TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from turbo awesome and very helpful. thank you for your service
Date published: 2021-02-28
Rated 4 out of 5 by from As good as it says I filed with the early discount, and that made this about the same in price and convenience as going to a CPA
Date published: 2021-02-28
Rated 3 out of 5 by from Program is very helpful. Bugs can cause big issues The product itself is always very intuitive and I have very few issues. This year, however, the software wouldn't allow me to e-file unless I deleted my state return and started that portion from scratch. This involved obtaining a refund for the initial service (2-3 weeks projected) and paying again. Customer Service over the phone was very helpful and pleasant, but it was a lengthy process.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy simple no hassle I can do it on my own time less expensive I absolutely love TurboTax
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use, Absolutely Awesome! Turbo Tax was easy to use, led you down every type of income and deduction you could have, and was literally as easy as clicking some butons!
Date published: 2021-02-28
Rated 5 out of 5 by from You guys are great, thank you! Nothing but good things, very awesome thank you very much
Date published: 2021-02-28
Rated 3 out of 5 by from Why does TurboTax get more expensive every year? I’ve used TurboTax every year for close to 10 years, I generally appreciate the TurboTax products and intend to continue using them. However, two complaints: 1) My taxes stay pretty much the same but the cost to file has almost tripled. Maybe buy a few less “free free free free” commercials and try to lower the price for an itemized report. 2) I’d like to see the actual tax forms populate as I work through the questions.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy I was so scared to file my taxes for the 1st time as a resident alien in the US - TurboMax is really user friendly and things went really smoothly for me.
Date published: 2021-02-28
Rated 5 out of 5 by from Thanks Turbo Tax I love Turbo Tax, it met my needs. I plan on using them next year.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy Way to do Taxes Worked great, but it didn't notify us of the fee associated with paying from your tax return. That was a surprise at the end.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6401
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo awesome and very helpful. thank you for your service
Date published: 2021-02-28
Rated 4 out of 5 by from As good as it says I filed with the early discount, and that made this about the same in price and convenience as going to a CPA
Date published: 2021-02-28
Rated 3 out of 5 by from Program is very helpful. Bugs can cause big issues The product itself is always very intuitive and I have very few issues. This year, however, the software wouldn't allow me to e-file unless I deleted my state return and started that portion from scratch. This involved obtaining a refund for the initial service (2-3 weeks projected) and paying again. Customer Service over the phone was very helpful and pleasant, but it was a lengthy process.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy simple no hassle I can do it on my own time less expensive I absolutely love TurboTax
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use, Absolutely Awesome! Turbo Tax was easy to use, led you down every type of income and deduction you could have, and was literally as easy as clicking some butons!
Date published: 2021-02-28
Rated 5 out of 5 by from You guys are great, thank you! Nothing but good things, very awesome thank you very much
Date published: 2021-02-28
Rated 3 out of 5 by from Why does TurboTax get more expensive every year? I’ve used TurboTax every year for close to 10 years, I generally appreciate the TurboTax products and intend to continue using them. However, two complaints: 1) My taxes stay pretty much the same but the cost to file has almost tripled. Maybe buy a few less “free free free free” commercials and try to lower the price for an itemized report. 2) I’d like to see the actual tax forms populate as I work through the questions.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy I was so scared to file my taxes for the 1st time as a resident alien in the US - TurboMax is really user friendly and things went really smoothly for me.
Date published: 2021-02-28
Rated 5 out of 5 by from Thanks Turbo Tax I love Turbo Tax, it met my needs. I plan on using them next year.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy Way to do Taxes Worked great, but it didn't notify us of the fee associated with paying from your tax return. That was a surprise at the end.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 6401