TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is user friendly, thorough and I've Been using it for over five years.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax Have used Turbo tax for many years and find it very easy to negotiate
Date published: 2023-03-22
Rated 5 out of 5 by from Fast money every year. 2021, 2022, I've experienced the fastest and accurate tax refund ever. Fast money all year long.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax has been very helpful I was having a great experience until I was Switched to credit Karma
Date published: 2023-03-22
Rated 4 out of 5 by from Great for Federal; weaker on State Federal was great. I have to deal with two states, and the instructions were not very clear. It would help, at minimum, if TurboTax Business at least had live links to the state instructions
Date published: 2023-03-22
Rated 5 out of 5 by from Makes an arduous task much less so The Community Forum is helpful if you can navigate it effectively. The Agents are magnificent helps!
Date published: 2023-03-22
Rated 1 out of 5 by from E-filing doesn't work I find that turbo tax to be unreliable when it comes to e-filing. The e-filing has failed the past 2 years. Although you get an email telling you that the e-file has failed, it doesn't tell you why or how to make changes to make it work. I'm going to be researching other options for next year especially since the cost to purchase the software is high and you have to pay to have state taxes e-filed.
Date published: 2023-03-22
Rated 4 out of 5 by from MOBILE NUMBER CHANGE NOT UNIVERSAL WITHIN PRODUCT Personal profile updated with new cell number however new cell number not reflected once I was ready to file. This is DISTRESSING as all alerts/updates about my filing will go to incorrect cell number. Will contact to fix this!
Date published: 2023-03-22
Rated 5 out of 5 by from Taxes made easy Great software. Easy to follow and understand the process. I like the interface and explanations if you need more info.
Date published: 2023-03-22
Rated 5 out of 5 by from easy peasy Everything was quite with exception of dealing with sold 2nd home. On line help could have been much clearer on how to get to needed section.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5713
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy Turbo tax is user friendly, thorough and I've Been using it for over five years.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax Have used Turbo tax for many years and find it very easy to negotiate
Date published: 2023-03-22
Rated 5 out of 5 by from Fast money every year. 2021, 2022, I've experienced the fastest and accurate tax refund ever. Fast money all year long.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax has been very helpful I was having a great experience until I was Switched to credit Karma
Date published: 2023-03-22
Rated 4 out of 5 by from Great for Federal; weaker on State Federal was great. I have to deal with two states, and the instructions were not very clear. It would help, at minimum, if TurboTax Business at least had live links to the state instructions
Date published: 2023-03-22
Rated 5 out of 5 by from Makes an arduous task much less so The Community Forum is helpful if you can navigate it effectively. The Agents are magnificent helps!
Date published: 2023-03-22
Rated 1 out of 5 by from E-filing doesn't work I find that turbo tax to be unreliable when it comes to e-filing. The e-filing has failed the past 2 years. Although you get an email telling you that the e-file has failed, it doesn't tell you why or how to make changes to make it work. I'm going to be researching other options for next year especially since the cost to purchase the software is high and you have to pay to have state taxes e-filed.
Date published: 2023-03-22
Rated 4 out of 5 by from MOBILE NUMBER CHANGE NOT UNIVERSAL WITHIN PRODUCT Personal profile updated with new cell number however new cell number not reflected once I was ready to file. This is DISTRESSING as all alerts/updates about my filing will go to incorrect cell number. Will contact to fix this!
Date published: 2023-03-22
Rated 5 out of 5 by from Taxes made easy Great software. Easy to follow and understand the process. I like the interface and explanations if you need more info.
Date published: 2023-03-22
Rated 5 out of 5 by from easy peasy Everything was quite with exception of dealing with sold 2nd home. On line help could have been much clearer on how to get to needed section.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5713