TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
jadamow from
Thank you!
Saved me from the usual pain and aggravation! Thank you!
Date published: 2023-03-13
Rated 4 out of 5 by
JulianCH from
Turbo Tax helped on my first filing
TurboTax made the process easy to understand and quick.
Date published: 2023-03-13
Rated 1 out of 5 by
MKL ut from
Everything is a hidden fee, this product sucks.
You advertise one thing and back door fees to make money. This company should be ashamed of its business practices. Sure wish I used some other method to file my taxes. Completely disgusted in this product.
Date published: 2023-03-13
Rated 5 out of 5 by
MGB2 from
Turbo Tax is fantastic
Easy to understand and if you get stuck, customer service is always available for a tax question
Date published: 2023-03-13
Rated 4 out of 5 by
Black Tyrone from
Tell get the on done quick
I paid for the deluxe version and had someone help me.service was great and quick, had all my forms and answered all my questions. It was excellent but the only issue I faced was the app being buggy. The mobile app wouldn’t load the screen share function between me and my rep. They went above and beyond by continuing the process verbally and things went well. I finished up with my portion and will be looking out for my return shortly.
Date published: 2023-03-13
Rated 5 out of 5 by
I D K from
Very Easy Online Chat Very Easy and Helpful
Very helpful and informative; I will remember to use Turbo Tax Next Year
Date published: 2023-03-13
Rated 5 out of 5 by
Jtax77777777 from
Great app and easy to use
Wish it had a way to populate w2's Other than that, it's awesome! Use it all the time.
Date published: 2023-03-13
Rated 2 out of 5 by
Virginia Don from
Turbo Tax is expensive
The process went well but cost twice as much as last year. Last year was $62.40 for both Federal and State and this year the cost was $118.00. I think there is probably better options available.
Date published: 2023-03-13
Rated 1 out of 5 by
No mo from
Rip Off
I do my taxes because they are simple and quick. After the hidden fees and having your money “electronically deposited” fee of $40, paying $150 is absolutely ridiculous.
Date published: 2023-03-13
Rated 5 out of 5 by
Justpg1000 from
Great Job
Amy was great to work with from start to finish. I would highly recommend her.
All TurboTax® Offerings Reviews - Page 6587
Date published: 2023-03-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
jadamow from
Thank you!
Saved me from the usual pain and aggravation! Thank you!
Date published: 2023-03-13
Rated 4 out of 5 by
JulianCH from
Turbo Tax helped on my first filing
TurboTax made the process easy to understand and quick.
Date published: 2023-03-13
Rated 1 out of 5 by
MKL ut from
Everything is a hidden fee, this product sucks.
You advertise one thing and back door fees to make money. This company should be ashamed of its business practices. Sure wish I used some other method to file my taxes. Completely disgusted in this product.
Date published: 2023-03-13
Rated 5 out of 5 by
MGB2 from
Turbo Tax is fantastic
Easy to understand and if you get stuck, customer service is always available for a tax question
Date published: 2023-03-13
Rated 4 out of 5 by
Black Tyrone from
Tell get the on done quick
I paid for the deluxe version and had someone help me.service was great and quick, had all my forms and answered all my questions. It was excellent but the only issue I faced was the app being buggy. The mobile app wouldn’t load the screen share function between me and my rep. They went above and beyond by continuing the process verbally and things went well. I finished up with my portion and will be looking out for my return shortly.
Date published: 2023-03-13
Rated 5 out of 5 by
I D K from
Very Easy Online Chat Very Easy and Helpful
Very helpful and informative; I will remember to use Turbo Tax Next Year
Date published: 2023-03-13
Rated 5 out of 5 by
Jtax77777777 from
Great app and easy to use
Wish it had a way to populate w2's Other than that, it's awesome! Use it all the time.
Date published: 2023-03-13
Rated 2 out of 5 by
Virginia Don from
Turbo Tax is expensive
The process went well but cost twice as much as last year. Last year was $62.40 for both Federal and State and this year the cost was $118.00. I think there is probably better options available.
Date published: 2023-03-13
Rated 1 out of 5 by
No mo from
Rip Off
I do my taxes because they are simple and quick. After the hidden fees and having your money “electronically deposited” fee of $40, paying $150 is absolutely ridiculous.
Date published: 2023-03-13
Rated 5 out of 5 by
Justpg1000 from
Great Job
Amy was great to work with from start to finish. I would highly recommend her.
All TurboTax® Offerings Reviews - Page 6587
Date published: 2023-03-13