TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax Support Our Turbo Tax support person, Ting, did a great job helping us to find an error in our recording. She was very patient and double checked everything with us.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent Customer Service and Easy The process was as easy as filing taxes can be. I love How personable the staff are. I know I will Get an additional survey link but I have To mention Juan!!! Shout out buddy!!! You’re so sweet!!
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy to use. Did my taxes all on my own and it was super easy and the website is very helpful.
Date published: 2022-02-26
Rated 5 out of 5 by from Very helpful and efficient TurboTax helped me understand what to enter and where to find the information. Never could have don’t this on my own.
Date published: 2022-02-26
Rated 4 out of 5 by from Straighforward, but could be better Most items are fairly straightforward. You just enter your information or upload forms directly into Turbo Tax, but when there's an issue or question, it's nearly impossible to investigate it yourself because it won't give you access to your Schedules and forms while you filling them out. For example, there was a discrepancy that I didn't understand between my 1099 and what TT was showing as my Capital Gains. If I had access at the time to my Schedule D prepared in the background, I would've been able to figure it out myself. Instead, I had to call a consultant and spend time explaining it to her and having her investigate it for me, which she did expertly, but it took it a long time and was unnecessary.
Date published: 2022-02-26
Rated 5 out of 5 by from First Time User Very easy to use asked easy questions, convenient way to file your taxes
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax greatly simplifies my returnb I'll probably use it again. During the checkout some screens were confusing.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is the GOAT Easy to use, and quick! I love TurboTax. I use it every year.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick & Easy I have always used Turbotax and love the free online version!
Date published: 2022-02-26
Rated 3 out of 5 by from Great Service But Costs More I had lots of people who assisted me, however I speak to others with similar filing as I and they pay much less.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6824
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Support Our Turbo Tax support person, Ting, did a great job helping us to find an error in our recording. She was very patient and double checked everything with us.
Date published: 2022-02-26
Rated 5 out of 5 by from Excellent Customer Service and Easy The process was as easy as filing taxes can be. I love How personable the staff are. I know I will Get an additional survey link but I have To mention Juan!!! Shout out buddy!!! You’re so sweet!!
Date published: 2022-02-26
Rated 5 out of 5 by from Super easy to use. Did my taxes all on my own and it was super easy and the website is very helpful.
Date published: 2022-02-26
Rated 5 out of 5 by from Very helpful and efficient TurboTax helped me understand what to enter and where to find the information. Never could have don’t this on my own.
Date published: 2022-02-26
Rated 4 out of 5 by from Straighforward, but could be better Most items are fairly straightforward. You just enter your information or upload forms directly into Turbo Tax, but when there's an issue or question, it's nearly impossible to investigate it yourself because it won't give you access to your Schedules and forms while you filling them out. For example, there was a discrepancy that I didn't understand between my 1099 and what TT was showing as my Capital Gains. If I had access at the time to my Schedule D prepared in the background, I would've been able to figure it out myself. Instead, I had to call a consultant and spend time explaining it to her and having her investigate it for me, which she did expertly, but it took it a long time and was unnecessary.
Date published: 2022-02-26
Rated 5 out of 5 by from First Time User Very easy to use asked easy questions, convenient way to file your taxes
Date published: 2022-02-26
Rated 5 out of 5 by from TurboTax greatly simplifies my returnb I'll probably use it again. During the checkout some screens were confusing.
Date published: 2022-02-26
Rated 5 out of 5 by from Turbo Tax is the GOAT Easy to use, and quick! I love TurboTax. I use it every year.
Date published: 2022-02-26
Rated 5 out of 5 by from Quick & Easy I have always used Turbotax and love the free online version!
Date published: 2022-02-26
Rated 3 out of 5 by from Great Service But Costs More I had lots of people who assisted me, however I speak to others with similar filing as I and they pay much less.
Date published: 2022-02-26
All TurboTax® Offerings Reviews - Page 6824