TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281676 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Need Better Rental property guidance This is the first time that I had to use Premier for a Rental property. I think the guidance could be better. Especially when asking questions regarding cost basis, maintenance vs improvement and allowable mileage expenses. Also, couldn't find an auto download for Cash App investing. Please get that for next year.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy to use TurboTax was awesome on walking me through the process and making it easy.
Date published: 2021-05-17
Rated 4 out of 5 by from I've been using it for years! There was a screen that I struggled with so I asked for help. It took two experts and a lot of time, but we finally figured it out
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax made it okay Steps were easy enough to follow. I was a little afraid doing my own taxes for the first time but it was quite okay.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! easy to do and quick and not a problem thank you turbo tax
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is amazing gives me peace of mind that everything is done correctly and accurately.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy It was free and easy to file with TurboTax. I would recommend it to everyone.
Date published: 2021-05-17
Rated 1 out of 5 by from No value in paid versions 1. Refund was rejected for a small error. The message said what to look for to correct it but both a call and a chat the associates said their was no way to know how to fix it. Had to have one take over my screen just to tell me she didn't know how to locate the code that was mentioned. Then offered to tell me how to use the trash icon!?!* 2. Had a second issue when paying so I was directed to pay through the IRS website. Then realize there was an error on a previous year that was paid in full. The next rep said there's nothing they can do I'm on my own. $150 for what?
Date published: 2021-05-17
Rated 5 out of 5 by from Helpful TurboTax leads through all the data and forms and prepares everything for filing; much easier than filling out forms myself or using editable .pdf forms.
Date published: 2021-05-17
Rated 4 out of 5 by from GOOD Simple and easy to use. Especially since I had a hard time doing my own taxes. Thank you!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 5453
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Need Better Rental property guidance This is the first time that I had to use Premier for a Rental property. I think the guidance could be better. Especially when asking questions regarding cost basis, maintenance vs improvement and allowable mileage expenses. Also, couldn't find an auto download for Cash App investing. Please get that for next year.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy to use TurboTax was awesome on walking me through the process and making it easy.
Date published: 2021-05-17
Rated 4 out of 5 by from I've been using it for years! There was a screen that I struggled with so I asked for help. It took two experts and a lot of time, but we finally figured it out
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax made it okay Steps were easy enough to follow. I was a little afraid doing my own taxes for the first time but it was quite okay.
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! easy to do and quick and not a problem thank you turbo tax
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is amazing gives me peace of mind that everything is done correctly and accurately.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy It was free and easy to file with TurboTax. I would recommend it to everyone.
Date published: 2021-05-17
Rated 1 out of 5 by from No value in paid versions 1. Refund was rejected for a small error. The message said what to look for to correct it but both a call and a chat the associates said their was no way to know how to fix it. Had to have one take over my screen just to tell me she didn't know how to locate the code that was mentioned. Then offered to tell me how to use the trash icon!?!* 2. Had a second issue when paying so I was directed to pay through the IRS website. Then realize there was an error on a previous year that was paid in full. The next rep said there's nothing they can do I'm on my own. $150 for what?
Date published: 2021-05-17
Rated 5 out of 5 by from Helpful TurboTax leads through all the data and forms and prepares everything for filing; much easier than filling out forms myself or using editable .pdf forms.
Date published: 2021-05-17
Rated 4 out of 5 by from GOOD Simple and easy to use. Especially since I had a hard time doing my own taxes. Thank you!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 5453