TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax is Awesome I have been using TurboTax for business and personal use for 8 years. I love it. I really feel empowered being able to do the taxes myself and I feel that with the help of TurboTax and the community for questions I am getting the best return possible.
Date published: 2022-03-04
Rated 3 out of 5 by from Federal experience is good; State is fair Turbo-Federal experience is good. It would be great if we knew ahead of time how much we needed in a certain section to make a difference. Going through the whole sections without this info up front is frustrating when it doesn't make a difference. All that work gathering, collating, inputting, and finding that we don't hit a certain threshold that could have easily been clarified ahead of time is time-time-time consuming and worthless. This would apply to things like donation deductions, medical deducitions, etc. On the other hand, the State of Maine help is worthless as nothing of consequence is explained! It's just enter, "if you know what this section is" is fruitless. You could just pick up a free form from the library or post office and fill it in because that's what the state form amounts to. If TurboTax would like to improve, it should be to work on the state forms; I can't imagine how it justifies paying for a second state form. I'm writing this review in the hopes that TurboTax improves its offerings. We have used it for years, and still find it exhausting.
Date published: 2022-03-04
Rated 5 out of 5 by from Expreriance was good Good experiance was super will use again next year for sure
Date published: 2022-03-04
Rated 5 out of 5 by from 2021 turbo tax is simple and easy i will continue to use yearly
Date published: 2022-03-04
Rated 4 out of 5 by from Easy to Do Your Own Taxes I've been using Turbo Tax for years now. I love how easy it is to go through all the options to get the biggest refund. The only thing I don't like is how it doesn't give an option to print the state tax right after I e-file my federal return. It gets a little confusing having to go back in again to get to the right page to file.
Date published: 2022-03-04
Rated 2 out of 5 by from Pricing Too High Pricing of the product provided has increased over the years. If I would have known the price was going to change, I would have used different software or went somewhere for someone to complete my taxes for me.
Date published: 2022-03-04
Rated 5 out of 5 by from It's easy and free. It was so easy and fast to do. I only had my W-2 From and all I had to do was fill in the information.
Date published: 2022-03-04
Rated 5 out of 5 by from turbotax is awsome turbo tax was easy to use and very helpful. had no problems and will use again
Date published: 2022-03-04
Rated 1 out of 5 by from Horrible Experience This Year (2021 Return) Foreign Tax Credit option was not working with little or no information when it would be available. Message blamed IRS but IRS info was available from them late January/early February. Due to the inability to complete this form and worksheet, e filing did not work. Wasted $25 on the state e-filing option but still hope to receive a refund.
Date published: 2022-03-04
Rated 5 out of 5 by from Expert Help Was Nice to Have We experienced a difficult situation filing our taxes this year, but the live support that we had from Turbo Tax was so helpful that we were able to go through the forms and check our return with a feeling of security. It is a relief to have the support of Turbo Tax.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5366
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Awesome I have been using TurboTax for business and personal use for 8 years. I love it. I really feel empowered being able to do the taxes myself and I feel that with the help of TurboTax and the community for questions I am getting the best return possible.
Date published: 2022-03-04
Rated 3 out of 5 by from Federal experience is good; State is fair Turbo-Federal experience is good. It would be great if we knew ahead of time how much we needed in a certain section to make a difference. Going through the whole sections without this info up front is frustrating when it doesn't make a difference. All that work gathering, collating, inputting, and finding that we don't hit a certain threshold that could have easily been clarified ahead of time is time-time-time consuming and worthless. This would apply to things like donation deductions, medical deducitions, etc. On the other hand, the State of Maine help is worthless as nothing of consequence is explained! It's just enter, "if you know what this section is" is fruitless. You could just pick up a free form from the library or post office and fill it in because that's what the state form amounts to. If TurboTax would like to improve, it should be to work on the state forms; I can't imagine how it justifies paying for a second state form. I'm writing this review in the hopes that TurboTax improves its offerings. We have used it for years, and still find it exhausting.
Date published: 2022-03-04
Rated 5 out of 5 by from Expreriance was good Good experiance was super will use again next year for sure
Date published: 2022-03-04
Rated 5 out of 5 by from 2021 turbo tax is simple and easy i will continue to use yearly
Date published: 2022-03-04
Rated 4 out of 5 by from Easy to Do Your Own Taxes I've been using Turbo Tax for years now. I love how easy it is to go through all the options to get the biggest refund. The only thing I don't like is how it doesn't give an option to print the state tax right after I e-file my federal return. It gets a little confusing having to go back in again to get to the right page to file.
Date published: 2022-03-04
Rated 2 out of 5 by from Pricing Too High Pricing of the product provided has increased over the years. If I would have known the price was going to change, I would have used different software or went somewhere for someone to complete my taxes for me.
Date published: 2022-03-04
Rated 5 out of 5 by from It's easy and free. It was so easy and fast to do. I only had my W-2 From and all I had to do was fill in the information.
Date published: 2022-03-04
Rated 5 out of 5 by from turbotax is awsome turbo tax was easy to use and very helpful. had no problems and will use again
Date published: 2022-03-04
Rated 1 out of 5 by from Horrible Experience This Year (2021 Return) Foreign Tax Credit option was not working with little or no information when it would be available. Message blamed IRS but IRS info was available from them late January/early February. Due to the inability to complete this form and worksheet, e filing did not work. Wasted $25 on the state e-filing option but still hope to receive a refund.
Date published: 2022-03-04
Rated 5 out of 5 by from Expert Help Was Nice to Have We experienced a difficult situation filing our taxes this year, but the live support that we had from Turbo Tax was so helpful that we were able to go through the forms and check our return with a feeling of security. It is a relief to have the support of Turbo Tax.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5366