TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from turbo tax is great My experience was great.They checked to make sure it was right.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is very good The service provided by Turbo Tax is good. The features of the product satisfied my need.
Date published: 2021-03-14
Rated 5 out of 5 by from Great experience I love how you're guided through the process of filing your taxes which makes it very easy and quick to do.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use Just followed instructions and completed within 1 hour.
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax Return Not as easy as last year Contact tried vey hard to help but I feel like she needed more training.
Date published: 2021-03-14
Rated 5 out of 5 by from Great Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-14
Rated 3 out of 5 by from Is getting useless every year I feel like that Turbo tax don't bother to look for the best Refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Please fix your website I tried to download my Deluxe 2020 Turbotax. I entered in InstallTurboTax.com as instructed, but there is no separate website to do that. What comes up is a long list of Turbotax websites, information but nothing that would guide anyone to install their bought copy of Turbo Tax online. After numerous attempts to find the right place, I got through and when I entered my license code, it was not accepted. I requested support help to email me or call me, they never did. My husband was able to load the disc on his laptop (my laptop didn't have a disc drive) and low and behold the license code was verified for the disk, not online downloading. In working through the program, I followed your instructions to find my 2019 AGI. After logging in, I clicked on "Your Tax Returns and Documents" and was promptly told that I had not filed any documents. I have filed with Turbo Tax since 2008. It never took me to a screen that I could click on " View adjusted gross income" as the instructions in Turbo Tax told me would happen. This has been a huge headache for me to file this year, unlike years in the past. Even my husband was frustrated, as he had to turn on my laptop to try and get the 2019 form to come up because getting the info from your website online was impossible.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great!! I have used turbo tax for years , and will continue doing so.
Date published: 2021-03-14
Rated 5 out of 5 by from nice program Its always a pleasure filing with Turbo . Quick and easy to navigate the website.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is great My experience was great.They checked to make sure it was right.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is very good The service provided by Turbo Tax is good. The features of the product satisfied my need.
Date published: 2021-03-14
Rated 5 out of 5 by from Great experience I love how you're guided through the process of filing your taxes which makes it very easy and quick to do.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy to use Just followed instructions and completed within 1 hour.
Date published: 2021-03-14
Rated 2 out of 5 by from Turbo Tax Return Not as easy as last year Contact tried vey hard to help but I feel like she needed more training.
Date published: 2021-03-14
Rated 5 out of 5 by from Great Good job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-14
Rated 3 out of 5 by from Is getting useless every year I feel like that Turbo tax don't bother to look for the best Refund.
Date published: 2021-03-14
Rated 5 out of 5 by from Please fix your website I tried to download my Deluxe 2020 Turbotax. I entered in InstallTurboTax.com as instructed, but there is no separate website to do that. What comes up is a long list of Turbotax websites, information but nothing that would guide anyone to install their bought copy of Turbo Tax online. After numerous attempts to find the right place, I got through and when I entered my license code, it was not accepted. I requested support help to email me or call me, they never did. My husband was able to load the disc on his laptop (my laptop didn't have a disc drive) and low and behold the license code was verified for the disk, not online downloading. In working through the program, I followed your instructions to find my 2019 AGI. After logging in, I clicked on "Your Tax Returns and Documents" and was promptly told that I had not filed any documents. I have filed with Turbo Tax since 2008. It never took me to a screen that I could click on " View adjusted gross income" as the instructions in Turbo Tax told me would happen. This has been a huge headache for me to file this year, unlike years in the past. Even my husband was frustrated, as he had to turn on my laptop to try and get the 2019 form to come up because getting the info from your website online was impossible.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbotax is great!! I have used turbo tax for years , and will continue doing so.
Date published: 2021-03-14
Rated 5 out of 5 by from nice program Its always a pleasure filing with Turbo . Quick and easy to navigate the website.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6452