TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
JoeMidland from
Pretty fast and easy.
Have been using Turbo Tax several years with no issues.
Date published: 2022-03-03
Rated 5 out of 5 by
Rocket NHH from
Turbo Tax helped me to get the best refund!
Monica and everyone I spoke with were friendly and knowledgeable.
Date published: 2022-03-03
Rated 4 out of 5 by
TT user since 1995 from
Turbo Tax is ok
last year I could not find the help I needed to E file I had to go to an income tax live person in my area to help me. Hopefully this year my e filing will go smoothly -- not sure yet
Date published: 2022-03-03
Rated 5 out of 5 by
BarttyBoy from
Very Helpful
I am a nervous wreck when it comes to filing taxes but this year COVID has taken a toll on my finances so I had to file them myself. Turbo tax made it easy (although I was still a nervous wreck) easy step-by-step directions to follow. I will definitely be using this again next year.
Date published: 2022-03-03
Rated 5 out of 5 by
KCNNH from
Resolved issue with return
Amy was very helpful in resolving my issue quickly.
Date published: 2022-03-03
Rated 5 out of 5 by
NAPLMP from
Love TurboTax!
Turbo Tax was great for beginners; Explaining each step and showing where to find the information needed.
Date published: 2022-03-03
Rated 1 out of 5 by
ChasesgrandDonnas from
Not the same system I’ve used for the last several
Not using turbo tax again not user friendly and too many glitches
Date published: 2022-03-03
Rated 5 out of 5 by
DBS_1 from
Thank you TurboTax!
I have used TT for over 10 years and it is a great product. I have always recommended it to family and friends. When I started my return this year, there were a few bugs in TT that I reported to TT support. They fixed the bugs in several days, which allowed me to complete and submit my returns. Thank you!
Date published: 2022-03-03
Rated 5 out of 5 by
Jenn1010101 from
Great
Great team to work with. Answered all my questions
Date published: 2022-03-03
Rated 4 out of 5 by
ChereManga from
An issue this year
I use turbotax every year, and have never had any issues with it, and I plan to use it again next year. My issue this year is that the software tells you the state e-file is $20, but when it takes you to the intuit site, it charges your card $25. They need to update the cost in the software if this is the new price, or change the dollar amount being charged to what is actually being quoted.
All TurboTax® Offerings Reviews - Page 5188
Date published: 2022-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
JoeMidland from
Pretty fast and easy.
Have been using Turbo Tax several years with no issues.
Date published: 2022-03-03
Rated 5 out of 5 by
Rocket NHH from
Turbo Tax helped me to get the best refund!
Monica and everyone I spoke with were friendly and knowledgeable.
Date published: 2022-03-03
Rated 4 out of 5 by
TT user since 1995 from
Turbo Tax is ok
last year I could not find the help I needed to E file I had to go to an income tax live person in my area to help me. Hopefully this year my e filing will go smoothly -- not sure yet
Date published: 2022-03-03
Rated 5 out of 5 by
BarttyBoy from
Very Helpful
I am a nervous wreck when it comes to filing taxes but this year COVID has taken a toll on my finances so I had to file them myself. Turbo tax made it easy (although I was still a nervous wreck) easy step-by-step directions to follow. I will definitely be using this again next year.
Date published: 2022-03-03
Rated 5 out of 5 by
KCNNH from
Resolved issue with return
Amy was very helpful in resolving my issue quickly.
Date published: 2022-03-03
Rated 5 out of 5 by
NAPLMP from
Love TurboTax!
Turbo Tax was great for beginners; Explaining each step and showing where to find the information needed.
Date published: 2022-03-03
Rated 1 out of 5 by
ChasesgrandDonnas from
Not the same system I’ve used for the last several
Not using turbo tax again not user friendly and too many glitches
Date published: 2022-03-03
Rated 5 out of 5 by
DBS_1 from
Thank you TurboTax!
I have used TT for over 10 years and it is a great product. I have always recommended it to family and friends. When I started my return this year, there were a few bugs in TT that I reported to TT support. They fixed the bugs in several days, which allowed me to complete and submit my returns. Thank you!
Date published: 2022-03-03
Rated 5 out of 5 by
Jenn1010101 from
Great
Great team to work with. Answered all my questions
Date published: 2022-03-03
Rated 4 out of 5 by
ChereManga from
An issue this year
I use turbotax every year, and have never had any issues with it, and I plan to use it again next year. My issue this year is that the software tells you the state e-file is $20, but when it takes you to the intuit site, it charges your card $25. They need to update the cost in the software if this is the new price, or change the dollar amount being charged to what is actually being quoted.
All TurboTax® Offerings Reviews - Page 5188
Date published: 2022-03-03