TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax Live Expert was fantastic and helped me so much. He was knowledgeable and very nice manner
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent! It was very fast once I figured it out, I love that you can stop and come back and pick up where you left off
Date published: 2022-04-14
Rated 5 out of 5 by from Live Chat was great help!!!! Wonderful customer service My Live chat agent was so helpful!!!!!!!! She was so patient
Date published: 2022-04-14
Rated 4 out of 5 by from Sometimes complicated, little ability to navigate Have been using TurboTax Premier for many years. Some topics related to rental property are very complicated to navigate. Navigation is very rigid and it is impossible to step out of a topic with one or very few clicks.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is very helpful in filling out my taxes I have been using TurboTax for around 25 yrs. It is my go to solution for taxes every year.
Date published: 2022-04-14
Rated 4 out of 5 by from good support Software is good although I found H+R block a bit easier. Good quick online support from Jaquanda, although I can't e-file as IRS has NOT done my 2020 return yet, apparently no work-around on filing end. (tried filed AGI, $0 etc.)
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for about 10 years now and have had great results every year. Will probably continue using and recommend to anyone.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax worked very good/well During the review process it showed some errors in areas I didn't have any activity. I was able to resolve the issues, but I didn't think they should have occurred in the first place.
Date published: 2022-04-14
Rated 5 out of 5 by from Thank very good Easy great thank you so very much I will recommend to my family
Date published: 2022-04-14
Rated 4 out of 5 by from It gets the job done but not without some hassles I have always found the navigation if you want to access sections 'out of order', especially when you need to go back & correct or change something, to be quite cumbersome & frustrating.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 6289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Turbo Tax is awesome Turbo Tax Live Expert was fantastic and helped me so much. He was knowledgeable and very nice manner
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is excellent! It was very fast once I figured it out, I love that you can stop and come back and pick up where you left off
Date published: 2022-04-14
Rated 5 out of 5 by from Live Chat was great help!!!! Wonderful customer service My Live chat agent was so helpful!!!!!!!! She was so patient
Date published: 2022-04-14
Rated 4 out of 5 by from Sometimes complicated, little ability to navigate Have been using TurboTax Premier for many years. Some topics related to rental property are very complicated to navigate. Navigation is very rigid and it is impossible to step out of a topic with one or very few clicks.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is very helpful in filling out my taxes I have been using TurboTax for around 25 yrs. It is my go to solution for taxes every year.
Date published: 2022-04-14
Rated 4 out of 5 by from good support Software is good although I found H+R block a bit easier. Good quick online support from Jaquanda, although I can't e-file as IRS has NOT done my 2020 return yet, apparently no work-around on filing end. (tried filed AGI, $0 etc.)
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax for about 10 years now and have had great results every year. Will probably continue using and recommend to anyone.
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax worked very good/well During the review process it showed some errors in areas I didn't have any activity. I was able to resolve the issues, but I didn't think they should have occurred in the first place.
Date published: 2022-04-14
Rated 5 out of 5 by from Thank very good Easy great thank you so very much I will recommend to my family
Date published: 2022-04-14
Rated 4 out of 5 by from It gets the job done but not without some hassles I have always found the navigation if you want to access sections 'out of order', especially when you need to go back & correct or change something, to be quite cumbersome & frustrating.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 6289