TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from User friendly and easy filing TurboTax makes filing so simple. If you need more information about a question, there is additional information to define terms and state the "why" behind the question. The program really simplifies and streamlines to see if you need a standard/basic return or if you can benefit from itemizing. I also like that I am more informed about how to file my taxes and if in need an expert, TurboTax has an option to provide that assistance.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbotax! quick & easy! would definitely file with turbotax again!
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to complete! Could not ask for an easier way to file your taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is easy I have filled using TurboTax for years. Very easy to use and fast.
Date published: 2022-02-27
Rated 3 out of 5 by from It works Makes it easier to do the taxes except that it isnt always clear as to what needs to be fixed when saying something is wrong. The older versions used to walk you through everything, now you have to hit "START" to do them...takes a little longer but you also don't have to do anything that isn't applicable. Use it every year out of convenience - they retain all the info so it's easy to access and pull up year to year.
Date published: 2022-02-27
Rated 5 out of 5 by from Fair Good ,had no problem with anything, Everything went well, Thank you
Date published: 2022-02-27
Rated 5 out of 5 by from Another great experience! It's been at least 10 years of filing with TT, and they hit it out of the park 99% of the time. It's especially helpful that they can save pertinent info year-to-year, can download data from financial sources, and can question details for as much accuracy as possible.
Date published: 2022-02-27
Rated 3 out of 5 by from good this year we were not expecting to pay so much to get them done but the main thing that they are done.
Date published: 2022-02-27
Rated 1 out of 5 by from Very poor customer service The customer service phone line and the link to file requests, refunds, and complaints are very poorly managed. I wasted my time and didn't get much help from a live person who answered the calls for customer service line. And once you purchase an online package, you're pretty much stuck and are signed up to hidden contract, which doesn't allow you to get a refund for unused service, products, and tools.
Date published: 2022-02-27
Rated 5 out of 5 by from Such Ease This is maybe my 5th time filing with TurboTax. What ease it was. I feel confident that I got the max refund.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly and easy filing TurboTax makes filing so simple. If you need more information about a question, there is additional information to define terms and state the "why" behind the question. The program really simplifies and streamlines to see if you need a standard/basic return or if you can benefit from itemizing. I also like that I am more informed about how to file my taxes and if in need an expert, TurboTax has an option to provide that assistance.
Date published: 2022-02-27
Rated 5 out of 5 by from love turbotax! quick & easy! would definitely file with turbotax again!
Date published: 2022-02-27
Rated 5 out of 5 by from Very easy to complete! Could not ask for an easier way to file your taxes.
Date published: 2022-02-27
Rated 5 out of 5 by from Turbo tax is easy I have filled using TurboTax for years. Very easy to use and fast.
Date published: 2022-02-27
Rated 3 out of 5 by from It works Makes it easier to do the taxes except that it isnt always clear as to what needs to be fixed when saying something is wrong. The older versions used to walk you through everything, now you have to hit "START" to do them...takes a little longer but you also don't have to do anything that isn't applicable. Use it every year out of convenience - they retain all the info so it's easy to access and pull up year to year.
Date published: 2022-02-27
Rated 5 out of 5 by from Fair Good ,had no problem with anything, Everything went well, Thank you
Date published: 2022-02-27
Rated 5 out of 5 by from Another great experience! It's been at least 10 years of filing with TT, and they hit it out of the park 99% of the time. It's especially helpful that they can save pertinent info year-to-year, can download data from financial sources, and can question details for as much accuracy as possible.
Date published: 2022-02-27
Rated 3 out of 5 by from good this year we were not expecting to pay so much to get them done but the main thing that they are done.
Date published: 2022-02-27
Rated 1 out of 5 by from Very poor customer service The customer service phone line and the link to file requests, refunds, and complaints are very poorly managed. I wasted my time and didn't get much help from a live person who answered the calls for customer service line. And once you purchase an online package, you're pretty much stuck and are signed up to hidden contract, which doesn't allow you to get a refund for unused service, products, and tools.
Date published: 2022-02-27
Rated 5 out of 5 by from Such Ease This is maybe my 5th time filing with TurboTax. What ease it was. I feel confident that I got the max refund.
Date published: 2022-02-27
All TurboTax® Offerings Reviews - Page 6229