TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Thank you! Saved me from the usual pain and aggravation! Thank you!
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax helped on my first filing TurboTax made the process easy to understand and quick.
Date published: 2023-03-13
Rated 1 out of 5 by from Everything is a hidden fee, this product sucks. You advertise one thing and back door fees to make money. This company should be ashamed of its business practices. Sure wish I used some other method to file my taxes. Completely disgusted in this product.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is fantastic Easy to understand and if you get stuck, customer service is always available for a tax question
Date published: 2023-03-13
Rated 4 out of 5 by from Tell get the on done quick I paid for the deluxe version and had someone help me.service was great and quick, had all my forms and answered all my questions. It was excellent but the only issue I faced was the app being buggy. The mobile app wouldn’t load the screen share function between me and my rep. They went above and beyond by continuing the process verbally and things went well. I finished up with my portion and will be looking out for my return shortly.
Date published: 2023-03-13
Rated 5 out of 5 by from Very Easy Online Chat Very Easy and Helpful Very helpful and informative; I will remember to use Turbo Tax Next Year
Date published: 2023-03-13
Rated 5 out of 5 by from Great app and easy to use Wish it had a way to populate w2's Other than that, it's awesome! Use it all the time.
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo Tax is expensive The process went well but cost twice as much as last year. Last year was $62.40 for both Federal and State and this year the cost was $118.00. I think there is probably better options available.
Date published: 2023-03-13
Rated 1 out of 5 by from Rip Off I do my taxes because they are simple and quick. After the hidden fees and having your money “electronically deposited” fee of $40, paying $150 is absolutely ridiculous.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Job Amy was great to work with from start to finish. I would highly recommend her.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6587
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thank you! Saved me from the usual pain and aggravation! Thank you!
Date published: 2023-03-13
Rated 4 out of 5 by from Turbo Tax helped on my first filing TurboTax made the process easy to understand and quick.
Date published: 2023-03-13
Rated 1 out of 5 by from Everything is a hidden fee, this product sucks. You advertise one thing and back door fees to make money. This company should be ashamed of its business practices. Sure wish I used some other method to file my taxes. Completely disgusted in this product.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is fantastic Easy to understand and if you get stuck, customer service is always available for a tax question
Date published: 2023-03-13
Rated 4 out of 5 by from Tell get the on done quick I paid for the deluxe version and had someone help me.service was great and quick, had all my forms and answered all my questions. It was excellent but the only issue I faced was the app being buggy. The mobile app wouldn’t load the screen share function between me and my rep. They went above and beyond by continuing the process verbally and things went well. I finished up with my portion and will be looking out for my return shortly.
Date published: 2023-03-13
Rated 5 out of 5 by from Very Easy Online Chat Very Easy and Helpful Very helpful and informative; I will remember to use Turbo Tax Next Year
Date published: 2023-03-13
Rated 5 out of 5 by from Great app and easy to use Wish it had a way to populate w2's Other than that, it's awesome! Use it all the time.
Date published: 2023-03-13
Rated 2 out of 5 by from Turbo Tax is expensive The process went well but cost twice as much as last year. Last year was $62.40 for both Federal and State and this year the cost was $118.00. I think there is probably better options available.
Date published: 2023-03-13
Rated 1 out of 5 by from Rip Off I do my taxes because they are simple and quick. After the hidden fees and having your money “electronically deposited” fee of $40, paying $150 is absolutely ridiculous.
Date published: 2023-03-13
Rated 5 out of 5 by from Great Job Amy was great to work with from start to finish. I would highly recommend her.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 6587