TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Turbo Tax ws not as good this year as in 2022 Turbo tax desktop download was easier to navigate and to recheck information. This year after you answered a question you couldn't check it against last year, because the on-;line version does not interact with the pervious versions which are saved on my desktop.
Date published: 2023-04-18
Rated 5 out of 5 by from I don't know what to put here It was fine. Got it all done with the help of turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the Best TurboTax is smooth, easy, and extremely helpful to use.
Date published: 2023-04-18
Rated 2 out of 5 by from Unwilling to explain why I am stuck using premium Did not explain why I was forced to use premium service and gave no input on how I can switch to basic.
Date published: 2023-04-18
Rated 1 out of 5 by from OVERPRICED AND SLOW Ridiculously priced and tries to add on $59 more every single click. Would not use if I didn't have to. TRASH.
Date published: 2023-04-18
Rated 4 out of 5 by from Highly Recommend Trying I just filed my taxes with TurboTax for my fourth year in a row, and I love it! There are the occasional bugs, but they are always easy to get around with the amount of reviewing of information that happens. For example, this year when I went to add my college tuition expenses, it had $0 greyed out where I was supposed to type the amount I paid. Although, I was able to get around this when reviewing my information later in the process. Nonetheless, I couldn't recommend TurboTax enough! I have gotten money for things I didn't even realize I could be getting money for thanks to their Tax Experts!
Date published: 2023-04-18
Rated 2 out of 5 by from Issues The program had several glitches. I triple checked my entries and it still showed a state refund of $188,000. I had to clear the the files and start new,another hour invested.I did not file thinking the system needed to be reset. I received an email stating a $10 savings if I came back and filed. I have since processed my returns and received no savings!
Date published: 2023-04-18
Rated 5 out of 5 by from Was a simple process It was a simple process and very good information to follow
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 return Fast and easy. It was very easy to upload/import W-2's. Also the state tax feature was also very helpful and efficient.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Program TurboTax is easy to use and takes the stress out of filing income taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 684
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax ws not as good this year as in 2022 Turbo tax desktop download was easier to navigate and to recheck information. This year after you answered a question you couldn't check it against last year, because the on-;line version does not interact with the pervious versions which are saved on my desktop.
Date published: 2023-04-18
Rated 5 out of 5 by from I don't know what to put here It was fine. Got it all done with the help of turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the Best TurboTax is smooth, easy, and extremely helpful to use.
Date published: 2023-04-18
Rated 2 out of 5 by from Unwilling to explain why I am stuck using premium Did not explain why I was forced to use premium service and gave no input on how I can switch to basic.
Date published: 2023-04-18
Rated 1 out of 5 by from OVERPRICED AND SLOW Ridiculously priced and tries to add on $59 more every single click. Would not use if I didn't have to. TRASH.
Date published: 2023-04-18
Rated 4 out of 5 by from Highly Recommend Trying I just filed my taxes with TurboTax for my fourth year in a row, and I love it! There are the occasional bugs, but they are always easy to get around with the amount of reviewing of information that happens. For example, this year when I went to add my college tuition expenses, it had $0 greyed out where I was supposed to type the amount I paid. Although, I was able to get around this when reviewing my information later in the process. Nonetheless, I couldn't recommend TurboTax enough! I have gotten money for things I didn't even realize I could be getting money for thanks to their Tax Experts!
Date published: 2023-04-18
Rated 2 out of 5 by from Issues The program had several glitches. I triple checked my entries and it still showed a state refund of $188,000. I had to clear the the files and start new,another hour invested.I did not file thinking the system needed to be reset. I received an email stating a $10 savings if I came back and filed. I have since processed my returns and received no savings!
Date published: 2023-04-18
Rated 5 out of 5 by from Was a simple process It was a simple process and very good information to follow
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 return Fast and easy. It was very easy to upload/import W-2's. Also the state tax feature was also very helpful and efficient.
Date published: 2023-04-18
Rated 5 out of 5 by from Excellent Program TurboTax is easy to use and takes the stress out of filing income taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 684