-04-17
Rated 4 out of 5 by from Been using it for years Been using TurboTax for years and all in all it is very good. Last couple of years the software has been having issues handling tax situations that it was handling fine before. Hope it gets better not worse.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 6853