TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So easy to do it! I love turbotax it was super easy to do it! turbo tax walks through all the steps
Date published: 2022-04-16
Rated 1 out of 5 by from They say its free I had $159 in fees I use to love Turbo tax but they charged me over a $150 in fees because I went to school and didnt qualify for a grant or something and they had to check to make sure I did or didnt. Its quite frustrating because I coudlnt opt out.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Turbo tax makes it easy for people that don't know much about taxes
Date published: 2022-04-16
Rated 1 out of 5 by from It gets worse every year With the amount of money that Intuit spends on lobbying to make our tax system more complicated, you would thing that they would be able to spend more money on making their application better. A few years ago, I almost enjoyed doing taxes with Turbotax, but the last couple of years it's been infuriating. I don't think I'll be using them again going forward.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesomely rocks It’s easy to understand and the tools are far more advanced and simple all the same
Date published: 2022-04-16
Rated 5 out of 5 by from Tubo Tax is great, been using it for years Very easy to follow, lots of additional information
Date published: 2022-04-16
Rated 3 out of 5 by from Needs Improving Have used TurboTax for several years, and this is the most bugged version I've encountered. Software grabbed wrong information for NC529 payment, therefore had to manually alter several form fields. Also, some of the questions asked were confusing and seemed out of order compared to previous year's software. Left us heavily considering using different tax software in the future.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is helpful and easy to complete Turbo tax explains the how and why of everything so it is easier to understand and so you can complete your taxes gastoer
Date published: 2022-04-16
Rated 4 out of 5 by from Easy as pie Turbo tax was easy to use. The only thing I didn't find was how to add another form for deduction of home office space.
Date published: 2022-04-16
Rated 1 out of 5 by from Miscalculated my path to highest return Turbo tax explained they would compare married filing jointly and separately, but when the return was done, it was still showing jointly, even with the Ohio marriage penalty. I switched it to separately, and my refunds went up $500. But it won't file both of us separately. I would need to spend another $200 even though it's already collected both of our info. This cost me more time and more money than going to an actual tax professional, who gets us a bigger refund. I will not be back.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 6234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy to do it! I love turbotax it was super easy to do it! turbo tax walks through all the steps
Date published: 2022-04-16
Rated 1 out of 5 by from They say its free I had $159 in fees I use to love Turbo tax but they charged me over a $150 in fees because I went to school and didnt qualify for a grant or something and they had to check to make sure I did or didnt. Its quite frustrating because I coudlnt opt out.
Date published: 2022-04-16
Rated 5 out of 5 by from Easy Turbo tax makes it easy for people that don't know much about taxes
Date published: 2022-04-16
Rated 1 out of 5 by from It gets worse every year With the amount of money that Intuit spends on lobbying to make our tax system more complicated, you would thing that they would be able to spend more money on making their application better. A few years ago, I almost enjoyed doing taxes with Turbotax, but the last couple of years it's been infuriating. I don't think I'll be using them again going forward.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is awesomely rocks It’s easy to understand and the tools are far more advanced and simple all the same
Date published: 2022-04-16
Rated 5 out of 5 by from Tubo Tax is great, been using it for years Very easy to follow, lots of additional information
Date published: 2022-04-16
Rated 3 out of 5 by from Needs Improving Have used TurboTax for several years, and this is the most bugged version I've encountered. Software grabbed wrong information for NC529 payment, therefore had to manually alter several form fields. Also, some of the questions asked were confusing and seemed out of order compared to previous year's software. Left us heavily considering using different tax software in the future.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo tax is helpful and easy to complete Turbo tax explains the how and why of everything so it is easier to understand and so you can complete your taxes gastoer
Date published: 2022-04-16
Rated 4 out of 5 by from Easy as pie Turbo tax was easy to use. The only thing I didn't find was how to add another form for deduction of home office space.
Date published: 2022-04-16
Rated 1 out of 5 by from Miscalculated my path to highest return Turbo tax explained they would compare married filing jointly and separately, but when the return was done, it was still showing jointly, even with the Ohio marriage penalty. I switched it to separately, and my refunds went up $500. But it won't file both of us separately. I would need to spend another $200 even though it's already collected both of our info. This cost me more time and more money than going to an actual tax professional, who gets us a bigger refund. I will not be back.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 6234