TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from A Step Above Before the days of "online" ANYTHING -- when tax returns were done with pen, paper, and calculators -- I was very good at doing my own (and others') tax returns. But, I am thankful those days are over! Some people may swear by other Companies. Me? I swear AT THEM! I won't mention how bad a particular "BLOCK" head company messed me up ... and my daughter. Wait! I may have done just that? Anyway, for several years, I have used and counted on and have been WELL PLEASED with Turbo Tax! I wouldn't dream of using anyone else. It helps, too, that my Bank gives me instant savings for using them :)
Date published: 2021-04-11
Rated 5 out of 5 by from Helpful, but surprise $$ conditions Turbotax was helpful. I was surprised by the additional $50 in the deluxe package required to file *both* my federal and state tax. The fee was only made obvious after I completed the tax info for both fed and state. That was definitely a bummer that put a dent in my excitement about the otherwise decent experience using this service. I would have preferred that that information was presented upfront. It was either pay, or have the info for one of these files completely erased. Definitely put a damper on my day.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax awesome It is easy to use . Help me to maximize my refund and great help on some issues
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use - Incredible Time Saver Product gets better every year. Saves me hours of time and aggravation. I had a question and took advantage of the on-line tax expert. This was convenient since it was a Sunday afternoon and I could finish up within the hour.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is great and really easy! It was easy to use and very helpful with questions.
Date published: 2021-04-11
Rated 4 out of 5 by from Don't like new software I had to call Help Line. Andrew was excellent! Wil still use Turbo Tax next year because it is cheaper than a CPA
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is TERRIFIC! I did the user-friendly process and it was a breeze. I was nervous about doing it myself, but TurboTax made simple AND easy!
Date published: 2021-04-11
Rated 5 out of 5 by from excellent good advice and help from live chat. step by step instructions were clear and easy to follow
Date published: 2021-04-11
Rated 5 out of 5 by from Awesome because so simple and easy! Filed quickly and efficiently! The prompts and the directions were clear and easy to follow!
Date published: 2021-04-11
Rated 5 out of 5 by from Easy as 1,2, file. Using Turbo Tax is very easy. I just clicked the "Lead Me Through" button and it takes you through everything you need. If you have any questions there a links to take you to the correct form. I got all my taxes done in one afternoon. I will definitely use Turbo Tax next year.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5893
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A Step Above Before the days of "online" ANYTHING -- when tax returns were done with pen, paper, and calculators -- I was very good at doing my own (and others') tax returns. But, I am thankful those days are over! Some people may swear by other Companies. Me? I swear AT THEM! I won't mention how bad a particular "BLOCK" head company messed me up ... and my daughter. Wait! I may have done just that? Anyway, for several years, I have used and counted on and have been WELL PLEASED with Turbo Tax! I wouldn't dream of using anyone else. It helps, too, that my Bank gives me instant savings for using them :)
Date published: 2021-04-11
Rated 5 out of 5 by from Helpful, but surprise $$ conditions Turbotax was helpful. I was surprised by the additional $50 in the deluxe package required to file *both* my federal and state tax. The fee was only made obvious after I completed the tax info for both fed and state. That was definitely a bummer that put a dent in my excitement about the otherwise decent experience using this service. I would have preferred that that information was presented upfront. It was either pay, or have the info for one of these files completely erased. Definitely put a damper on my day.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax awesome It is easy to use . Help me to maximize my refund and great help on some issues
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use - Incredible Time Saver Product gets better every year. Saves me hours of time and aggravation. I had a question and took advantage of the on-line tax expert. This was convenient since it was a Sunday afternoon and I could finish up within the hour.
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is great and really easy! It was easy to use and very helpful with questions.
Date published: 2021-04-11
Rated 4 out of 5 by from Don't like new software I had to call Help Line. Andrew was excellent! Wil still use Turbo Tax next year because it is cheaper than a CPA
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is TERRIFIC! I did the user-friendly process and it was a breeze. I was nervous about doing it myself, but TurboTax made simple AND easy!
Date published: 2021-04-11
Rated 5 out of 5 by from excellent good advice and help from live chat. step by step instructions were clear and easy to follow
Date published: 2021-04-11
Rated 5 out of 5 by from Awesome because so simple and easy! Filed quickly and efficiently! The prompts and the directions were clear and easy to follow!
Date published: 2021-04-11
Rated 5 out of 5 by from Easy as 1,2, file. Using Turbo Tax is very easy. I just clicked the "Lead Me Through" button and it takes you through everything you need. If you have any questions there a links to take you to the correct form. I got all my taxes done in one afternoon. I will definitely use Turbo Tax next year.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5893