TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from TurboTax does a great job, easy to use. TurboTax is pretty intuitive and convenient. I like that you get updates when things change, and there is help readily available.
Date published: 2022-04-13
Rated 5 out of 5 by from Love Turbo Tax easy to navigate the program is great very enjoyable experience
Date published: 2022-04-13
Rated 5 out of 5 by from Working with a live expert on TurboTax I enjoyed working with a live expert on TurboTax. I was able to message the CPA through the app while I gathered all of my documents. He was helpful at ensuring all of the right documents were included by the deadline. I was able to schedule two phone calls with my live expert. I learned so much about the tax implications for all of my life events. When I had questions about the app, he was able to share screen and guide me through the process. We were also able to view the same documents so we could discuss the tax implications for each.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Needs To Integrate with QuickBooks Online I am very pleased with QuickBooks Online as a product, but getting our information from QBO into TurboTax is an extreme headache.
Date published: 2022-04-13
Rated 3 out of 5 by from Too many issues with PC version of TurboTax 2021 Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
Rated 4 out of 5 by from review title It worked. It worked.It worked.It worked.It worked.It worked.It worked.
Date published: 2022-04-13
Rated 5 out of 5 by from Confident in Turbotax filing process Have used for many years. Plan to use for many more.
Date published: 2022-04-13
Rated 5 out of 5 by from I have used TurboTax since 1998 I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by from Greatly disappointed!! I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 6452
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax does a great job, easy to use. TurboTax is pretty intuitive and convenient. I like that you get updates when things change, and there is help readily available.
Date published: 2022-04-13
Rated 5 out of 5 by from Love Turbo Tax easy to navigate the program is great very enjoyable experience
Date published: 2022-04-13
Rated 5 out of 5 by from Working with a live expert on TurboTax I enjoyed working with a live expert on TurboTax. I was able to message the CPA through the app while I gathered all of my documents. He was helpful at ensuring all of the right documents were included by the deadline. I was able to schedule two phone calls with my live expert. I learned so much about the tax implications for all of my life events. When I had questions about the app, he was able to share screen and guide me through the process. We were also able to view the same documents so we could discuss the tax implications for each.
Date published: 2022-04-13
Rated 3 out of 5 by from TurboTax Needs To Integrate with QuickBooks Online I am very pleased with QuickBooks Online as a product, but getting our information from QBO into TurboTax is an extreme headache.
Date published: 2022-04-13
Rated 3 out of 5 by from Too many issues with PC version of TurboTax 2021 Usually do TurboTax online but for 2021 decided to do the PC version (Premier). Honestly, I did not like it. Prefer the online version. PC version had too many issues, errors. I even IRS corrected my tax filling because TT missed key information. Never had that happen before on the online version.
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax Great experience doing my taxes. Have done my own taxes for several years.
Date published: 2022-04-13
Rated 4 out of 5 by from review title It worked. It worked.It worked.It worked.It worked.It worked.It worked.
Date published: 2022-04-13
Rated 5 out of 5 by from Confident in Turbotax filing process Have used for many years. Plan to use for many more.
Date published: 2022-04-13
Rated 5 out of 5 by from I have used TurboTax since 1998 I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by from Greatly disappointed!! I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 6452