TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent SW SW functioned well with intuitive prompts and guidance
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is very good it's nice, I like it! I'll use it next year again.
Date published: 2022-02-28
Rated 2 out of 5 by from MA Beneficiary distribution deduction incorrect For several years running the business return has not handled calculating the beneficiary distribution deduction correctly. This year the federal was handled OK but the MA return was not. I had to manually ente the distribution amount that had to be deducted. In the past I've had to speak with someone to figure out the problem. This year I was able to fix it myself. Why is the same problem happening every year?
Date published: 2022-02-28
Rated 5 out of 5 by from Great Service been using turbo tax online for a few years and each year it seems to get easier and easier.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rocks!!!! My experience with Turbo Tax was quick, easy and accurate! Turbo Tax is the best!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Keeps Taxes Simple I have several types of scenarios with my small business. I would never have received the number of deductions without having Turbo Tax. I love the Tax Audit Defense, because Taxes are not my forte and the thoughts of a tax professional dealing with an IRS issue makes me sleep better at night.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great Great, easy to do once I got it. And got me the most money
Date published: 2022-02-28
Rated 1 out of 5 by from Worst experience in all the years I've used TT This was the longest, drawn out process I've ever experienced with TurboTax. There were so many more items to keep track of and process. At the end I was forced to upgrade to Premier for a K-1 I haven't had since 2005. It has never been an issue before this year. I'll look for other options when filing next year.
Date published: 2022-02-28
Rated 2 out of 5 by from Disappointed Computer kept asking if I wanted deluxe kept hitting no thanks, it charged $39 anyway. Called some lady kept having me change things , now refund is over $100 less and it cant be fixed. She sent me some form i has to waste my time to try to figure iur
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty good this year! Fairly simple experience. Only improvement I would ask for is to be able to upload documents/pdfs/jpegs to turbotax and have it autofill W2's etc
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6401
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent SW SW functioned well with intuitive prompts and guidance
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is very good it's nice, I like it! I'll use it next year again.
Date published: 2022-02-28
Rated 2 out of 5 by from MA Beneficiary distribution deduction incorrect For several years running the business return has not handled calculating the beneficiary distribution deduction correctly. This year the federal was handled OK but the MA return was not. I had to manually ente the distribution amount that had to be deducted. In the past I've had to speak with someone to figure out the problem. This year I was able to fix it myself. Why is the same problem happening every year?
Date published: 2022-02-28
Rated 5 out of 5 by from Great Service been using turbo tax online for a few years and each year it seems to get easier and easier.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Rocks!!!! My experience with Turbo Tax was quick, easy and accurate! Turbo Tax is the best!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Keeps Taxes Simple I have several types of scenarios with my small business. I would never have received the number of deductions without having Turbo Tax. I love the Tax Audit Defense, because Taxes are not my forte and the thoughts of a tax professional dealing with an IRS issue makes me sleep better at night.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great Great, easy to do once I got it. And got me the most money
Date published: 2022-02-28
Rated 1 out of 5 by from Worst experience in all the years I've used TT This was the longest, drawn out process I've ever experienced with TurboTax. There were so many more items to keep track of and process. At the end I was forced to upgrade to Premier for a K-1 I haven't had since 2005. It has never been an issue before this year. I'll look for other options when filing next year.
Date published: 2022-02-28
Rated 2 out of 5 by from Disappointed Computer kept asking if I wanted deluxe kept hitting no thanks, it charged $39 anyway. Called some lady kept having me change things , now refund is over $100 less and it cant be fixed. She sent me some form i has to waste my time to try to figure iur
Date published: 2022-02-28
Rated 4 out of 5 by from Pretty good this year! Fairly simple experience. Only improvement I would ask for is to be able to upload documents/pdfs/jpegs to turbotax and have it autofill W2's etc
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6401