TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Basically great! Everything was great except for attachments. There's no way to confirm that they were actually attached. Used the phone line and only got vague help.
Date published: 2021-03-16
Rated 3 out of 5 by from Frustrating I have no distribution to beneficiaries but marks return as having one K-1. E-file complete and then it suggests printing K-1's. Ok let's print and see what is there and it says K-1s are are not complete. Why let me e-file if something is not complete? **A number of areas (not mentioned here) where it is clear that there is inadequate checking of the software. ** - Especially going down a path causes forms to be created.. decide you chose the wrong answer and back up and pick a different answer and forms do not get deleted.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and fast I love how fast and easy everything goes, from paper to efile. great job
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is confusing at times....Kimberly fixed Kimberly is very knowledgeable and an asset to Turbotax. It was GREAT working with her
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is great! With TurboTax I finish fast and easy. This is my 3rd year with TurboTax.
Date published: 2021-03-16
Rated 4 out of 5 by from Superb Product, But Need to QA Some Fields As always, TurboTax does a great job of covering all aspects of tax preparation and gives me confidence that the results are correct. However, there are certain fields that do not allow "Add Supporting Details," even when you can add such details by going to the Form view, adding the details, and then returning to Step-by-Step view. Also, change the fields for ID and Passwords in FI downloads to allow one to paste that information from a password vault. I have very complicated vault-generated passwords, and I have to print them out for specific financial institutions, carefully type in a long-and-complex password, and then shred the document where I had printed out the PW.
Date published: 2021-03-16
Rated 5 out of 5 by from So fast and easy! They could not have made it any easier to file taxes!
Date published: 2021-03-16
Rated 4 out of 5 by from tax took a little more time than I thought but fairly routine
Date published: 2021-03-16
Rated 1 out of 5 by from Missing the boat on updates Updating state forms for the CARES act especially related to penalty forgiveness on IRA withdrawals is LACKING. I've waited weeks with no end in sight. Get these done already.
Date published: 2021-03-16
Rated 5 out of 5 by from AWESOME GOOD SERVICE NOTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6038
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Basically great! Everything was great except for attachments. There's no way to confirm that they were actually attached. Used the phone line and only got vague help.
Date published: 2021-03-16
Rated 3 out of 5 by from Frustrating I have no distribution to beneficiaries but marks return as having one K-1. E-file complete and then it suggests printing K-1's. Ok let's print and see what is there and it says K-1s are are not complete. Why let me e-file if something is not complete? **A number of areas (not mentioned here) where it is clear that there is inadequate checking of the software. ** - Especially going down a path causes forms to be created.. decide you chose the wrong answer and back up and pick a different answer and forms do not get deleted.
Date published: 2021-03-16
Rated 5 out of 5 by from Easy and fast I love how fast and easy everything goes, from paper to efile. great job
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is confusing at times....Kimberly fixed Kimberly is very knowledgeable and an asset to Turbotax. It was GREAT working with her
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is great! With TurboTax I finish fast and easy. This is my 3rd year with TurboTax.
Date published: 2021-03-16
Rated 4 out of 5 by from Superb Product, But Need to QA Some Fields As always, TurboTax does a great job of covering all aspects of tax preparation and gives me confidence that the results are correct. However, there are certain fields that do not allow "Add Supporting Details," even when you can add such details by going to the Form view, adding the details, and then returning to Step-by-Step view. Also, change the fields for ID and Passwords in FI downloads to allow one to paste that information from a password vault. I have very complicated vault-generated passwords, and I have to print them out for specific financial institutions, carefully type in a long-and-complex password, and then shred the document where I had printed out the PW.
Date published: 2021-03-16
Rated 5 out of 5 by from So fast and easy! They could not have made it any easier to file taxes!
Date published: 2021-03-16
Rated 4 out of 5 by from tax took a little more time than I thought but fairly routine
Date published: 2021-03-16
Rated 1 out of 5 by from Missing the boat on updates Updating state forms for the CARES act especially related to penalty forgiveness on IRA withdrawals is LACKING. I've waited weeks with no end in sight. Get these done already.
Date published: 2021-03-16
Rated 5 out of 5 by from AWESOME GOOD SERVICE NOTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 6038