TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 1 out of 5 by
Jomo152 from
Gave me no option to file for free had to pay $200
Was very upset when I got to the end of my return to find out I had to pay $200 when it gave me no option to file for free like previous years. Very upset I feel robbed for $200 and I would have paid to do it in person at that rate. Probably never fuming through turbo tax again.
Date published: 2022-02-27
Rated 2 out of 5 by
jerry1500000000 from
problems importing financial data
Could not import my financial data from the financial institution I have used for the previous 12 years with Turbotax! 4 or your agents, a supervisor, and the tier 2 team could not/ would not fix the problem. I will have to think really hard if I am going to use your service next year.
Date published: 2022-02-27
Rated 5 out of 5 by
Big_Worm from
Full Service
This is my first time doing a full service on Turbo Tax since filling back in 2017. I had a great experience with Edmund with over 30 years of helping people file. Being a new business owner of a notary, he helped me with putting everything together.
Date published: 2022-02-27
Rated 4 out of 5 by
Tax71 from
Easy to Use
Everything was smooth except for having to wait for one of the state tax forms to be added. Otherwise, as this was my first time using the online version, it was very easy to use.
Date published: 2022-02-27
Rated 5 out of 5 by
MS000 from
Very easy to file and helpful
It is very easy to file tax and accurate. Live chatting during filing Tax is very helpful. They assisted 24/7 when I have some trouble or question.
Date published: 2022-02-27
Rated 5 out of 5 by
DZ Dell from
Easy Process
2nd Year using Turbo Tax with no probems. Loving it!
Date published: 2022-02-27
Rated 5 out of 5 by
HAPPYTOBE2022 from
TURBO TAX is amazing
So easy to follow and understand. Have had great luck w/ speaking w/ a company rep - LAWANDA - SO professional, patient, knowledgeable.
Date published: 2022-02-27
Rated 5 out of 5 by
Jim Grand Daddy from
Turbo Tax is Great
I was helped by one of your Tax Experts. She was very patient and professional.
Date published: 2022-02-27
Rated 5 out of 5 by
MariaX12 from
Perfect
I have used it for many years. Only way to go. I love it
Date published: 2022-02-27
Rated 5 out of 5 by
Deloris30 from
It's protective
It's awesome protective you can't get in without a code
All TurboTax® Offerings Reviews - Page 6229
Date published: 2022-02-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
Jomo152 from
Gave me no option to file for free had to pay $200
Was very upset when I got to the end of my return to find out I had to pay $200 when it gave me no option to file for free like previous years. Very upset I feel robbed for $200 and I would have paid to do it in person at that rate. Probably never fuming through turbo tax again.
Date published: 2022-02-27
Rated 2 out of 5 by
jerry1500000000 from
problems importing financial data
Could not import my financial data from the financial institution I have used for the previous 12 years with Turbotax! 4 or your agents, a supervisor, and the tier 2 team could not/ would not fix the problem. I will have to think really hard if I am going to use your service next year.
Date published: 2022-02-27
Rated 5 out of 5 by
Big_Worm from
Full Service
This is my first time doing a full service on Turbo Tax since filling back in 2017. I had a great experience with Edmund with over 30 years of helping people file. Being a new business owner of a notary, he helped me with putting everything together.
Date published: 2022-02-27
Rated 4 out of 5 by
Tax71 from
Easy to Use
Everything was smooth except for having to wait for one of the state tax forms to be added. Otherwise, as this was my first time using the online version, it was very easy to use.
Date published: 2022-02-27
Rated 5 out of 5 by
MS000 from
Very easy to file and helpful
It is very easy to file tax and accurate. Live chatting during filing Tax is very helpful. They assisted 24/7 when I have some trouble or question.
Date published: 2022-02-27
Rated 5 out of 5 by
DZ Dell from
Easy Process
2nd Year using Turbo Tax with no probems. Loving it!
Date published: 2022-02-27
Rated 5 out of 5 by
HAPPYTOBE2022 from
TURBO TAX is amazing
So easy to follow and understand. Have had great luck w/ speaking w/ a company rep - LAWANDA - SO professional, patient, knowledgeable.
Date published: 2022-02-27
Rated 5 out of 5 by
Jim Grand Daddy from
Turbo Tax is Great
I was helped by one of your Tax Experts. She was very patient and professional.
Date published: 2022-02-27
Rated 5 out of 5 by
MariaX12 from
Perfect
I have used it for many years. Only way to go. I love it
Date published: 2022-02-27
Rated 5 out of 5 by
Deloris30 from
It's protective
It's awesome protective you can't get in without a code
All TurboTax® Offerings Reviews - Page 6229
Date published: 2022-02-27