TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from erasy easy return i did this on my own jiust took a little time but turbo tax took me thru it with no problem thanks turbo tax.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use Because I don't have to file the long form is easy and free
Date published: 2021-04-05
Rated 5 out of 5 by from E Z prompted for answers to tax liability Step by Step process to file my tax liability. Asks questions and guides you to complete information needed to determine taxes.
Date published: 2021-04-05
Rated 1 out of 5 by from Dishonest product pricing I did not use any of the Premium features but was charged $170 for federal return, not the $90 advertised. There were many attempts to "up sell" me in the application, I refused them all. I was still charged for extra services I did not ask for or use. And when searched how to unselect the "live premium" service, the only option was to start over. Next year, I will use a different tax prep software package.
Date published: 2021-04-05
Rated 2 out of 5 by from This year Turbotax sucked I resent paying extra for the capital gains forms that have been included for the last twenty years I have been using Turbotax. The IRA distribution/rollover part was very confusing. When I tried to import my account statements this year it imported them twice. I gave up and entered everything by hand. I doubt I will use Turbo tax next year.
Date published: 2021-04-05
Rated 3 out of 5 by from turbo tax no do good While there have been some improvements this year I'm unhappy that I can no longer print our all the worksheets that the program has. I find this very upsetting since I use this information to help me do the next years taxes
Date published: 2021-04-05
Rated 5 out of 5 by from Great software and great people! For the last few years I am doing my taxes with TurboTax and it's easy and great. I've spoken with a couple of consultants before and all my questions were answered and everyone is very nice and professional.
Date published: 2021-04-05
Rated 3 out of 5 by from I Can Do It Better Myself Turbo Tax Premier is reasonably accurate in terms of calculations. It found the same tax obligation and refund amounts that I did working completely on my own. My big gripe with it is that it leaves me almost blind when it comes to the State taxes. I can't see how it came up with its results - there's no real way to review it without saving a pdf file and printing it out. Furthermore, Turbo Tax prevented me from applying this year's State overpayment to next year - reducing what I need to pay in estimated taxes. Finally, I found the whole package a lot more difficult to use this year. I'll try it once more next year, but if the trend continues, it will be the last year I use Turbo Tax. It used to be a great product. Now - not so much.
Date published: 2021-04-05
Rated 5 out of 5 by from Great experience It was a very easy step-by-step process. I would recommend it to anyone
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax and Eric were awesome I had a great experiance. Eric who I worked with online could not of been more helpful. He was exceptional .
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 684
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from erasy easy return i did this on my own jiust took a little time but turbo tax took me thru it with no problem thanks turbo tax.
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax is easy to use Because I don't have to file the long form is easy and free
Date published: 2021-04-05
Rated 5 out of 5 by from E Z prompted for answers to tax liability Step by Step process to file my tax liability. Asks questions and guides you to complete information needed to determine taxes.
Date published: 2021-04-05
Rated 1 out of 5 by from Dishonest product pricing I did not use any of the Premium features but was charged $170 for federal return, not the $90 advertised. There were many attempts to "up sell" me in the application, I refused them all. I was still charged for extra services I did not ask for or use. And when searched how to unselect the "live premium" service, the only option was to start over. Next year, I will use a different tax prep software package.
Date published: 2021-04-05
Rated 2 out of 5 by from This year Turbotax sucked I resent paying extra for the capital gains forms that have been included for the last twenty years I have been using Turbotax. The IRA distribution/rollover part was very confusing. When I tried to import my account statements this year it imported them twice. I gave up and entered everything by hand. I doubt I will use Turbo tax next year.
Date published: 2021-04-05
Rated 3 out of 5 by from turbo tax no do good While there have been some improvements this year I'm unhappy that I can no longer print our all the worksheets that the program has. I find this very upsetting since I use this information to help me do the next years taxes
Date published: 2021-04-05
Rated 5 out of 5 by from Great software and great people! For the last few years I am doing my taxes with TurboTax and it's easy and great. I've spoken with a couple of consultants before and all my questions were answered and everyone is very nice and professional.
Date published: 2021-04-05
Rated 3 out of 5 by from I Can Do It Better Myself Turbo Tax Premier is reasonably accurate in terms of calculations. It found the same tax obligation and refund amounts that I did working completely on my own. My big gripe with it is that it leaves me almost blind when it comes to the State taxes. I can't see how it came up with its results - there's no real way to review it without saving a pdf file and printing it out. Furthermore, Turbo Tax prevented me from applying this year's State overpayment to next year - reducing what I need to pay in estimated taxes. Finally, I found the whole package a lot more difficult to use this year. I'll try it once more next year, but if the trend continues, it will be the last year I use Turbo Tax. It used to be a great product. Now - not so much.
Date published: 2021-04-05
Rated 5 out of 5 by from Great experience It was a very easy step-by-step process. I would recommend it to anyone
Date published: 2021-04-05
Rated 5 out of 5 by from Turbo Tax and Eric were awesome I had a great experiance. Eric who I worked with online could not of been more helpful. He was exceptional .
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 684