TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 5 out of 5 by from Easy! The guided questions make it easy to do the return without the stress of missing something.
Date published: 2022-03-04
Rated 1 out of 5 by from Cannot believe how frustrating TT was this year This year was awful due to some kind of code error affecting state taxes and Form 8582. Like many others on the TurboTax live community, I couldn't file Virginia taxes -- and all of us kept getting the runaround from TT experts, both live and via chat/posts. We were told "it'll be fixed Feb 17" -- it wasn't. A number of us provided token numbers at the request of TT Pro "Teresa," and we complied -- only to have TT Pro "Lindsey" join the conversation late and toss in the insipid and irritating suggestion "have you checked for updates and restarted TurboTax?" Of course we had -- dozens of times. Ultimately, the problem was fixed on March 3 -- and then we all had to pay an additional $5 to efile. $5 isn't that big a deal, but it's an unnecessary slap in the face when the problem was TurboTax's fault. At least I got my Federal refund -- before TT allowed me to efile my state return. Who'd have ever thought the IRS would be faster than a major corporation? I'm seriously considering HRBlock or TaxSlayer next year ...
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax was amazing as usual. Thanks I had a wonderful experience with turbo tax again this year.
Date published: 2022-03-04
Rated 3 out of 5 by from IP PIN Missed Been using Turbo Tax for years with good results. Disappointed that my return was rejected this year because it was missing an IP PIN. I was not made aware of this by the software.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awsome It was good because it's easy to use with great help and by just staying home no need to go anywhere to file
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax Business TurboTax is very user friendly. I am pleased with that part of the product. However, this was my first year with a small business actually earning money. I spoke to 3 different representatives who did not know the answers to my questions regarding form 1065. It wasn't until after I came to the end of my personal taxes that I discovered I would need to download and pay for an ADDITIONAL service to file form 1065. The downloaded version was also fairly user friendly. However, it would have been helpful to have specific "live help" regarding the business software and questions about those forms. I feel like I upgraded my personal account to a level that I didn't actually need and ended up paying more than I had anticipated for TurboTax services. Long story short, it would be great to be able to file the form 1065 in an online version that's all connected, if you will. The representatives that I spoke with were kind and did their best, but they truly were not helpful with my questions...
Date published: 2022-03-04
Rated 5 out of 5 by from Turnotax is great! Makes filing taxes as easy as it can be. Taxes are not fun and very stressful, Turbotax helps to streamline the process.
Date published: 2022-03-04
Rated 5 out of 5 by from Can't beat with a stick! Easy and simple to enter, just follow the directions. Downloading of Investment information completed all that was needed and one tax expert guided me to a file I was having trouble finding.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Helpful easy to complete my taxes step by step was easy to follow
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is great! It made it very painless to do my LLC taxes. Step by step directions are easy to follow with good explanations as to why certain parts of the forms are required. Very easy to urse
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5239
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy! The guided questions make it easy to do the return without the stress of missing something.
Date published: 2022-03-04
Rated 1 out of 5 by from Cannot believe how frustrating TT was this year This year was awful due to some kind of code error affecting state taxes and Form 8582. Like many others on the TurboTax live community, I couldn't file Virginia taxes -- and all of us kept getting the runaround from TT experts, both live and via chat/posts. We were told "it'll be fixed Feb 17" -- it wasn't. A number of us provided token numbers at the request of TT Pro "Teresa," and we complied -- only to have TT Pro "Lindsey" join the conversation late and toss in the insipid and irritating suggestion "have you checked for updates and restarted TurboTax?" Of course we had -- dozens of times. Ultimately, the problem was fixed on March 3 -- and then we all had to pay an additional $5 to efile. $5 isn't that big a deal, but it's an unnecessary slap in the face when the problem was TurboTax's fault. At least I got my Federal refund -- before TT allowed me to efile my state return. Who'd have ever thought the IRS would be faster than a major corporation? I'm seriously considering HRBlock or TaxSlayer next year ...
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax was amazing as usual. Thanks I had a wonderful experience with turbo tax again this year.
Date published: 2022-03-04
Rated 3 out of 5 by from IP PIN Missed Been using Turbo Tax for years with good results. Disappointed that my return was rejected this year because it was missing an IP PIN. I was not made aware of this by the software.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awsome It was good because it's easy to use with great help and by just staying home no need to go anywhere to file
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax Business TurboTax is very user friendly. I am pleased with that part of the product. However, this was my first year with a small business actually earning money. I spoke to 3 different representatives who did not know the answers to my questions regarding form 1065. It wasn't until after I came to the end of my personal taxes that I discovered I would need to download and pay for an ADDITIONAL service to file form 1065. The downloaded version was also fairly user friendly. However, it would have been helpful to have specific "live help" regarding the business software and questions about those forms. I feel like I upgraded my personal account to a level that I didn't actually need and ended up paying more than I had anticipated for TurboTax services. Long story short, it would be great to be able to file the form 1065 in an online version that's all connected, if you will. The representatives that I spoke with were kind and did their best, but they truly were not helpful with my questions...
Date published: 2022-03-04
Rated 5 out of 5 by from Turnotax is great! Makes filing taxes as easy as it can be. Taxes are not fun and very stressful, Turbotax helps to streamline the process.
Date published: 2022-03-04
Rated 5 out of 5 by from Can't beat with a stick! Easy and simple to enter, just follow the directions. Downloading of Investment information completed all that was needed and one tax expert guided me to a file I was having trouble finding.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Helpful easy to complete my taxes step by step was easy to follow
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is great! It made it very painless to do my LLC taxes. Step by step directions are easy to follow with good explanations as to why certain parts of the forms are required. Very easy to urse
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5239