TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Turbo Tax is great All worked well this year except had trouble with a specialized 1099-NEC for Credit union volunteer work. Also had difficulties with a code for partnership income from an investment club.
Date published: 2022-10-14
Rated 2 out of 5 by from Do you even use your own software? Why are there so many questions that are not remembered? For example: I just went through my Idaho state return a second time after making a change to my fed ... just to make sure ... and none of the fields had answers. "Did you save for college?" No "Did you withdraw from a college savings fund?" No. And when I went to pay, it asked me for my name and address!?!?!? It could have guessed and defaulted my name and address from the tax return.
Date published: 2022-10-14
Rated 4 out of 5 by from Turbo Tax Tricks Not at all pleased w the final stages of e-filing. At no point beforehand did T/T state explicitly that State e-filing had a fee - I suspected as much of course, but I consider the application of the fee at the last minute as sharp practice. And the process was thoroughly confusing.
Date published: 2022-10-14
Rated 5 out of 5 by from Grateful for turbo I love the help features. Each tax year there seems to be changes even subtle and the self help option that clarifies what they are asking for and the purpose is so helpful. Lets face it only CPA likely know the tax form numbers and their purpose and the explain feature breaks in down in laymen's terms for the average person to understand. I do like the new race feature..encouraged me to beat the time.. Thanks Turbo.. I do not like filing my taxes... but when I do I am thankful Turbo is there:)
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo Tax Is Easy to Use! Turbo Tax provides step by step instructions that are simple to follow.
Date published: 2022-10-14
Rated 3 out of 5 by from Review 2021 Tax first timeusing Putting in information was easy enough but trying to delete a form from my State taxes was a headache and i didn't have any one to call. Very Frustrating!!! i paid $25 for automation sending and then it was unable to send. That was $25 spent that i didn't have.
Date published: 2022-10-14
Rated 5 out of 5 by from Sold on TurboTax Premier I've been using turbotax since it came out about 40 years ago and it has simplified what was once a soul crushing anxiety of an experience. Now I compile my documents and answer the questions with the info in front of me. Rewarded with peace and contentment for another 12 months.
Date published: 2022-10-14
Rated 2 out of 5 by from Turbo lack internal synchronization I like the product less. We use Turbotax for all our companies, but the K1 from one company has great problem integrates into another company or individual, esp the 199 filing from K1
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo tax is great. Online has an issue with QBI I ran into an issue with rental property QBI that I could not repair online but expert provided me with a desktop version and very knowledgeable on hoe to fix issue.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Helped so much I kept putting it off because I was afraid it was going to be such a hassle. It actually was so easy and TurboTax helped me realize I had credits waiting where I had no idea!
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 5609
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is great All worked well this year except had trouble with a specialized 1099-NEC for Credit union volunteer work. Also had difficulties with a code for partnership income from an investment club.
Date published: 2022-10-14
Rated 2 out of 5 by from Do you even use your own software? Why are there so many questions that are not remembered? For example: I just went through my Idaho state return a second time after making a change to my fed ... just to make sure ... and none of the fields had answers. "Did you save for college?" No "Did you withdraw from a college savings fund?" No. And when I went to pay, it asked me for my name and address!?!?!? It could have guessed and defaulted my name and address from the tax return.
Date published: 2022-10-14
Rated 4 out of 5 by from Turbo Tax Tricks Not at all pleased w the final stages of e-filing. At no point beforehand did T/T state explicitly that State e-filing had a fee - I suspected as much of course, but I consider the application of the fee at the last minute as sharp practice. And the process was thoroughly confusing.
Date published: 2022-10-14
Rated 5 out of 5 by from Grateful for turbo I love the help features. Each tax year there seems to be changes even subtle and the self help option that clarifies what they are asking for and the purpose is so helpful. Lets face it only CPA likely know the tax form numbers and their purpose and the explain feature breaks in down in laymen's terms for the average person to understand. I do like the new race feature..encouraged me to beat the time.. Thanks Turbo.. I do not like filing my taxes... but when I do I am thankful Turbo is there:)
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo Tax Is Easy to Use! Turbo Tax provides step by step instructions that are simple to follow.
Date published: 2022-10-14
Rated 3 out of 5 by from Review 2021 Tax first timeusing Putting in information was easy enough but trying to delete a form from my State taxes was a headache and i didn't have any one to call. Very Frustrating!!! i paid $25 for automation sending and then it was unable to send. That was $25 spent that i didn't have.
Date published: 2022-10-14
Rated 5 out of 5 by from Sold on TurboTax Premier I've been using turbotax since it came out about 40 years ago and it has simplified what was once a soul crushing anxiety of an experience. Now I compile my documents and answer the questions with the info in front of me. Rewarded with peace and contentment for another 12 months.
Date published: 2022-10-14
Rated 2 out of 5 by from Turbo lack internal synchronization I like the product less. We use Turbotax for all our companies, but the K1 from one company has great problem integrates into another company or individual, esp the 199 filing from K1
Date published: 2022-10-14
Rated 5 out of 5 by from Turbo tax is great. Online has an issue with QBI I ran into an issue with rental property QBI that I could not repair online but expert provided me with a desktop version and very knowledgeable on hoe to fix issue.
Date published: 2022-10-14
Rated 5 out of 5 by from TurboTax Helped so much I kept putting it off because I was afraid it was going to be such a hassle. It actually was so easy and TurboTax helped me realize I had credits waiting where I had no idea!
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 5609