TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from I love Turbo Tax Use Turbo Tax every year! They make it so simple to file jointly when my wife is self employed.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Is Awesome My Support, Lisa, was Super Helpful...she definitely gets a 10
Date published: 2023-03-26
Rated 5 out of 5 by from Great experience Needed live chat assistance while filing my taxes. Rep was quick, thorough, and friendly. Highly recommend!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Awesome! Using TurboTax is always a great experience. It's user-friendly and offers cost-effective plans.
Date published: 2023-03-26
Rated 1 out of 5 by from Hidden Fees and Wrong Estimate I was told that I needed to upgrade to the Premium version of turbo tax to finish filing. The estimated cost was 119. I thought fine becuase the difference between the return and the cost of the program was ok. Then when it came down to paying the price nearly doubled! I understand that it was an estimate but to be off by nearly 100 percent?!?! That is unacceptable. Next year I will be filing with another company.
Date published: 2023-03-26
Rated 3 out of 5 by from it was ok - much easier last year youve changed it and made it a little more complicated. preferred 2021 format
Date published: 2023-03-26
Rated 5 out of 5 by from Nick's return I always paid for my return. Getting identical results with turbo tax while saving money.
Date published: 2023-03-26
Rated 5 out of 5 by from It steps you through your return options. Turbo Tax steps you through item by item and guides you as to what info is required.
Date published: 2023-03-26
Rated 3 out of 5 by from TURBOTAX;WELL, WE'LL SEE..... i would prefer to do a review after the tax is processed by the irs. i had a few questions answered by product support. only after this is processed can i honestly provide a review,
Date published: 2023-03-26
Rated 2 out of 5 by from Crap Don't tell me where to fix errors. Why how many character do you want
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5719
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax Use Turbo Tax every year! They make it so simple to file jointly when my wife is self employed.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax Is Awesome My Support, Lisa, was Super Helpful...she definitely gets a 10
Date published: 2023-03-26
Rated 5 out of 5 by from Great experience Needed live chat assistance while filing my taxes. Rep was quick, thorough, and friendly. Highly recommend!
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Awesome! Using TurboTax is always a great experience. It's user-friendly and offers cost-effective plans.
Date published: 2023-03-26
Rated 1 out of 5 by from Hidden Fees and Wrong Estimate I was told that I needed to upgrade to the Premium version of turbo tax to finish filing. The estimated cost was 119. I thought fine becuase the difference between the return and the cost of the program was ok. Then when it came down to paying the price nearly doubled! I understand that it was an estimate but to be off by nearly 100 percent?!?! That is unacceptable. Next year I will be filing with another company.
Date published: 2023-03-26
Rated 3 out of 5 by from it was ok - much easier last year youve changed it and made it a little more complicated. preferred 2021 format
Date published: 2023-03-26
Rated 5 out of 5 by from Nick's return I always paid for my return. Getting identical results with turbo tax while saving money.
Date published: 2023-03-26
Rated 5 out of 5 by from It steps you through your return options. Turbo Tax steps you through item by item and guides you as to what info is required.
Date published: 2023-03-26
Rated 3 out of 5 by from TURBOTAX;WELL, WE'LL SEE..... i would prefer to do a review after the tax is processed by the irs. i had a few questions answered by product support. only after this is processed can i honestly provide a review,
Date published: 2023-03-26
Rated 2 out of 5 by from Crap Don't tell me where to fix errors. Why how many character do you want
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5719