TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent tax services My experience was powerful & effective. My expert Mrs Laura was knowledgeable prompt & very professional.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax continues to lose capability As a long-term TT user, I have seen many changes and while they address tax issues, they are increasingly failing to address the "user perspective". Example: the "Add Supporting Detail" boxes don't always work; The "It's Deductible" feature is user unfriendly; even the tax print-out feature is weak. There has been a definite loss of connection with federal tax form information. This product has not matured with the years!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! Turbo tax is awesome and very user friendly Would highly recommend!
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax,fast, but doesn’t benefit the customer. The expertise is excellent, but felt rushed to complete the process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome turbo tax Turbo tax was is the best for the past 4 years that I’ve been using them
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Thank you for asking. No, we are sorry, we did not do live chat
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo Tax product well below par Dealt with approximately 5 people in orde to get it right.
Date published: 2021-03-24
Rated 5 out of 5 by from Very simple / easy Very easy process - they walk you through etc. EASY
Date published: 2021-03-24
Rated 4 out of 5 by from It was easier than i though We it was easier than i thought but not as easy as i would have liked. Hit a few hicups but it worked out ok ill be willing to do it this way again next yr and thats a good review from me the fact that ill do it again
Date published: 2021-03-24
Rated 4 out of 5 by from continue to come back My husband and I filed with Turbo Tax for a number of years. Logical once he passed to continue to do so.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent tax services My experience was powerful & effective. My expert Mrs Laura was knowledgeable prompt & very professional.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo Tax continues to lose capability As a long-term TT user, I have seen many changes and while they address tax issues, they are increasingly failing to address the "user perspective". Example: the "Add Supporting Detail" boxes don't always work; The "It's Deductible" feature is user unfriendly; even the tax print-out feature is weak. There has been a definite loss of connection with federal tax form information. This product has not matured with the years!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is awesome and easy to use! Turbo tax is awesome and very user friendly Would highly recommend!
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo tax,fast, but doesn’t benefit the customer. The expertise is excellent, but felt rushed to complete the process.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome turbo tax Turbo tax was is the best for the past 4 years that I’ve been using them
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful Thank you for asking. No, we are sorry, we did not do live chat
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo Tax product well below par Dealt with approximately 5 people in orde to get it right.
Date published: 2021-03-24
Rated 5 out of 5 by from Very simple / easy Very easy process - they walk you through etc. EASY
Date published: 2021-03-24
Rated 4 out of 5 by from It was easier than i though We it was easier than i thought but not as easy as i would have liked. Hit a few hicups but it worked out ok ill be willing to do it this way again next yr and thats a good review from me the fact that ill do it again
Date published: 2021-03-24
Rated 4 out of 5 by from continue to come back My husband and I filed with Turbo Tax for a number of years. Logical once he passed to continue to do so.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5366