TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Gave me no option to file for free had to pay $200 Was very upset when I got to the end of my return to find out I had to pay $200 when it gave me no option to file for free like previous years. Very upset I feel robbed for $200 and I would have paid to do it in person at that rate. Probably never fuming through turbo tax again.
Date published: 2022-02-27
Rated 2 out of 5 by from problems importing financial data Could not import my financial data from the financial institution I have used for the previous 12 years with Turbotax! 4 or your agents, a supervisor, and the tier 2 team could not/ would not fix the problem. I will have to think really hard if I am going to use your service next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Full Service This is my first time doing a full service on Turbo Tax since filling back in 2017. I had a great experience with Edmund with over 30 years of helping people file. Being a new business owner of a notary, he helped me with putting everything together.
Date published: 2022-02-27
Rated 4 out of 5 by from Easy to Use Everything was smooth except for having to wait for one of the state tax forms to be added. Otherwise, as this was my first time using the online version, it was very easy to use.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to file and helpful It is very easy to file tax and accurate. Live chatting during filing Tax is very helpful. They assisted 24/7 when I have some trouble or question.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy Process 2nd Year using Turbo Tax with no probems. Loving it!
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX is amazing So easy to follow and understand. Have had great luck w/ speaking w/ a company rep - LAWANDA - SO professional, patient, knowledgeable.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Great I was helped by one of your Tax Experts. She was very patient and professional.
Date published: 2022-02-27
Rated 5 out of 5 by from Perfect I have used it for many years. Only way to go. I love it
Date published: 2022-02-27
Rated 5 out of 5 by from It's protective It's awesome protective you can't get in without a code
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Gave me no option to file for free had to pay $200 Was very upset when I got to the end of my return to find out I had to pay $200 when it gave me no option to file for free like previous years. Very upset I feel robbed for $200 and I would have paid to do it in person at that rate. Probably never fuming through turbo tax again.
Date published: 2022-02-27
Rated 2 out of 5 by from problems importing financial data Could not import my financial data from the financial institution I have used for the previous 12 years with Turbotax! 4 or your agents, a supervisor, and the tier 2 team could not/ would not fix the problem. I will have to think really hard if I am going to use your service next year.
Date published: 2022-02-27
Rated 5 out of 5 by from Full Service This is my first time doing a full service on Turbo Tax since filling back in 2017. I had a great experience with Edmund with over 30 years of helping people file. Being a new business owner of a notary, he helped me with putting everything together.
Date published: 2022-02-27
Rated 4 out of 5 by from Easy to Use Everything was smooth except for having to wait for one of the state tax forms to be added. Otherwise, as this was my first time using the online version, it was very easy to use.
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to file and helpful It is very easy to file tax and accurate. Live chatting during filing Tax is very helpful. They assisted 24/7 when I have some trouble or question.
Date published: 2022-02-27
Rated 5 out of 5 by from Easy Process 2nd Year using Turbo Tax with no probems. Loving it!
Date published: 2022-02-27
Rated 5 out of 5 by from TURBO TAX is amazing So easy to follow and understand. Have had great luck w/ speaking w/ a company rep - LAWANDA - SO professional, patient, knowledgeable.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo Tax is Great I was helped by one of your Tax Experts. She was very patient and professional.
Date published: 2022-02-27
Rated 5 out of 5 by from Perfect I have used it for many years. Only way to go. I love it
Date published: 2022-02-27
Rated 5 out of 5 by from It's protective It's awesome protective you can't get in without a code
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6229