TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent Excellent to fill tax return both federal and state
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is a big help with taxes Using for years. Had more problems this year than ever before.
Date published: 2022-04-16
Rated 5 out of 5 by from I USED THIS TURBO EVERY YEAR TO FILE THIS SOFTWARE EASY TO USE AND REASONBLY PRICED. NO ISSUE WITH EFILE FOR LAST 6 YEARS. VERY HELPFUL INFORMATION WHILE FILLING OUT FORM. WILL USE EVERYTIME I FILE TAX
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is just great It's easy, can grab information from other finance institute. No need to carry, request papers. It's just too good.
Date published: 2022-04-16
Rated 3 out of 5 by from Poor Navigation Caused Delays, Reduced Rating Poor ability to navigate within my own work progress. To look back, sometimes I had to go way back, with no way to bookmark where I had left off. To return to where I left off I had to redo every page again! In haste and frustration, it was easy to introduce errors to pages I had previously completed correctly.
Date published: 2022-04-16
Rated 1 out of 5 by from getting worse, prolly do HR block next year. I just want a simple program, All the auto answers point to giving money my money to other groups at the end. I want my money.
Date published: 2022-04-16
Rated 5 out of 5 by from steady processing I've been using Turbo Tax for over 5 years and it is easy and efficient
Date published: 2022-04-16
Rated 3 out of 5 by from Great for late minute filing Use it if you absolutely have to. It does make things easy and less hassle but it is getting expensive! There are cheaper option else where. I will do my taxes earlier next year with another company.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Rocks! This is my third year using TurboTax and it just keeps getting better. The pages are clean, colorful, & easy to read. The instructions are very thorough, and when needed, explanations are plentiful & easy to understand. I can't believe I paid hundreds of dollars more each year to have a professional CPA do our taxes! I thought with military moves, investments, and a lot of charitable contributions I couldn't prepare them myself -- I was wrong. TurboTax made it so simple!
Date published: 2022-04-16
Rated 4 out of 5 by from 5 star experience except so this is without a doubt a very good experience overall however i would be far far happier if turbo tax intuit someone had just out right told me that i would charged for this service with the options to opt out. that would have caught my attention more so than being lied to and finding out later that if i wanted certain parts of my return then i would have to pay for them. being forced to pay to get my state return seems quite dishonest and decietful.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5942
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Excellent to fill tax return both federal and state
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax is a big help with taxes Using for years. Had more problems this year than ever before.
Date published: 2022-04-16
Rated 5 out of 5 by from I USED THIS TURBO EVERY YEAR TO FILE THIS SOFTWARE EASY TO USE AND REASONBLY PRICED. NO ISSUE WITH EFILE FOR LAST 6 YEARS. VERY HELPFUL INFORMATION WHILE FILLING OUT FORM. WILL USE EVERYTIME I FILE TAX
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax is just great It's easy, can grab information from other finance institute. No need to carry, request papers. It's just too good.
Date published: 2022-04-16
Rated 3 out of 5 by from Poor Navigation Caused Delays, Reduced Rating Poor ability to navigate within my own work progress. To look back, sometimes I had to go way back, with no way to bookmark where I had left off. To return to where I left off I had to redo every page again! In haste and frustration, it was easy to introduce errors to pages I had previously completed correctly.
Date published: 2022-04-16
Rated 1 out of 5 by from getting worse, prolly do HR block next year. I just want a simple program, All the auto answers point to giving money my money to other groups at the end. I want my money.
Date published: 2022-04-16
Rated 5 out of 5 by from steady processing I've been using Turbo Tax for over 5 years and it is easy and efficient
Date published: 2022-04-16
Rated 3 out of 5 by from Great for late minute filing Use it if you absolutely have to. It does make things easy and less hassle but it is getting expensive! There are cheaper option else where. I will do my taxes earlier next year with another company.
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax Rocks! This is my third year using TurboTax and it just keeps getting better. The pages are clean, colorful, & easy to read. The instructions are very thorough, and when needed, explanations are plentiful & easy to understand. I can't believe I paid hundreds of dollars more each year to have a professional CPA do our taxes! I thought with military moves, investments, and a lot of charitable contributions I couldn't prepare them myself -- I was wrong. TurboTax made it so simple!
Date published: 2022-04-16
Rated 4 out of 5 by from 5 star experience except so this is without a doubt a very good experience overall however i would be far far happier if turbo tax intuit someone had just out right told me that i would charged for this service with the options to opt out. that would have caught my attention more so than being lied to and finding out later that if i wanted certain parts of my return then i would have to pay for them. being forced to pay to get my state return seems quite dishonest and decietful.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 5942