TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Hannahray from
TurboTax is helpful and efficient!
Turbotax is very simple to go through , and efficient! It was definitely informative , and I found exactly what I needed!
Date published: 2022-04-19
Rated 1 out of 5 by
WhyD0IN33DANickname from
I lost money from my original refund for no reason
My original refund said I would get $2,512.70. I was charged $207 dollars because of using TurboTax online and was forced to pay for upgrades to the standard service. No explanation provided as to why that is but okay. Then at the end my refund back said it would be $1700. Now if my math is correct…that doesn’t make any bit of sense. EVEN BETTER, no explanation as to why it was so much lower. Cool stuff.
Date published: 2022-04-19
Rated 5 out of 5 by
mel6666 from
great
great. it was a great experience. totally loved it. cool
Date published: 2022-04-19
Rated 5 out of 5 by
Dirtybit from
Great Customer Support
I had an issue with reviewing my Property Tax and opted for someone to call me. Ashley called within the time allotted. She was extremely friendly and helped me with all my questions and stayed on the line with me through to the end to make sure everything was done correctly. Very satisfied. Thank you Ashley!!
Date published: 2022-04-19
Rated 5 out of 5 by
LADY SCARLET from
TURBO TAX IS ALWAYS AWESOMELY EASY TO USE
EASY, FAST... SATISFYING TO WATCH THAT TAX REFUND GROW AND GROW!
Date published: 2022-04-19
Rated 5 out of 5 by
bigerv1 from
great product
went well finished in about 1 hr. so i need to say more they did a great job.
Date published: 2022-04-19
Rated 5 out of 5 by
Chelle24 from
Excellent job Turbo Tax!
It was quick, hassle free and easy to complete, it was nice.
Date published: 2022-04-19
Rated 1 out of 5 by
Fturbotax2022 from
predatory buiseness
government has all this information but im forced to file it for $49 fee
Date published: 2022-04-19
Rated 1 out of 5 by
Troubled w taxes from
Got stuck & wouldn't advance asked 4 kids????
Asked for help that never came. went to support site didn't get any answers. Got stuck and wouldn't advance. Kept going back & asking about child credits when I have no kids
Date published: 2022-04-19
Rated 5 out of 5 by
KJCRJC05 from
Love Using Turbo Tax
I have used Turbo Tax for several years now and I will continue to use them. Our Turbo Tax Rep, Pamela, was amazing. She was knowledgeable and polite. A+
All TurboTax® Offerings Reviews - Page 5511
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Hannahray from
TurboTax is helpful and efficient!
Turbotax is very simple to go through , and efficient! It was definitely informative , and I found exactly what I needed!
Date published: 2022-04-19
Rated 1 out of 5 by
WhyD0IN33DANickname from
I lost money from my original refund for no reason
My original refund said I would get $2,512.70. I was charged $207 dollars because of using TurboTax online and was forced to pay for upgrades to the standard service. No explanation provided as to why that is but okay. Then at the end my refund back said it would be $1700. Now if my math is correct…that doesn’t make any bit of sense. EVEN BETTER, no explanation as to why it was so much lower. Cool stuff.
Date published: 2022-04-19
Rated 5 out of 5 by
mel6666 from
great
great. it was a great experience. totally loved it. cool
Date published: 2022-04-19
Rated 5 out of 5 by
Dirtybit from
Great Customer Support
I had an issue with reviewing my Property Tax and opted for someone to call me. Ashley called within the time allotted. She was extremely friendly and helped me with all my questions and stayed on the line with me through to the end to make sure everything was done correctly. Very satisfied. Thank you Ashley!!
Date published: 2022-04-19
Rated 5 out of 5 by
LADY SCARLET from
TURBO TAX IS ALWAYS AWESOMELY EASY TO USE
EASY, FAST... SATISFYING TO WATCH THAT TAX REFUND GROW AND GROW!
Date published: 2022-04-19
Rated 5 out of 5 by
bigerv1 from
great product
went well finished in about 1 hr. so i need to say more they did a great job.
Date published: 2022-04-19
Rated 5 out of 5 by
Chelle24 from
Excellent job Turbo Tax!
It was quick, hassle free and easy to complete, it was nice.
Date published: 2022-04-19
Rated 1 out of 5 by
Fturbotax2022 from
predatory buiseness
government has all this information but im forced to file it for $49 fee
Date published: 2022-04-19
Rated 1 out of 5 by
Troubled w taxes from
Got stuck & wouldn't advance asked 4 kids????
Asked for help that never came. went to support site didn't get any answers. Got stuck and wouldn't advance. Kept going back & asking about child credits when I have no kids
Date published: 2022-04-19
Rated 5 out of 5 by
KJCRJC05 from
Love Using Turbo Tax
I have used Turbo Tax for several years now and I will continue to use them. Our Turbo Tax Rep, Pamela, was amazing. She was knowledgeable and polite. A+
All TurboTax® Offerings Reviews - Page 5511
Date published: 2022-04-19