TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Few kinks Twice I was at a place I could not go on and had to work around 1- When doing the state return I thought was at the place to file but got to a screen that told me to select turbo tax from the banner and select TT for Mac.??? 2. Kept asking tented amount for Form 8812. I did not have an 8812!
Date published: 2022-03-03
Rated 2 out of 5 by from Turbo Tax Deluxe 2021 is Screwed Up The CD I purchased from Costco would nor boot-up on my HP laptop. I had 50 minutes of problems with Intuit before I could download the software from the internet. Last year I was able to enter my Canadian & UK equivalents of Social Security income after a prompt from Turbo Tax, but not this year. I could enter my wife's SSA info but not mine. Then, I couldn't get past a prompt to input Canadian RRSP info. I had to import my 2020 files & open up the detail Forms, then enter the info on the SS Form to generate it for my 2021 work sheet. What a pain in the rear! There is obviously a bug in the software that nobody has bothered to fix. I've been using Turbo Tax for 12 years but 13 is definitely an unlucky, & maybe my last, year.
Date published: 2022-03-03
Rated 1 out of 5 by from Forms not ready for filing by filing deadline!! Self employed farmer taxes are due March1. Forms for filing not ready until March3!!! That sucks!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax is easy and excellent I was using Turbo Tax for several years and getting my refunds fast and easy. Turbo Tax has the option of revission of my tax before send to IRS. Excellent Software tax.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax makes it easy! I've been using TurboTax for several years now. They make it extremely easy to account for all manner of deductions, including complex situations like self-employment. Their information/FAQ section is extremely robust and their staff has always been extremely helpful. I'll continue to use TurboTax for years to come!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Excellent First time user. Seemed to be straight forward. Will be using going forward.
Date published: 2022-03-03
Rated 5 out of 5 by from it didn't take long to do ,loved it it was a quick and all the instructions were very clear
Date published: 2022-03-03
Rated 5 out of 5 by from Love it They are the best and I will send people who want to do their taxes to you all.
Date published: 2022-03-03
Rated 4 out of 5 by from Better after our suggestions are 100% implemented! We have 6 Schwab accounts but they all look similar in TurboTax. Please support a clear way to identify which Schwab account you're referring to. Account number? Please also support password copy/paste when downloading Schwab documents. Finally, accommodate the ad blockers. I leave them active for a very valid reason. Stay safe and well. Dougie
Date published: 2022-03-03
Rated 1 out of 5 by from Horrible Experience Of all the years of using this product, this year has been horrendous. I've been trying unsuccessfully to submit my taxes for a few days. My return keeps getting rejected and when I go back to review my entries I find that they have changed. Not to mention the cost to use this product and then also get hit with an additional charge to efile. This may be the last year I file electronically.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Few kinks Twice I was at a place I could not go on and had to work around 1- When doing the state return I thought was at the place to file but got to a screen that told me to select turbo tax from the banner and select TT for Mac.??? 2. Kept asking tented amount for Form 8812. I did not have an 8812!
Date published: 2022-03-03
Rated 2 out of 5 by from Turbo Tax Deluxe 2021 is Screwed Up The CD I purchased from Costco would nor boot-up on my HP laptop. I had 50 minutes of problems with Intuit before I could download the software from the internet. Last year I was able to enter my Canadian & UK equivalents of Social Security income after a prompt from Turbo Tax, but not this year. I could enter my wife's SSA info but not mine. Then, I couldn't get past a prompt to input Canadian RRSP info. I had to import my 2020 files & open up the detail Forms, then enter the info on the SS Form to generate it for my 2021 work sheet. What a pain in the rear! There is obviously a bug in the software that nobody has bothered to fix. I've been using Turbo Tax for 12 years but 13 is definitely an unlucky, & maybe my last, year.
Date published: 2022-03-03
Rated 1 out of 5 by from Forms not ready for filing by filing deadline!! Self employed farmer taxes are due March1. Forms for filing not ready until March3!!! That sucks!!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax is easy and excellent I was using Turbo Tax for several years and getting my refunds fast and easy. Turbo Tax has the option of revission of my tax before send to IRS. Excellent Software tax.
Date published: 2022-03-03
Rated 5 out of 5 by from TurboTax makes it easy! I've been using TurboTax for several years now. They make it extremely easy to account for all manner of deductions, including complex situations like self-employment. Their information/FAQ section is extremely robust and their staff has always been extremely helpful. I'll continue to use TurboTax for years to come!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo Tax is Excellent First time user. Seemed to be straight forward. Will be using going forward.
Date published: 2022-03-03
Rated 5 out of 5 by from it didn't take long to do ,loved it it was a quick and all the instructions were very clear
Date published: 2022-03-03
Rated 5 out of 5 by from Love it They are the best and I will send people who want to do their taxes to you all.
Date published: 2022-03-03
Rated 4 out of 5 by from Better after our suggestions are 100% implemented! We have 6 Schwab accounts but they all look similar in TurboTax. Please support a clear way to identify which Schwab account you're referring to. Account number? Please also support password copy/paste when downloading Schwab documents. Finally, accommodate the ad blockers. I leave them active for a very valid reason. Stay safe and well. Dougie
Date published: 2022-03-03
Rated 1 out of 5 by from Horrible Experience Of all the years of using this product, this year has been horrendous. I've been trying unsuccessfully to submit my taxes for a few days. My return keeps getting rejected and when I go back to review my entries I find that they have changed. Not to mention the cost to use this product and then also get hit with an additional charge to efile. This may be the last year I file electronically.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5161