TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Clemson12 from
Turbo tax was great to use for my taxes
Shaima was great. I enjoyed working with her and would definitely like her again.
Date published: 2022-04-12
Rated 5 out of 5 by
LesLie410 from
Very useful software and agent
My agent was very helpful in assisting me with preparing my taxes.
Date published: 2022-04-12
Rated 2 out of 5 by
Dianne31 from
Couldn't prepare state tax without paying
I have been using TurboTax for years and have always been able to prepare (not file) my state taxes without paying extra. This year it asked for an additional $45! So disappointed! Will be looking at other methods for filing my taxes next year.
Date published: 2022-04-12
Rated 5 out of 5 by
Fred1977 from
Turbo Tax Rules!
Love the app. Like the way it guides you which makes it easy to do your taxes!
Date published: 2022-04-12
Rated 3 out of 5 by
Annoyed in Texas from
Turbo Tax is annoying
What's good: It makes filing easy What's bad: It is super annoying with asking the same questions over and over trying to get you to upgrade to something you don't use and tricked me into agreeing to accept advertisements for services that may be of interest to me
Date published: 2022-04-12
Rated 3 out of 5 by
ksteilbe from
Some bugs in the system
The place to enter medical expenses did not work for me. According to an article I found on-line, this has been a problem for several years. It took another search to find out that I could go to the form window and enter the amounts there. Before searching for on-line articles, I tried calling the TurboTax help line. It would not let me talk with a real person until I spelled my account login/e-mail address. Unfortunately, my address starts with "k." Every time I spelled my address, it read the "k" back as "o-k-a-y." This was extremely frustrating!
Date published: 2022-04-12
Rated 5 out of 5 by
BabyGigi42 from
Turbotax is awesome
My Turbotax kept being rejected I don't know why but I'm still trying to figure out what's going on with my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by
Son of Jesse from
I have used/followed TT from the beginning.
Used your "on line expert" twice and talked to one on the phone who was very helpful!
Date published: 2022-04-12
Rated 5 out of 5 by
joeyg353 from
turbo tax is legit
great experience. I have used every year for 10 years
Date published: 2022-04-12
Rated 2 out of 5 by
JERSEY79 from
SURPRISED BY FILING FEES 3RD PARTY
DON'T EVER REMEMBERING BEING CHARGED (10+ YRS) A "SERVICE FEE." THIS SHOULD HAVE BEEN ID'D UP FRONT. VERY DISSATISFIED. AND, HAD TO GO "ON LINE" TO UNDERSTAND WHY I HAD TO PAY A SIGNIFICANTLY HIGHER TAX THAN PRIOR YEARS.
All TurboTax® Offerings Reviews - Page 5979
Date published: 2022-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Clemson12 from
Turbo tax was great to use for my taxes
Shaima was great. I enjoyed working with her and would definitely like her again.
Date published: 2022-04-12
Rated 5 out of 5 by
LesLie410 from
Very useful software and agent
My agent was very helpful in assisting me with preparing my taxes.
Date published: 2022-04-12
Rated 2 out of 5 by
Dianne31 from
Couldn't prepare state tax without paying
I have been using TurboTax for years and have always been able to prepare (not file) my state taxes without paying extra. This year it asked for an additional $45! So disappointed! Will be looking at other methods for filing my taxes next year.
Date published: 2022-04-12
Rated 5 out of 5 by
Fred1977 from
Turbo Tax Rules!
Love the app. Like the way it guides you which makes it easy to do your taxes!
Date published: 2022-04-12
Rated 3 out of 5 by
Annoyed in Texas from
Turbo Tax is annoying
What's good: It makes filing easy What's bad: It is super annoying with asking the same questions over and over trying to get you to upgrade to something you don't use and tricked me into agreeing to accept advertisements for services that may be of interest to me
Date published: 2022-04-12
Rated 3 out of 5 by
ksteilbe from
Some bugs in the system
The place to enter medical expenses did not work for me. According to an article I found on-line, this has been a problem for several years. It took another search to find out that I could go to the form window and enter the amounts there. Before searching for on-line articles, I tried calling the TurboTax help line. It would not let me talk with a real person until I spelled my account login/e-mail address. Unfortunately, my address starts with "k." Every time I spelled my address, it read the "k" back as "o-k-a-y." This was extremely frustrating!
Date published: 2022-04-12
Rated 5 out of 5 by
BabyGigi42 from
Turbotax is awesome
My Turbotax kept being rejected I don't know why but I'm still trying to figure out what's going on with my taxes.
Date published: 2022-04-12
Rated 5 out of 5 by
Son of Jesse from
I have used/followed TT from the beginning.
Used your "on line expert" twice and talked to one on the phone who was very helpful!
Date published: 2022-04-12
Rated 5 out of 5 by
joeyg353 from
turbo tax is legit
great experience. I have used every year for 10 years
Date published: 2022-04-12
Rated 2 out of 5 by
JERSEY79 from
SURPRISED BY FILING FEES 3RD PARTY
DON'T EVER REMEMBERING BEING CHARGED (10+ YRS) A "SERVICE FEE." THIS SHOULD HAVE BEEN ID'D UP FRONT. VERY DISSATISFIED. AND, HAD TO GO "ON LINE" TO UNDERSTAND WHY I HAD TO PAY A SIGNIFICANTLY HIGHER TAX THAN PRIOR YEARS.
All TurboTax® Offerings Reviews - Page 5979
Date published: 2022-04-12