TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Live Full Service
Rated 5 out of 5 by
MzKaren from
Turbo Tax is awesome
Turbo Tax Live Expert was fantastic and helped me so much. He was knowledgeable and very nice manner
Date published: 2022-04-14
Rated 5 out of 5 by
Missyb42 from
TurboTax is excellent!
It was very fast once I figured it out, I love that you can stop and come back and pick up where you left off
Date published: 2022-04-14
Rated 5 out of 5 by
Lizzy Wildwood from
Live Chat was great help!!!!
Wonderful customer service My Live chat agent was so helpful!!!!!!!! She was so patient
Date published: 2022-04-14
Rated 4 out of 5 by
Alirio from
Sometimes complicated, little ability to navigate
Have been using TurboTax Premier for many years. Some topics related to rental property are very complicated to navigate. Navigation is very rigid and it is impossible to step out of a topic with one or very few clicks.
Date published: 2022-04-14
Rated 5 out of 5 by
ITTF from
TurboTax is very helpful in filling out my taxes
I have been using TurboTax for around 25 yrs. It is my go to solution for taxes every year.
Date published: 2022-04-14
Rated 4 out of 5 by
bolby from
good support
Software is good although I found H+R block a bit easier. Good quick online support from Jaquanda, although I can't e-file as IRS has NOT done my 2020 return yet, apparently no work-around on filing end. (tried filed AGI, $0 etc.)
Date published: 2022-04-14
Rated 5 out of 5 by
Ret Mud Man from
Turbo Tax
I have used Turbo Tax for about 10 years now and have had great results every year. Will probably continue using and recommend to anyone.
Date published: 2022-04-14
Rated 5 out of 5 by
old retired guy 5372 from
TurboTax worked very good/well
During the review process it showed some errors in areas I didn't have any activity. I was able to resolve the issues, but I didn't think they should have occurred in the first place.
Date published: 2022-04-14
Rated 5 out of 5 by
5917overboard from
Thank very good
Easy great thank you so very much I will recommend to my family
Date published: 2022-04-14
Rated 4 out of 5 by
AFCINC from
It gets the job done but not without some hassles
I have always found the navigation if you want to access sections 'out of order', especially when you need to go back & correct or change something, to be quite cumbersome & frustrating.
All TurboTax® Offerings Reviews - Page 6289
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MzKaren from
Turbo Tax is awesome
Turbo Tax Live Expert was fantastic and helped me so much. He was knowledgeable and very nice manner
Date published: 2022-04-14
Rated 5 out of 5 by
Missyb42 from
TurboTax is excellent!
It was very fast once I figured it out, I love that you can stop and come back and pick up where you left off
Date published: 2022-04-14
Rated 5 out of 5 by
Lizzy Wildwood from
Live Chat was great help!!!!
Wonderful customer service My Live chat agent was so helpful!!!!!!!! She was so patient
Date published: 2022-04-14
Rated 4 out of 5 by
Alirio from
Sometimes complicated, little ability to navigate
Have been using TurboTax Premier for many years. Some topics related to rental property are very complicated to navigate. Navigation is very rigid and it is impossible to step out of a topic with one or very few clicks.
Date published: 2022-04-14
Rated 5 out of 5 by
ITTF from
TurboTax is very helpful in filling out my taxes
I have been using TurboTax for around 25 yrs. It is my go to solution for taxes every year.
Date published: 2022-04-14
Rated 4 out of 5 by
bolby from
good support
Software is good although I found H+R block a bit easier. Good quick online support from Jaquanda, although I can't e-file as IRS has NOT done my 2020 return yet, apparently no work-around on filing end. (tried filed AGI, $0 etc.)
Date published: 2022-04-14
Rated 5 out of 5 by
Ret Mud Man from
Turbo Tax
I have used Turbo Tax for about 10 years now and have had great results every year. Will probably continue using and recommend to anyone.
Date published: 2022-04-14
Rated 5 out of 5 by
old retired guy 5372 from
TurboTax worked very good/well
During the review process it showed some errors in areas I didn't have any activity. I was able to resolve the issues, but I didn't think they should have occurred in the first place.
Date published: 2022-04-14
Rated 5 out of 5 by
5917overboard from
Thank very good
Easy great thank you so very much I will recommend to my family
Date published: 2022-04-14
Rated 4 out of 5 by
AFCINC from
It gets the job done but not without some hassles
I have always found the navigation if you want to access sections 'out of order', especially when you need to go back & correct or change something, to be quite cumbersome & frustrating.
All TurboTax® Offerings Reviews - Page 6289
Date published: 2022-04-14