TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281572 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Just a couple glitches My return isn't simple, so it showed three problems in the software: 1) It didn't ask for the IP-PIN, I had to go to forms mode to put it in 2) No state tax in WA, but it insists on loading CA, and asks repeatedly for me to do State. 3) It asks for K-1 info that the trust doesn't report to me, namely the amount of the trusts dividends that are US, and the amount that's foreign. Since I do the trust, I could find the info.
Date published: 2021-03-23
Rated 1 out of 5 by from Awful Has caused me more stress than anything I have ever had to deal with
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great First time I have used Turbo Tax was very user friendly and accurate.
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is so simple and userfriendly! I love it. I always get so nervous about doing my taxes on my own, but TurboTax makes it so easy. I love it!
Date published: 2021-03-23
Rated 4 out of 5 by from TURBO TAX DELUXE Could have had a better explanation for the CARES act and how to answer the RMD question. I had to search online to get the answer.
Date published: 2021-03-23
Rated 3 out of 5 by from Very confusing follow-up questions This is my second year using turbo tax, but my first since renting out my previous home. When it brought up items saying I should fill in xyz, it gave very little context and I felt like I was almost guessing on some of the answers. I answered as honestly as I could and reviewed the document after; that said, the lack of information felt like an uphill battle.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is easy to use Step by step allows for comprehensive data entry. Forms are clear . State of Ohio is somewhat confusing
Date published: 2021-03-23
Rated 3 out of 5 by from Trust tax -- not so keen I am the trustee for a SMALL trust, and this is the only way I can create a K1; but I really don't like the product. I don't trust the creation of the K1 with the 199A pass through. Looks and feels like other TT products, which is nice.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is awesome It is BY FAR the easiest and best experience I have had with filing my taxes.
Date published: 2021-03-23
Rated 1 out of 5 by from Turbotax is far from Turbo Charged Terrible experience this year. Filing as domestic partnership in California and the way turbotax "included" this, or explained how to do this was terrible. It was a huge headache. This should have been a very easy software coding to allow a seamless filing of all the different and mock returns that needed. Terrible terrible execution.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Just a couple glitches My return isn't simple, so it showed three problems in the software: 1) It didn't ask for the IP-PIN, I had to go to forms mode to put it in 2) No state tax in WA, but it insists on loading CA, and asks repeatedly for me to do State. 3) It asks for K-1 info that the trust doesn't report to me, namely the amount of the trusts dividends that are US, and the amount that's foreign. Since I do the trust, I could find the info.
Date published: 2021-03-23
Rated 1 out of 5 by from Awful Has caused me more stress than anything I have ever had to deal with
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great First time I have used Turbo Tax was very user friendly and accurate.
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is so simple and userfriendly! I love it. I always get so nervous about doing my taxes on my own, but TurboTax makes it so easy. I love it!
Date published: 2021-03-23
Rated 4 out of 5 by from TURBO TAX DELUXE Could have had a better explanation for the CARES act and how to answer the RMD question. I had to search online to get the answer.
Date published: 2021-03-23
Rated 3 out of 5 by from Very confusing follow-up questions This is my second year using turbo tax, but my first since renting out my previous home. When it brought up items saying I should fill in xyz, it gave very little context and I felt like I was almost guessing on some of the answers. I answered as honestly as I could and reviewed the document after; that said, the lack of information felt like an uphill battle.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is easy to use Step by step allows for comprehensive data entry. Forms are clear . State of Ohio is somewhat confusing
Date published: 2021-03-23
Rated 3 out of 5 by from Trust tax -- not so keen I am the trustee for a SMALL trust, and this is the only way I can create a K1; but I really don't like the product. I don't trust the creation of the K1 with the 199A pass through. Looks and feels like other TT products, which is nice.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is awesome It is BY FAR the easiest and best experience I have had with filing my taxes.
Date published: 2021-03-23
Rated 1 out of 5 by from Turbotax is far from Turbo Charged Terrible experience this year. Filing as domestic partnership in California and the way turbotax "included" this, or explained how to do this was terrible. It was a huge headache. This should have been a very easy software coding to allow a seamless filing of all the different and mock returns that needed. Terrible terrible execution.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5514