TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Clarence is awesome! Clarence provided professional help. Please let us use him again.
Date published: 2022-10-14
Rated 2 out of 5 by from Make TurboTax Business for Mac web-based, already! It's ok every year, not great. I simply fail to reconcile that we are in the year of Our Lord 2022 and we are still having to do a download product vs. having the ability to do a 1065 return online and have it linked to our personal 1040. Why the lack of competitive product inter-connectivity?
Date published: 2022-10-14
Rated 5 out of 5 by from Tubo Tax for 20 years Been using TT for 20 years...at least. Love this product. Very user friendly.
Date published: 2022-10-14
Rated 4 out of 5 by from 2021 Taxes It took me over 7 hours to do my return. Next year i will hire a CPA as my time is worth something.
Date published: 2022-10-14
Rated 5 out of 5 by from Great Service I've used Turbotax myself for years, taxes got a little complicated this year so I USED FULL SERVICE. It was easy to download forms and they saved me money.
Date published: 2022-10-14
Rated 5 out of 5 by from deluxe excellent i really liked it okay okat thats all i have
Date published: 2022-10-14
Rated 5 out of 5 by from Live is a Lifesaver I've been using TurboTax for years but when it comes to new stuff I don't quite understand there is no substitute for access to a CPA.
Date published: 2022-10-14
Rated 2 out of 5 by from Moving on to some other product Tried to get help available online. Nothing for my situation. Could not call when I had tax return rejected and needed to start over with AGI and PIN
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Fantastic she was very informative and very easy to understand
Date published: 2022-10-14
Rated 4 out of 5 by from Turbo Tax Home and Business I've been using Turbo Tax for years and find that it has simplified entries and many questions for those who are joining in the 'gig' economy and have had little or no prior experience. Kudos for that, but...for those of us who prefer to know the how and why of things, the information is much more scarce than before. Explanations were available so that I could verify my tax knowledge to see what changes have come about without doing deep tax research. It was all, right there!!! I miss the details. Maybe we can bring back more of that background data. Thanks.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 5466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Clarence is awesome! Clarence provided professional help. Please let us use him again.
Date published: 2022-10-14
Rated 2 out of 5 by from Make TurboTax Business for Mac web-based, already! It's ok every year, not great. I simply fail to reconcile that we are in the year of Our Lord 2022 and we are still having to do a download product vs. having the ability to do a 1065 return online and have it linked to our personal 1040. Why the lack of competitive product inter-connectivity?
Date published: 2022-10-14
Rated 5 out of 5 by from Tubo Tax for 20 years Been using TT for 20 years...at least. Love this product. Very user friendly.
Date published: 2022-10-14
Rated 4 out of 5 by from 2021 Taxes It took me over 7 hours to do my return. Next year i will hire a CPA as my time is worth something.
Date published: 2022-10-14
Rated 5 out of 5 by from Great Service I've used Turbotax myself for years, taxes got a little complicated this year so I USED FULL SERVICE. It was easy to download forms and they saved me money.
Date published: 2022-10-14
Rated 5 out of 5 by from deluxe excellent i really liked it okay okat thats all i have
Date published: 2022-10-14
Rated 5 out of 5 by from Live is a Lifesaver I've been using TurboTax for years but when it comes to new stuff I don't quite understand there is no substitute for access to a CPA.
Date published: 2022-10-14
Rated 2 out of 5 by from Moving on to some other product Tried to get help available online. Nothing for my situation. Could not call when I had tax return rejected and needed to start over with AGI and PIN
Date published: 2022-10-14
Rated 5 out of 5 by from Awesome Fantastic she was very informative and very easy to understand
Date published: 2022-10-14
Rated 4 out of 5 by from Turbo Tax Home and Business I've been using Turbo Tax for years and find that it has simplified entries and many questions for those who are joining in the 'gig' economy and have had little or no prior experience. Kudos for that, but...for those of us who prefer to know the how and why of things, the information is much more scarce than before. Explanations were available so that I could verify my tax knowledge to see what changes have come about without doing deep tax research. It was all, right there!!! I miss the details. Maybe we can bring back more of that background data. Thanks.
Date published: 2022-10-14
All TurboTax® Offerings Reviews - Page 5466