TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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Rated 3 out of 5 by
PatBurnham from
TurboTax Review
Much mor complicated than in years past. First time I thought it would have been better hiring a tax professional. You have asked me to resubmit my tax return multiple times, that has never happened before. A
Date published: 2023-04-19
Rated 2 out of 5 by
Scootch333 from
GOT to get rid of the glitches!
It makes NO sense to be working on something and be logged out over and over, LOSING WORK. Stupid system just randomly logs you out without warning, and lost work 6-7 times, needlessly re-entering items. Create a WARNING: "Do you REALLY want to log out?", with a timer! And then, to get stuck in these stupid loops, being asked the same parts over and over that you have already done. Give the ability to mark ANY given section "100% Completed", but with an ability to return if needed.
Date published: 2023-04-19
Rated 4 out of 5 by
Mad Hadder from
Tax Experts are the saving grace
Because I was a independent contractor I had a lot of questions filing. The tax experts were able to help me find what I was looking for.
Date published: 2023-04-19
Rated 5 out of 5 by
Elzey from
Patience is a virtue!
Natasha was fantastic. Stayed with me for a good hour and helped me resolve a difficult issue that I kept running into. She didn't give up in situation where it was unknown to her as well. She kept searching for solution until we found the answers we needed. Many props!!!
Date published: 2023-04-19
Rated 5 out of 5 by
Janelle2085 from
Assistance Received
The expert was able to explain why I was owing the amount I owed compared to other years and next steps.
Date published: 2023-04-19
Rated 5 out of 5 by
Froggy55 from
Simplicity at its finest
In the past I felt very uneasy about filing my taxes alone, but after using them several times, I recommend this tool to anybody who has a need to quickly and easily file their taxes!
Date published: 2023-04-19
Rated 2 out of 5 by
NHD01 from
Great in the past
I've used Turbo Tax for several years now. In the past I was offered a free filing since I use the short form and am low income (retired). Last year I used a local service due to the sale of a home. Returning to Turbo Tax this year I found the process very cumbersome and very expensive. It was especially trying for me to find online copies of my 2021 returns since my hard copy was misplaced. Then I was overwhelmed that approximately 1/6 of my return was taken for the "service" you provided. I will use a different tax preparer in the future.
Date published: 2023-04-19
Rated 1 out of 5 by
turbosuxxxxxxxjkdhflkh from
Turbotax is destroying this country
Yes, you have a nice interface. But you've lobbied against making paying taxes easier for every taxpayer in this country. You've cornered me into needing to use your service. I have to use it, but I won't like it.
Date published: 2023-04-19
Rated 5 out of 5 by
Elixdanis0325 from
TurboTax was great
TurboTax was easy for me to get my taxes done. I would definitely recommend it to friends and family.
Date published: 2023-04-19
Rated 5 out of 5 by
Brandi A from
Quick and easy.... just answer questions
Did it all by myself, with no help... You just follow the directions, answer questions, then boom. you are done and filed.
All TurboTax® Offerings Reviews - Page 659
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
PatBurnham from
TurboTax Review
Much mor complicated than in years past. First time I thought it would have been better hiring a tax professional. You have asked me to resubmit my tax return multiple times, that has never happened before. A
Date published: 2023-04-19
Rated 2 out of 5 by
Scootch333 from
GOT to get rid of the glitches!
It makes NO sense to be working on something and be logged out over and over, LOSING WORK. Stupid system just randomly logs you out without warning, and lost work 6-7 times, needlessly re-entering items. Create a WARNING: "Do you REALLY want to log out?", with a timer! And then, to get stuck in these stupid loops, being asked the same parts over and over that you have already done. Give the ability to mark ANY given section "100% Completed", but with an ability to return if needed.
Date published: 2023-04-19
Rated 4 out of 5 by
Mad Hadder from
Tax Experts are the saving grace
Because I was a independent contractor I had a lot of questions filing. The tax experts were able to help me find what I was looking for.
Date published: 2023-04-19
Rated 5 out of 5 by
Elzey from
Patience is a virtue!
Natasha was fantastic. Stayed with me for a good hour and helped me resolve a difficult issue that I kept running into. She didn't give up in situation where it was unknown to her as well. She kept searching for solution until we found the answers we needed. Many props!!!
Date published: 2023-04-19
Rated 5 out of 5 by
Janelle2085 from
Assistance Received
The expert was able to explain why I was owing the amount I owed compared to other years and next steps.
Date published: 2023-04-19
Rated 5 out of 5 by
Froggy55 from
Simplicity at its finest
In the past I felt very uneasy about filing my taxes alone, but after using them several times, I recommend this tool to anybody who has a need to quickly and easily file their taxes!
Date published: 2023-04-19
Rated 2 out of 5 by
NHD01 from
Great in the past
I've used Turbo Tax for several years now. In the past I was offered a free filing since I use the short form and am low income (retired). Last year I used a local service due to the sale of a home. Returning to Turbo Tax this year I found the process very cumbersome and very expensive. It was especially trying for me to find online copies of my 2021 returns since my hard copy was misplaced. Then I was overwhelmed that approximately 1/6 of my return was taken for the "service" you provided. I will use a different tax preparer in the future.
Date published: 2023-04-19
Rated 1 out of 5 by
turbosuxxxxxxxjkdhflkh from
Turbotax is destroying this country
Yes, you have a nice interface. But you've lobbied against making paying taxes easier for every taxpayer in this country. You've cornered me into needing to use your service. I have to use it, but I won't like it.
Date published: 2023-04-19
Rated 5 out of 5 by
Elixdanis0325 from
TurboTax was great
TurboTax was easy for me to get my taxes done. I would definitely recommend it to friends and family.
Date published: 2023-04-19
Rated 5 out of 5 by
Brandi A from
Quick and easy.... just answer questions
Did it all by myself, with no help... You just follow the directions, answer questions, then boom. you are done and filed.
All TurboTax® Offerings Reviews - Page 659
Date published: 2023-04-19