TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
AKH2 from
Never truly free, hidden fees everywhere
Very, very disappointing. Just plain unethical the way hidden charges are snuck in. Never using again.
Date published: 2023-04-19
Rated 2 out of 5 by
nn222 from
ok
It was difficult navigating through Turbo Tax this year. I chose the free version and they transferred me to their live basic site which charge me a larger fee.
Date published: 2023-04-19
Rated 5 out of 5 by
Bubbabama from
Turbo Tax
Awesome. This was a great service. So glad I used it
Date published: 2023-04-19
Rated 5 out of 5 by
Tomcatrider01 from
Easy to use, quick to file as long.
I had one issue that I wasn't paying attention to, and was getting frustrated, but once I read the instructions, the resolution to the issue was easy to resolve.
Date published: 2023-04-19
Rated 5 out of 5 by
k4ym4n from
its great
i like how it remembers past entries makes it so much easier
Date published: 2023-04-19
Rated 5 out of 5 by
joycean from
Turbotax was easy to use and absolutely necessary
last minute taxes happen, and when we knew how daunting it was with the final night closing in on us we used turbotax and literally feel weight off my shoulders
Date published: 2023-04-19
Rated 5 out of 5 by
newmomintx from
great
intuit product was easy to work with. Saved time and money
Date published: 2023-04-19
Rated 1 out of 5 by
annoyedsarah from
far too expensive
the service is decent but it's too expensive for a service wherein you pay to pay money.
Date published: 2023-04-19
Rated 5 out of 5 by
JessJaxon from
Awesome
I had a few issues with filing my taxes and when I called turbo tax support, they were very helpful in resolving the issues. It was also a fairly easy process for someone like me who is not very computer savvy.
Date published: 2023-04-19
Rated 1 out of 5 by
CarrieCA from
Not especially helpful.
I wasn't given any additional help or information that I wasn't already aware of... I was hoping I would get some explanations or walk through the process for the exorbitant additional fee that I incurred through using Live Assistance. I still ended up having to go and work through filing myself and eventually figured out how to decrease what I owed. For future refrence, using your cusor on our shared screen to repeatedly circle an instruction or basic explanation, is NOT what I would consider helpful. I can read, and already saw and was aware of all of that, I payed for Live Assistance in order to have that elaborated on or broken down, not just highlighted for me in a way that feels patrontizing. I should've just done it on my own, I would've saved myself a bit of money.
All TurboTax® Offerings Reviews - Page 533
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
AKH2 from
Never truly free, hidden fees everywhere
Very, very disappointing. Just plain unethical the way hidden charges are snuck in. Never using again.
Date published: 2023-04-19
Rated 2 out of 5 by
nn222 from
ok
It was difficult navigating through Turbo Tax this year. I chose the free version and they transferred me to their live basic site which charge me a larger fee.
Date published: 2023-04-19
Rated 5 out of 5 by
Bubbabama from
Turbo Tax
Awesome. This was a great service. So glad I used it
Date published: 2023-04-19
Rated 5 out of 5 by
Tomcatrider01 from
Easy to use, quick to file as long.
I had one issue that I wasn't paying attention to, and was getting frustrated, but once I read the instructions, the resolution to the issue was easy to resolve.
Date published: 2023-04-19
Rated 5 out of 5 by
k4ym4n from
its great
i like how it remembers past entries makes it so much easier
Date published: 2023-04-19
Rated 5 out of 5 by
joycean from
Turbotax was easy to use and absolutely necessary
last minute taxes happen, and when we knew how daunting it was with the final night closing in on us we used turbotax and literally feel weight off my shoulders
Date published: 2023-04-19
Rated 5 out of 5 by
newmomintx from
great
intuit product was easy to work with. Saved time and money
Date published: 2023-04-19
Rated 1 out of 5 by
annoyedsarah from
far too expensive
the service is decent but it's too expensive for a service wherein you pay to pay money.
Date published: 2023-04-19
Rated 5 out of 5 by
JessJaxon from
Awesome
I had a few issues with filing my taxes and when I called turbo tax support, they were very helpful in resolving the issues. It was also a fairly easy process for someone like me who is not very computer savvy.
Date published: 2023-04-19
Rated 1 out of 5 by
CarrieCA from
Not especially helpful.
I wasn't given any additional help or information that I wasn't already aware of... I was hoping I would get some explanations or walk through the process for the exorbitant additional fee that I incurred through using Live Assistance. I still ended up having to go and work through filing myself and eventually figured out how to decrease what I owed. For future refrence, using your cusor on our shared screen to repeatedly circle an instruction or basic explanation, is NOT what I would consider helpful. I can read, and already saw and was aware of all of that, I payed for Live Assistance in order to have that elaborated on or broken down, not just highlighted for me in a way that feels patrontizing. I should've just done it on my own, I would've saved myself a bit of money.
All TurboTax® Offerings Reviews - Page 533
Date published: 2023-04-19