TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from great easy to follow and expert service, use every year for my taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Seamless Turbo tax online is super easy to use and walks you through the entire filing process from W2 to deductions and itemization. You don’t need a pro tax expert to get this done for a simple return.
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE TURBO TAX IT'S VERY EASY TO USE, VERY AFFORDABLE, AND I WOULD RECOMMEND IT TO EVERYONE I KNOW.
Date published: 2022-04-18
Rated 4 out of 5 by from Painless Painless, but I question if I really got the most back
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is perfect Platform is perfect as is very easy to use and no bugs found while filing my taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo is Friendly It's much easier then the IRS, I tried to file there first but it was to difficult to follow.
Date published: 2022-04-18
Rated 5 out of 5 by from great tax great tax help . help a lot no major problems. will use again
Date published: 2022-04-18
Rated 5 out of 5 by from I love turbotax Is very easy,I recommended user,next year I'm here again, thanks turbotax.
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't attempt taxes without TurboTax Had to file self-employment taxes. TurboTax makes it so easy. I know TurboTax has all the most up-to-date info, so I don't have to worry keeping up with everything. I don't know what I would do without Turbo Tax. For Real!
Date published: 2022-04-18
Rated 3 out of 5 by from Gets the job done but user experience tedious User experience stuck in 1990s. Switching between forms and wizard is tedious. Little transparency to what form needs the answer they ask for. used it for years, paid accountant last year due to odd tax situation. Used this year and had to re-enter all info cuz it can't pull from 2 years ago, only last year. Retrieval of interest info from major bank never worked - failed after entering data and getting a phone call id # - 4 times. Had to enter by hand. Couldn't use Google autofill which already had a lot of the info they needed. The entry registration form isn't smart enough to get name/address/etc. from data I've entered for taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6824
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great easy to follow and expert service, use every year for my taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Seamless Turbo tax online is super easy to use and walks you through the entire filing process from W2 to deductions and itemization. You don’t need a pro tax expert to get this done for a simple return.
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE TURBO TAX IT'S VERY EASY TO USE, VERY AFFORDABLE, AND I WOULD RECOMMEND IT TO EVERYONE I KNOW.
Date published: 2022-04-18
Rated 4 out of 5 by from Painless Painless, but I question if I really got the most back
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is perfect Platform is perfect as is very easy to use and no bugs found while filing my taxes
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo is Friendly It's much easier then the IRS, I tried to file there first but it was to difficult to follow.
Date published: 2022-04-18
Rated 5 out of 5 by from great tax great tax help . help a lot no major problems. will use again
Date published: 2022-04-18
Rated 5 out of 5 by from I love turbotax Is very easy,I recommended user,next year I'm here again, thanks turbotax.
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't attempt taxes without TurboTax Had to file self-employment taxes. TurboTax makes it so easy. I know TurboTax has all the most up-to-date info, so I don't have to worry keeping up with everything. I don't know what I would do without Turbo Tax. For Real!
Date published: 2022-04-18
Rated 3 out of 5 by from Gets the job done but user experience tedious User experience stuck in 1990s. Switching between forms and wizard is tedious. Little transparency to what form needs the answer they ask for. used it for years, paid accountant last year due to odd tax situation. Used this year and had to re-enter all info cuz it can't pull from 2 years ago, only last year. Retrieval of interest info from major bank never worked - failed after entering data and getting a phone call id # - 4 times. Had to enter by hand. Couldn't use Google autofill which already had a lot of the info they needed. The entry registration form isn't smart enough to get name/address/etc. from data I've entered for taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6824