TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from WONDERFUL THOUGHT I COULDN'T DO IT, IT TOOK A LITTLE LONG BUT I THINK THE NEXT TIME I DO IT IT WILL BE A LITTLE EASIER
Date published: 2021-03-03
Rated 1 out of 5 by from Hidden fees $60 deluxe but then there is a hidden $40 fee. So they take $100 from you just to get you a few extra dollars.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax went well Mary Beth was very helpful. Paying taxes was made a lot easier.
Date published: 2021-03-03
Rated 2 out of 5 by from will not be returning I spent a week without any word from anyone, after I had initially spoken to the first ‘tax expert’.. called 3 times to get help. The first 2 were the same. ‘I’ll send a message, see what I can do.’ The second person I had a bit of hope for because they said that if I didn’t hear from my original tax expert they would give me a new one. Next day, didn’t hear back at all. So I called again. The second tax expert did not let me finish speaking. Every question she asked I was interrupted. Needless to say I was very frustrated and will not be returning to turbo tax ever again. Terrible customer service.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax was easy and helpful My taxes were rejected and it was easy to re submit
Date published: 2021-03-03
Rated 5 out of 5 by from always an easy experience its always so easy and fast i always recomend it!!
Date published: 2021-03-03
Rated 5 out of 5 by from the best Provides the best services to the customers.They also have customer care services who are ready to work with the clients.
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax 2020 Step-by-step method is easy especially when prompted for info.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Great I love TurboTax. It is so easy to use and so accurate. I'm a return customer, and glad this service is still available and only getting easier to use. Thank you TurboTAx.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is okay! I do my family taxes using the free tax however I was charged 150.00. Is it due to my email address. I use my computer to complete my brothers, sons and myself using my email address since no one has a computer?
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5476
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from WONDERFUL THOUGHT I COULDN'T DO IT, IT TOOK A LITTLE LONG BUT I THINK THE NEXT TIME I DO IT IT WILL BE A LITTLE EASIER
Date published: 2021-03-03
Rated 1 out of 5 by from Hidden fees $60 deluxe but then there is a hidden $40 fee. So they take $100 from you just to get you a few extra dollars.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax went well Mary Beth was very helpful. Paying taxes was made a lot easier.
Date published: 2021-03-03
Rated 2 out of 5 by from will not be returning I spent a week without any word from anyone, after I had initially spoken to the first ‘tax expert’.. called 3 times to get help. The first 2 were the same. ‘I’ll send a message, see what I can do.’ The second person I had a bit of hope for because they said that if I didn’t hear from my original tax expert they would give me a new one. Next day, didn’t hear back at all. So I called again. The second tax expert did not let me finish speaking. Every question she asked I was interrupted. Needless to say I was very frustrated and will not be returning to turbo tax ever again. Terrible customer service.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax was easy and helpful My taxes were rejected and it was easy to re submit
Date published: 2021-03-03
Rated 5 out of 5 by from always an easy experience its always so easy and fast i always recomend it!!
Date published: 2021-03-03
Rated 5 out of 5 by from the best Provides the best services to the customers.They also have customer care services who are ready to work with the clients.
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax 2020 Step-by-step method is easy especially when prompted for info.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Great I love TurboTax. It is so easy to use and so accurate. I'm a return customer, and glad this service is still available and only getting easier to use. Thank you TurboTAx.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is okay! I do my family taxes using the free tax however I was charged 150.00. Is it due to my email address. I use my computer to complete my brothers, sons and myself using my email address since no one has a computer?
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 5476