TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Tier 1 I always have a great when filing with Turbo Tax . I recommend them to all my friends and family.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is awesome and easy to file! Had to use the free filing because I cant download another paid deluxe software onto the same laptop! My daughter used my laptop for her filing, I couldn't do mine in the same laptop. Wasted money on a deluxe program, Frustrating!
Date published: 2021-04-06
Rated 5 out of 5 by from Amazing Using turbo tax was super simple to use. The helpful information made it easy to understand the questions that were asked.
Date published: 2021-04-06
Rated 5 out of 5 by from AWESOME! THIS PROGRAM IS ECONOMICAL, EASY AND PAIN-FREE. IT EASED THE NERVES OF FILING OUR BUSINESS TAXES.
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo Tax makes it easy Turbo tax is pretty easy but I wish they would simplfy the back door roth conversion. Without goolging the correct way to do it you would get double taxed by the software.
Date published: 2021-04-06
Rated 4 out of 5 by from Is preety easy to do the short form Gave it a 4 due to having to start over to edit 1 mistake
Date published: 2021-04-06
Rated 5 out of 5 by from awesome helpful for first learners. for people with no knowledge of filing tax return, it is a good tool.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax makes it so EASY! I did not speak with any agents. But I really find using Turbo Tax a breeze. They make it so easy to use.Using friendly gestures along the way. It's (almost) a pleasure to do taxes. I use it every year. Everyone should try it.They make it easy for computer illiterate people like me.
Date published: 2021-04-06
Rated 5 out of 5 by from i<3turbotax TT does exactly what it is supposed to do. Makes doing taxes relatively easy. It is more economical than having someone else do them. Most questions are answered within the program. I am pleased.
Date published: 2021-04-06
Rated 3 out of 5 by from Relatively user-friendly, but prices keep going up I've used TurboTax for 20 years, and it's been easy to use. A couple things are bothersome though. One, for all those years earlier in my career that I was eligible for free TurboTax because of my low AGI, TurboTax still charged me. The other thing is that this year the site has been really glitchy. For example, it kept stalling me in different areas, but it said I needed to upgrade to the live customer service option if I wanted to find out exactly why. Then at the end, it wouldn't let me e-file, but, again, it wouldn't give me the reason why. Having already purchased the $120 package to file my fed return and another $50 to file my state return, TurboTax wanted me to pay an additional $80 just to be able to chat with customer service. Really?
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 6191
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tier 1 I always have a great when filing with Turbo Tax . I recommend them to all my friends and family.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax is awesome and easy to file! Had to use the free filing because I cant download another paid deluxe software onto the same laptop! My daughter used my laptop for her filing, I couldn't do mine in the same laptop. Wasted money on a deluxe program, Frustrating!
Date published: 2021-04-06
Rated 5 out of 5 by from Amazing Using turbo tax was super simple to use. The helpful information made it easy to understand the questions that were asked.
Date published: 2021-04-06
Rated 5 out of 5 by from AWESOME! THIS PROGRAM IS ECONOMICAL, EASY AND PAIN-FREE. IT EASED THE NERVES OF FILING OUR BUSINESS TAXES.
Date published: 2021-04-06
Rated 4 out of 5 by from Turbo Tax makes it easy Turbo tax is pretty easy but I wish they would simplfy the back door roth conversion. Without goolging the correct way to do it you would get double taxed by the software.
Date published: 2021-04-06
Rated 4 out of 5 by from Is preety easy to do the short form Gave it a 4 due to having to start over to edit 1 mistake
Date published: 2021-04-06
Rated 5 out of 5 by from awesome helpful for first learners. for people with no knowledge of filing tax return, it is a good tool.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax makes it so EASY! I did not speak with any agents. But I really find using Turbo Tax a breeze. They make it so easy to use.Using friendly gestures along the way. It's (almost) a pleasure to do taxes. I use it every year. Everyone should try it.They make it easy for computer illiterate people like me.
Date published: 2021-04-06
Rated 5 out of 5 by from i<3turbotax TT does exactly what it is supposed to do. Makes doing taxes relatively easy. It is more economical than having someone else do them. Most questions are answered within the program. I am pleased.
Date published: 2021-04-06
Rated 3 out of 5 by from Relatively user-friendly, but prices keep going up I've used TurboTax for 20 years, and it's been easy to use. A couple things are bothersome though. One, for all those years earlier in my career that I was eligible for free TurboTax because of my low AGI, TurboTax still charged me. The other thing is that this year the site has been really glitchy. For example, it kept stalling me in different areas, but it said I needed to upgrade to the live customer service option if I wanted to find out exactly why. Then at the end, it wouldn't let me e-file, but, again, it wouldn't give me the reason why. Having already purchased the $120 package to file my fed return and another $50 to file my state return, TurboTax wanted me to pay an additional $80 just to be able to chat with customer service. Really?
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 6191