TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use - but crashes this year! Again great software to use going through Easy Step questions for all applicable sections, then opening a specific form when questions. This year I had several software crashes (running Mac Mojave 10.14.6) when doing simply entry tasks. Also not thrilled that per several messages I MUST upgrade to ios Catalina to use TT for next year (2021)
Date published: 2021-03-26
Rated 5 out of 5 by from awesome easy as pie. peice of cake. like riding a bicycle.
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome!!!! Simple and easy to follow, loved it! I recommend this for everyone reading this right now.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome!! Easy as one-two-three! Try it, you will be amazed!!
Date published: 2021-03-26
Rated 4 out of 5 by from Solid Despite up charging you on deductions blocking you from increasing your refund to decreasing what you would owe. A solid work up with key features that are accurate. I guess pick your poisons' is the game. (First Time Filer)
Date published: 2021-03-26
Rated 5 out of 5 by from Best Tax Service There Is! 6th year I believe using Turbo Tax and I've never had a problem. Always accurate and my return is never delayed. Thanks!
Date published: 2021-03-26
Rated 3 out of 5 by from Difficult Paid no taxes in Florida Tx Return in Florida never required before Now you want me to send un a tax form which I do not have
Date published: 2021-03-26
Rated 3 out of 5 by from Nickle and Dime Honestly, I understand it's paying for convenience, but the fact that I paid $50 for state, $90 for Premier, and then I had to pay $40 to use my Federal refund as a means to pay for said above services, I'll probably consider another tax solution for 2021.
Date published: 2021-03-26
Rated 3 out of 5 by from its better than h&r i like turbo tax because they actually got us a refund and h&r never could. only 2 things i talk like is the "tax professional" i talked to wasn't very professional or knowledgeable. also i don't like that they charge for every little freaking thing. i already have to pay more for being self employed which is wrong so i think filing state should be free. also wish they wouldn't charge for using your return to pay them.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax ! Turbo Tax is user friendly and quick easy to do. One web site can get both federal and state done
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use - but crashes this year! Again great software to use going through Easy Step questions for all applicable sections, then opening a specific form when questions. This year I had several software crashes (running Mac Mojave 10.14.6) when doing simply entry tasks. Also not thrilled that per several messages I MUST upgrade to ios Catalina to use TT for next year (2021)
Date published: 2021-03-26
Rated 5 out of 5 by from awesome easy as pie. peice of cake. like riding a bicycle.
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome!!!! Simple and easy to follow, loved it! I recommend this for everyone reading this right now.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome!! Easy as one-two-three! Try it, you will be amazed!!
Date published: 2021-03-26
Rated 4 out of 5 by from Solid Despite up charging you on deductions blocking you from increasing your refund to decreasing what you would owe. A solid work up with key features that are accurate. I guess pick your poisons' is the game. (First Time Filer)
Date published: 2021-03-26
Rated 5 out of 5 by from Best Tax Service There Is! 6th year I believe using Turbo Tax and I've never had a problem. Always accurate and my return is never delayed. Thanks!
Date published: 2021-03-26
Rated 3 out of 5 by from Difficult Paid no taxes in Florida Tx Return in Florida never required before Now you want me to send un a tax form which I do not have
Date published: 2021-03-26
Rated 3 out of 5 by from Nickle and Dime Honestly, I understand it's paying for convenience, but the fact that I paid $50 for state, $90 for Premier, and then I had to pay $40 to use my Federal refund as a means to pay for said above services, I'll probably consider another tax solution for 2021.
Date published: 2021-03-26
Rated 3 out of 5 by from its better than h&r i like turbo tax because they actually got us a refund and h&r never could. only 2 things i talk like is the "tax professional" i talked to wasn't very professional or knowledgeable. also i don't like that they charge for every little freaking thing. i already have to pay more for being self employed which is wrong so i think filing state should be free. also wish they wouldn't charge for using your return to pay them.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax ! Turbo Tax is user friendly and quick easy to do. One web site can get both federal and state done
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 6262