TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Used for several years now Every year you have been thorough and made this process easy to understand
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is outstanding! I have successfully used TurboTax to do my taxes for years. 2020 was a year of major change for me. I bought a new home, worked from home, sold a house, retired half way through the year, relocated to another state, and began receiving pension and other income. I used the new TurboTax service to have a CPA prepare my taxes. She couldn't have been more professional and helpful. The process was much simpler than I expected. My taxes were completed and filed in about a week. My refund was higher than expected. The cost was reasonable and less than it would have been to use a private CPA. I will do this again next year and highly recommend it!
Date published: 2021-03-24
Rated 5 out of 5 by from Thank you Had a little trouble with the first tax expert who did my taxes — I had a feeling my return wasn’t 100% right. So I requested a second opinion, and TurboTax went above and beyond to remedy the situation. They fixed the problem within a day and provided the most utmost professional customer service.
Date published: 2021-03-24
Rated 4 out of 5 by from Used Turbo Tax for the last several years Had to file an amended but not sure if it was actually transmitted
Date published: 2021-03-24
Rated 2 out of 5 by from Good service, horrible rates The process was very simple to do, however the rates and fees cost me 50% of my actual return. I'm thinking about going through another service next year.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax is a wonderful help to me. I will continue to utilize this format.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy and efficient Turbo tax year 6 for me was easier than ever. In a world with so much uncertainty, its great to have a service this transparent and easy to understand. The error I did come across, tax expert Tom was extremely helpful, and very friendly!
Date published: 2021-03-24
Rated 5 out of 5 by from Great job! I did the full service tax return his year and my analyst was wonderful. Danielle was responsive, knowledgeable and incredibly friendly. She worked hard to get my return done quickly and accurately, while getting me the maximum refund possible. I couldn't be more appreciative of Danielle's assistance.
Date published: 2021-03-24
Rated 5 out of 5 by from Quick and Easy way to file your taxes! It's very easy to use, costs nothing and easily answers your questions
Date published: 2021-03-24
Rated 5 out of 5 by from My tax expert was fantastic I had a very caring and knowledgeable tax expert. She made the process quick and easy to understand
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5369
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Used for several years now Every year you have been thorough and made this process easy to understand
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is outstanding! I have successfully used TurboTax to do my taxes for years. 2020 was a year of major change for me. I bought a new home, worked from home, sold a house, retired half way through the year, relocated to another state, and began receiving pension and other income. I used the new TurboTax service to have a CPA prepare my taxes. She couldn't have been more professional and helpful. The process was much simpler than I expected. My taxes were completed and filed in about a week. My refund was higher than expected. The cost was reasonable and less than it would have been to use a private CPA. I will do this again next year and highly recommend it!
Date published: 2021-03-24
Rated 5 out of 5 by from Thank you Had a little trouble with the first tax expert who did my taxes — I had a feeling my return wasn’t 100% right. So I requested a second opinion, and TurboTax went above and beyond to remedy the situation. They fixed the problem within a day and provided the most utmost professional customer service.
Date published: 2021-03-24
Rated 4 out of 5 by from Used Turbo Tax for the last several years Had to file an amended but not sure if it was actually transmitted
Date published: 2021-03-24
Rated 2 out of 5 by from Good service, horrible rates The process was very simple to do, however the rates and fees cost me 50% of my actual return. I'm thinking about going through another service next year.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome. Turbo Tax is a wonderful help to me. I will continue to utilize this format.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy and efficient Turbo tax year 6 for me was easier than ever. In a world with so much uncertainty, its great to have a service this transparent and easy to understand. The error I did come across, tax expert Tom was extremely helpful, and very friendly!
Date published: 2021-03-24
Rated 5 out of 5 by from Great job! I did the full service tax return his year and my analyst was wonderful. Danielle was responsive, knowledgeable and incredibly friendly. She worked hard to get my return done quickly and accurately, while getting me the maximum refund possible. I couldn't be more appreciative of Danielle's assistance.
Date published: 2021-03-24
Rated 5 out of 5 by from Quick and Easy way to file your taxes! It's very easy to use, costs nothing and easily answers your questions
Date published: 2021-03-24
Rated 5 out of 5 by from My tax expert was fantastic I had a very caring and knowledgeable tax expert. She made the process quick and easy to understand
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5369