TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Cannot e-file Amended Returns. FAILED to admit. I had to amend 2020. TurboTax forced me to send it USPS. I found out later the IRS accepts 2020 amended returns. This will cost months or years of delay and uncertainty due to IRS backlog for a $3000+ retund. Until this I swore by TurboTax. No more. It took two hours on a phone call to get them to admit this.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for 12 years now and it gets better every year!
Date published: 2022-04-18
Rated 5 out of 5 by from YES! DONE AND DONE! LOVE USING TURBO TAX! FAST AND EASY, AND WILL CONTINUE USING IT EVERY TIME!
Date published: 2022-04-18
Rated 3 out of 5 by from Ez to understand It tired me out to do it. And this review is too demanding
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax was easy to use The software was easy to use and asked appropriate questions.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax was very good and getting better. Turbotax allowed me to process and file a Fiduciary return for a trust set up for my disabled son. The questions and responses were easy enough to follow. My only feedback for improvement is: In regard to the statement on the "Instructions for Filing" page, it states "The IRS may treat tax returns that are lost in the mail as not filed on time... unless you send them by registered or certified mail", I would suggest you add, take your return to the post office window clerk and let them either stamp it or put a processed label on your IRS envelope. That date or processed label will have the date that you actually mailed the IRS letter. Even though an IRS letter was delayed in the mail, that stamp or label should suffice that the letter was actually mailed on or before the Tax deadline.
Date published: 2022-04-18
Rated 4 out of 5 by from TURBOTAX REVIEW OF SYSTEM I HAD A NICE TIME , LIKE THE SUPOORT AND ALL YES ,G REAT IDEA
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy. The Turbo tax program is very easy to follow and the assistance from tax consultants make you feel at ease while filling your taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from I couldn't have done it without TurboTax Taxes are confusing and time-consuming. Without Turbotax doing taxes would have taken months and likely would not have been accurate. Thank you for such a wonderful program
Date published: 2022-04-18
Rated 5 out of 5 by from I loved it easy to use made it so do-able for me. I loved that it took away so much stress of doing taxes
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Cannot e-file Amended Returns. FAILED to admit. I had to amend 2020. TurboTax forced me to send it USPS. I found out later the IRS accepts 2020 amended returns. This will cost months or years of delay and uncertainty due to IRS backlog for a $3000+ retund. Until this I swore by TurboTax. No more. It took two hours on a phone call to get them to admit this.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is great! I have used Turbo Tax for 12 years now and it gets better every year!
Date published: 2022-04-18
Rated 5 out of 5 by from YES! DONE AND DONE! LOVE USING TURBO TAX! FAST AND EASY, AND WILL CONTINUE USING IT EVERY TIME!
Date published: 2022-04-18
Rated 3 out of 5 by from Ez to understand It tired me out to do it. And this review is too demanding
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax was easy to use The software was easy to use and asked appropriate questions.
Date published: 2022-04-18
Rated 4 out of 5 by from Turbotax was very good and getting better. Turbotax allowed me to process and file a Fiduciary return for a trust set up for my disabled son. The questions and responses were easy enough to follow. My only feedback for improvement is: In regard to the statement on the "Instructions for Filing" page, it states "The IRS may treat tax returns that are lost in the mail as not filed on time... unless you send them by registered or certified mail", I would suggest you add, take your return to the post office window clerk and let them either stamp it or put a processed label on your IRS envelope. That date or processed label will have the date that you actually mailed the IRS letter. Even though an IRS letter was delayed in the mail, that stamp or label should suffice that the letter was actually mailed on or before the Tax deadline.
Date published: 2022-04-18
Rated 4 out of 5 by from TURBOTAX REVIEW OF SYSTEM I HAD A NICE TIME , LIKE THE SUPOORT AND ALL YES ,G REAT IDEA
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy. The Turbo tax program is very easy to follow and the assistance from tax consultants make you feel at ease while filling your taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from I couldn't have done it without TurboTax Taxes are confusing and time-consuming. Without Turbotax doing taxes would have taken months and likely would not have been accurate. Thank you for such a wonderful program
Date published: 2022-04-18
Rated 5 out of 5 by from I loved it easy to use made it so do-able for me. I loved that it took away so much stress of doing taxes
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 6469