TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes filing taxes very easy. It us not taxing on my brain.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Great! I have been using them for years for my personal taxes!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbotax is a great option! Patty was my tax expert and she was friendly and knowledgable. Preparation took little longer than TurboTax estimated but quality over speed in this case so understandable!
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Service Very kind assistance with my tax needs. William and Latonia were both patient and helpful.
Date published: 2023-03-26
Rated 2 out of 5 by from Gets more annoying to use every year I find the screen-by-screen format of turbo tax to be very cumbersome to use. It's difficult to skip around and work on different pieces out of order (for example, if you want to get an early start but don't have all your forms yet). I also find the "we'll fill in information for you" features to not be helpful at all. More often than not, you're still having to type in info off the form anyway, even after you had to go look up your login credentials from an obscure account. I also am not a fan of the new timer feature. Why am I trying to rush through something this important? I also feel like, every year, TurboTax adds just one or two more screens to try and sell you additional features, or to get you to give up your personal data so they can advertise to you. It's frustrating and slows down the process.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use and thorough clear easy to read questions, easy to complete and file
Date published: 2023-03-26
Rated 5 out of 5 by from Quick, Easy, and Accurate!!! Turbo Tax was so easy. I was done with Federal & State in under an hour...Amazing. If you like doing your taxes yourself you can't beat the price.
Date published: 2023-03-26
Rated 4 out of 5 by from Getting harder to use I have been using Turbo Tax for 20 years and the last few years it has been getting more and moor difficult. The instructions how to solve situations are hard to understand and I had to find outside help.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Customer Service Had to contact customer service representative for a clarification. She was very friendly and helpful. Just great.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to Use I've used turbo tax several years and the program is simple to use and helpful.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax makes filing taxes very easy. It us not taxing on my brain.
Date published: 2023-03-26
Rated 4 out of 5 by from Turbo Tax is Great! I have been using them for years for my personal taxes!
Date published: 2023-03-26
Rated 5 out of 5 by from Turbotax is a great option! Patty was my tax expert and she was friendly and knowledgable. Preparation took little longer than TurboTax estimated but quality over speed in this case so understandable!
Date published: 2023-03-26
Rated 5 out of 5 by from Excellent Service Very kind assistance with my tax needs. William and Latonia were both patient and helpful.
Date published: 2023-03-26
Rated 2 out of 5 by from Gets more annoying to use every year I find the screen-by-screen format of turbo tax to be very cumbersome to use. It's difficult to skip around and work on different pieces out of order (for example, if you want to get an early start but don't have all your forms yet). I also find the "we'll fill in information for you" features to not be helpful at all. More often than not, you're still having to type in info off the form anyway, even after you had to go look up your login credentials from an obscure account. I also am not a fan of the new timer feature. Why am I trying to rush through something this important? I also feel like, every year, TurboTax adds just one or two more screens to try and sell you additional features, or to get you to give up your personal data so they can advertise to you. It's frustrating and slows down the process.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use and thorough clear easy to read questions, easy to complete and file
Date published: 2023-03-26
Rated 5 out of 5 by from Quick, Easy, and Accurate!!! Turbo Tax was so easy. I was done with Federal & State in under an hour...Amazing. If you like doing your taxes yourself you can't beat the price.
Date published: 2023-03-26
Rated 4 out of 5 by from Getting harder to use I have been using Turbo Tax for 20 years and the last few years it has been getting more and moor difficult. The instructions how to solve situations are hard to understand and I had to find outside help.
Date published: 2023-03-26
Rated 5 out of 5 by from Great Customer Service Had to contact customer service representative for a clarification. She was very friendly and helpful. Just great.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to Use I've used turbo tax several years and the program is simple to use and helpful.
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5366