TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Don't claim to be free The service for Turbo Tax is great. My one issue is that the platform claims to be free, but very rarely does the service work out that way. You set up so many caveats to solidifying a free service that very few people ever gets a cost effective return. I have a VERY simple tax return and still had to pay $186.... which is outrageous to me.
Date published: 2023-03-16
Rated 4 out of 5 by from Great Job Great job, love working turbo tax, they have a good program
Date published: 2023-03-16
Rated 5 out of 5 by from Outstanding, as always! The best way to file! Easy, accurate and quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent product and service The software is great, but I needed help twice from two different individuals in the chat and they nailed it. Great service.
Date published: 2023-03-16
Rated 5 out of 5 by from Great product Turbo Tax was easy to use, was able to step through the filing process with ease.
Date published: 2023-03-16
Rated 5 out of 5 by from First time to use an Expert! Harry was very professional and understood our situation perfectly. He walked us through everything we had questions about; things that stumped us when we tried to do them ourselves last year.
Date published: 2023-03-16
Rated 5 out of 5 by from review full service Previuus experience was horrible. My experience with Cherryll was great.
Date published: 2023-03-16
Rated 3 out of 5 by from Confusing When entering info, I wanted to enter the amounts for SSA. When entering the tab goes blank and then I have to enter the data into the forms. Took some time to figure that out. I expected it to go directly to the entry for SSA.
Date published: 2023-03-16
Rated 5 out of 5 by from Just keeps getting better. After 20 years, it gets easier every time. Thanks for the updates. Especially the photo snapshots. Hope there's more of those next year - driver's license please!
Date published: 2023-03-16
Rated 4 out of 5 by from easy easy to use, helpful on tracking all deductions highly recommend
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6581
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Don't claim to be free The service for Turbo Tax is great. My one issue is that the platform claims to be free, but very rarely does the service work out that way. You set up so many caveats to solidifying a free service that very few people ever gets a cost effective return. I have a VERY simple tax return and still had to pay $186.... which is outrageous to me.
Date published: 2023-03-16
Rated 4 out of 5 by from Great Job Great job, love working turbo tax, they have a good program
Date published: 2023-03-16
Rated 5 out of 5 by from Outstanding, as always! The best way to file! Easy, accurate and quick! Thank you!
Date published: 2023-03-16
Rated 5 out of 5 by from Excellent product and service The software is great, but I needed help twice from two different individuals in the chat and they nailed it. Great service.
Date published: 2023-03-16
Rated 5 out of 5 by from Great product Turbo Tax was easy to use, was able to step through the filing process with ease.
Date published: 2023-03-16
Rated 5 out of 5 by from First time to use an Expert! Harry was very professional and understood our situation perfectly. He walked us through everything we had questions about; things that stumped us when we tried to do them ourselves last year.
Date published: 2023-03-16
Rated 5 out of 5 by from review full service Previuus experience was horrible. My experience with Cherryll was great.
Date published: 2023-03-16
Rated 3 out of 5 by from Confusing When entering info, I wanted to enter the amounts for SSA. When entering the tab goes blank and then I have to enter the data into the forms. Took some time to figure that out. I expected it to go directly to the entry for SSA.
Date published: 2023-03-16
Rated 5 out of 5 by from Just keeps getting better. After 20 years, it gets easier every time. Thanks for the updates. Especially the photo snapshots. Hope there's more of those next year - driver's license please!
Date published: 2023-03-16
Rated 4 out of 5 by from easy easy to use, helpful on tracking all deductions highly recommend
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 6581