TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from EXCELLENT TAX PREP SOFTWARE I have been using Turbo Tax for many years and it always gets the job done right. The interface is easy to use and the software will guide you through to completion. The only thing I would change is the price for state filing should be included with the product at purchase. You could have the product purchased with and without state included e-filing charges. This would eliminate the added step to pay for the state e-filing when transmitting the return.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome! Was a great experience ...Website is user friendly under a stressful time
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to navigate, and easy to get questions answered.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is awesome i had to call a couple times. Each time they were very patient and informative.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Great! I love how easy it makes the filing tax process go.
Date published: 2021-04-07
Rated 2 out of 5 by from if you like to re-enter your data, this is it I have five years of saved TurboTax records on this computer. The program could not recognize the files and I had to re-enter all the data. When I looked for a pin number to file the return Turbotax didn't recognize me and offered me a 20% discount "because I filed elsewhere last year".
Date published: 2021-04-07
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy and user friendly. It saves so much time.
Date published: 2021-04-07
Rated 5 out of 5 by from The Live Chat is worth every penny! They're so helpful, if you tell them your situation they'll tell you what you qualify for or what isn't an actual deduction. Talking to a human (SUPER NICE HUMANS BTW) really makes this process easy. I'll pay extra every year from now on. Definitely worth the money.
Date published: 2021-04-07
Rated 5 out of 5 by from Great product and awesome support. Had an error on my 1040, 1099-R. Told me what was wrong. Also, had step by step instructions made so easy correct and update. Thanks you Turbo tax !!!!!
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience It took me hours, and multiple calls to figure out an issue TurboTax had in the software for charitable contributions form 1040. Will not use TurboTax again.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 640
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from EXCELLENT TAX PREP SOFTWARE I have been using Turbo Tax for many years and it always gets the job done right. The interface is easy to use and the software will guide you through to completion. The only thing I would change is the price for state filing should be included with the product at purchase. You could have the product purchased with and without state included e-filing charges. This would eliminate the added step to pay for the state e-filing when transmitting the return.
Date published: 2021-04-07
Rated 5 out of 5 by from Awesome! Was a great experience ...Website is user friendly under a stressful time
Date published: 2021-04-07
Rated 5 out of 5 by from Very Helpful Easy to navigate, and easy to get questions answered.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is awesome i had to call a couple times. Each time they were very patient and informative.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Great! I love how easy it makes the filing tax process go.
Date published: 2021-04-07
Rated 2 out of 5 by from if you like to re-enter your data, this is it I have five years of saved TurboTax records on this computer. The program could not recognize the files and I had to re-enter all the data. When I looked for a pin number to file the return Turbotax didn't recognize me and offered me a 20% discount "because I filed elsewhere last year".
Date published: 2021-04-07
Rated 5 out of 5 by from I love TurboTax TurboTax is very easy and user friendly. It saves so much time.
Date published: 2021-04-07
Rated 5 out of 5 by from The Live Chat is worth every penny! They're so helpful, if you tell them your situation they'll tell you what you qualify for or what isn't an actual deduction. Talking to a human (SUPER NICE HUMANS BTW) really makes this process easy. I'll pay extra every year from now on. Definitely worth the money.
Date published: 2021-04-07
Rated 5 out of 5 by from Great product and awesome support. Had an error on my 1040, 1099-R. Told me what was wrong. Also, had step by step instructions made so easy correct and update. Thanks you Turbo tax !!!!!
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience It took me hours, and multiple calls to figure out an issue TurboTax had in the software for charitable contributions form 1040. Will not use TurboTax again.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 640