TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome product! Support staff is very knowledgeable and friendly. Highly recommend.
Date published: 2022-07-26
Rated 5 out of 5 by from Love the hand it over feature We had complicated tax year and the hand it over a future made it very simple and took so much stress off of me and my family would highly recommend!
Date published: 2022-07-26
Rated 1 out of 5 by from cluster getting taxes filed, buggy as hell!! Super buggy, the IRS kept rejecting my returns because of turbo tax bugs.
Date published: 2022-07-26
Rated 3 out of 5 by from TurboTax 2021 Not so great This is the first year I have had issues with turbo tax. My wife and I have only lived and earned money in Texas. It tells me I do not have to complete state tax. YET it keeps telling me I need to complete Illinois form. Worst is, even when I tried to delete the Illinois state tax forms.dozens of times - it does not delete the forms and keeps wanting me to file Illinois state tax. In frustration I put zeros and submit federal and said do not file state. There ABSOLUTELY NO way to easily report a turbo tax software defect. I felt so frustrated after using turbo tax over 10 years I feel like I need to use another brand. They have worst support for their software defect -
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax is Awesome TURBO TAX was easy to follow and informed me of any errors within my tax returns. I did not communicate with an advisor; however when asked about signing out of turbo tax, I was given helpful information
Date published: 2022-07-26
Rated 5 out of 5 by from I love Turbo Tax I've been using Turbo Tax for over a decade now and I can't see myself ever filing my taxes any other way.
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax is very helpful TT Live was able to assist us with our taxes - and take care of all the questions that we had.
Date published: 2022-07-26
Rated 5 out of 5 by from my review was some what easy once i figured out how to get a copy of my last years taxes
Date published: 2022-07-25
Rated 4 out of 5 by from good product easy to follow and confident calculations.and clear printing of text and numbers
Date published: 2022-07-25
Rated 5 out of 5 by from WE GOT IT DONE A bit of a rough ride dealing with TurboTax tax preparers handoffs necessary due to my special situations: exiting California, being on the road searching for and eventually renting a new home in Texas, after visiting and considering NV, TX, NC and FL.
Date published: 2022-07-25
All TurboTax® Offerings Reviews - Page 6040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome product! Support staff is very knowledgeable and friendly. Highly recommend.
Date published: 2022-07-26
Rated 5 out of 5 by from Love the hand it over feature We had complicated tax year and the hand it over a future made it very simple and took so much stress off of me and my family would highly recommend!
Date published: 2022-07-26
Rated 1 out of 5 by from cluster getting taxes filed, buggy as hell!! Super buggy, the IRS kept rejecting my returns because of turbo tax bugs.
Date published: 2022-07-26
Rated 3 out of 5 by from TurboTax 2021 Not so great This is the first year I have had issues with turbo tax. My wife and I have only lived and earned money in Texas. It tells me I do not have to complete state tax. YET it keeps telling me I need to complete Illinois form. Worst is, even when I tried to delete the Illinois state tax forms.dozens of times - it does not delete the forms and keeps wanting me to file Illinois state tax. In frustration I put zeros and submit federal and said do not file state. There ABSOLUTELY NO way to easily report a turbo tax software defect. I felt so frustrated after using turbo tax over 10 years I feel like I need to use another brand. They have worst support for their software defect -
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax is Awesome TURBO TAX was easy to follow and informed me of any errors within my tax returns. I did not communicate with an advisor; however when asked about signing out of turbo tax, I was given helpful information
Date published: 2022-07-26
Rated 5 out of 5 by from I love Turbo Tax I've been using Turbo Tax for over a decade now and I can't see myself ever filing my taxes any other way.
Date published: 2022-07-26
Rated 5 out of 5 by from Turbo Tax is very helpful TT Live was able to assist us with our taxes - and take care of all the questions that we had.
Date published: 2022-07-26
Rated 5 out of 5 by from my review was some what easy once i figured out how to get a copy of my last years taxes
Date published: 2022-07-25
Rated 4 out of 5 by from good product easy to follow and confident calculations.and clear printing of text and numbers
Date published: 2022-07-25
Rated 5 out of 5 by from WE GOT IT DONE A bit of a rough ride dealing with TurboTax tax preparers handoffs necessary due to my special situations: exiting California, being on the road searching for and eventually renting a new home in Texas, after visiting and considering NV, TX, NC and FL.
Date published: 2022-07-25
All TurboTax® Offerings Reviews - Page 6040