TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Suzs41 from
Ready when I am
It was good! Was able to get it done fairly quickly
Date published: 2023-03-26
Rated 5 out of 5 by
Halo123456 from
Turbo Tax is Awesome
It was fast and easy, Great way to get things done.
Date published: 2023-03-26
Rated 5 out of 5 by
TGtaxnoob from
Excellent assistant for a knuckle head
I know nothing about taxes and deductions and for this system to move me through and set everything up for me was a blessing
Date published: 2023-03-26
Rated 3 out of 5 by
JHeart from
Helpful but often overprice to support some forms
Really appreciate the helpful info but I feel like the pricing should be scaled based on expected return value, the platform didn't tell me to the very end that I would need to upgrade because of one of the forms I needed to upload Would have been nice to get a warning up front when that form was uploaded and not have to wait till the end to get hit with a big price tag.
Date published: 2023-03-26
Rated 5 out of 5 by
Miches from
2023 TurboTax Experience
TurboTax is a great tool and easy to use program for filing. I have used it for many years. Highly recommend.
Date published: 2023-03-26
Rated 5 out of 5 by
Pasha W from
TurboTax continues to make taxes easier
I like that my basic information can be pulled from previous years. It saves me time reentering the same data. I also like the pop up support. Every time I wanted more information, the TurboTax information answered my questions.
Date published: 2023-03-26
Rated 5 out of 5 by
BCRN from
Easy, even for a senior
Turbo Tax was recommended by a family member. I will have to send him a thank you gift!
Date published: 2023-03-26
Rated 5 out of 5 by
Erica 2023 from
Great program to use
The explanation boxes are very helpful!! The offers for the extra help are great!!
Date published: 2023-03-26
Rated 2 out of 5 by
Jefe S from
Getting worse every year
I've used TurboTax (paid) version for 15 years. This year was by far the worst year ever. Download and install speed was so slow. Updates were ridiculous. It took almost 2 hours for my initial update. Then a week later, same thing. Why would I need an update a week later?? Wisconsin version was lousy -- it kept generating an error that was due to TT loading a value from my form last year. I couldn't remove or correct this value and it held me hostage from filing my taxes until the error was corrected. I called TT for help an they were useless. Hung up and figured it out myself. I'm been loyal to TT for years and not a typical complainer but I was VERY disappointed in this year's experience. TT -- do better!!!
Date published: 2023-03-26
Rated 5 out of 5 by
Georgia Man 1 from
This was easy
These simple step allowed us to finish in a day. The instructions were easy to follow and understand. the help buttons were informative.
All TurboTax® Offerings Reviews - Page 5275
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Suzs41 from
Ready when I am
It was good! Was able to get it done fairly quickly
Date published: 2023-03-26
Rated 5 out of 5 by
Halo123456 from
Turbo Tax is Awesome
It was fast and easy, Great way to get things done.
Date published: 2023-03-26
Rated 5 out of 5 by
TGtaxnoob from
Excellent assistant for a knuckle head
I know nothing about taxes and deductions and for this system to move me through and set everything up for me was a blessing
Date published: 2023-03-26
Rated 3 out of 5 by
JHeart from
Helpful but often overprice to support some forms
Really appreciate the helpful info but I feel like the pricing should be scaled based on expected return value, the platform didn't tell me to the very end that I would need to upgrade because of one of the forms I needed to upload Would have been nice to get a warning up front when that form was uploaded and not have to wait till the end to get hit with a big price tag.
Date published: 2023-03-26
Rated 5 out of 5 by
Miches from
2023 TurboTax Experience
TurboTax is a great tool and easy to use program for filing. I have used it for many years. Highly recommend.
Date published: 2023-03-26
Rated 5 out of 5 by
Pasha W from
TurboTax continues to make taxes easier
I like that my basic information can be pulled from previous years. It saves me time reentering the same data. I also like the pop up support. Every time I wanted more information, the TurboTax information answered my questions.
Date published: 2023-03-26
Rated 5 out of 5 by
BCRN from
Easy, even for a senior
Turbo Tax was recommended by a family member. I will have to send him a thank you gift!
Date published: 2023-03-26
Rated 5 out of 5 by
Erica 2023 from
Great program to use
The explanation boxes are very helpful!! The offers for the extra help are great!!
Date published: 2023-03-26
Rated 2 out of 5 by
Jefe S from
Getting worse every year
I've used TurboTax (paid) version for 15 years. This year was by far the worst year ever. Download and install speed was so slow. Updates were ridiculous. It took almost 2 hours for my initial update. Then a week later, same thing. Why would I need an update a week later?? Wisconsin version was lousy -- it kept generating an error that was due to TT loading a value from my form last year. I couldn't remove or correct this value and it held me hostage from filing my taxes until the error was corrected. I called TT for help an they were useless. Hung up and figured it out myself. I'm been loyal to TT for years and not a typical complainer but I was VERY disappointed in this year's experience. TT -- do better!!!
Date published: 2023-03-26
Rated 5 out of 5 by
Georgia Man 1 from
This was easy
These simple step allowed us to finish in a day. The instructions were easy to follow and understand. the help buttons were informative.
All TurboTax® Offerings Reviews - Page 5275
Date published: 2023-03-26