TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 2 out of 5 by
Peach2023 from
Surprised with additional non-optional charges
Had selected the free/limited version of Turbo Tax to file 2022 Returns for free, only to get to the end and be told I had no option except to pay for the Deluxe Turbo Tax option. Seemed a bit ridiculous that you let customers select the Free option, but then surprise them with non-optional charges. Then upon selecting which way to pay, you could either provide your credit card information or opt to have it taken out of Federal return. Upon choosing that option, you then learn there is an ADDITIONAL fee on top of that. Seems like it's a bit shady to let customers think they are able to file for free, only to surprise them with being a cost service and then tack on more fees.
Date published: 2023-01-28
Rated 4 out of 5 by
MidnightsMom86 from
Fast and Easy
I use Turbo Tax every year. The questions are simple and getting through both Federal and State tax filing takes less than half an hour.
Date published: 2023-01-28
Rated 5 out of 5 by
Pennywiss99 from
Excellent help
I loved doing my taxes with turbotax. I will do my taxes with this tax pro forever.
Date published: 2023-01-28
Rated 5 out of 5 by
ryder17 from
it was easy and simple
it was easy and simple. if you messed up they helped you fix the problem.
Date published: 2023-01-28
Rated 5 out of 5 by
Diamond S from
Turbo is Amazing
Was really explained and walk through many steps for filling
Date published: 2023-01-28
Rated 5 out of 5 by
Owldaisy75 from
Easiest & fastest tax service! I love it!
Always easy & fast. It makes my life simpler. 5 star
Date published: 2023-01-28
Rated 5 out of 5 by
Beth3535351989 from
Great Job
You did such an amazing job I can't think this company enough.
Date published: 2023-01-28
Rated 5 out of 5 by
ShannaS15122 from
TurboTax was great
Great friendly sweet kind helpful explain very good
Date published: 2023-01-28
Rated 5 out of 5 by
9170 from
Turbo Tax is a great help in filing taxes
Easy to navigate with helpful information provided where needed
Date published: 2023-01-28
Rated 5 out of 5 by
Kandy K from
Turbo tax is Great!
My Turbo Tax experience was great because it is very user-friendly and explains everything.
All TurboTax® Offerings Reviews - Page 5075
Date published: 2023-01-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Peach2023 from
Surprised with additional non-optional charges
Had selected the free/limited version of Turbo Tax to file 2022 Returns for free, only to get to the end and be told I had no option except to pay for the Deluxe Turbo Tax option. Seemed a bit ridiculous that you let customers select the Free option, but then surprise them with non-optional charges. Then upon selecting which way to pay, you could either provide your credit card information or opt to have it taken out of Federal return. Upon choosing that option, you then learn there is an ADDITIONAL fee on top of that. Seems like it's a bit shady to let customers think they are able to file for free, only to surprise them with being a cost service and then tack on more fees.
Date published: 2023-01-28
Rated 4 out of 5 by
MidnightsMom86 from
Fast and Easy
I use Turbo Tax every year. The questions are simple and getting through both Federal and State tax filing takes less than half an hour.
Date published: 2023-01-28
Rated 5 out of 5 by
Pennywiss99 from
Excellent help
I loved doing my taxes with turbotax. I will do my taxes with this tax pro forever.
Date published: 2023-01-28
Rated 5 out of 5 by
ryder17 from
it was easy and simple
it was easy and simple. if you messed up they helped you fix the problem.
Date published: 2023-01-28
Rated 5 out of 5 by
Diamond S from
Turbo is Amazing
Was really explained and walk through many steps for filling
Date published: 2023-01-28
Rated 5 out of 5 by
Owldaisy75 from
Easiest & fastest tax service! I love it!
Always easy & fast. It makes my life simpler. 5 star
Date published: 2023-01-28
Rated 5 out of 5 by
Beth3535351989 from
Great Job
You did such an amazing job I can't think this company enough.
Date published: 2023-01-28
Rated 5 out of 5 by
ShannaS15122 from
TurboTax was great
Great friendly sweet kind helpful explain very good
Date published: 2023-01-28
Rated 5 out of 5 by
9170 from
Turbo Tax is a great help in filing taxes
Easy to navigate with helpful information provided where needed
Date published: 2023-01-28
Rated 5 out of 5 by
Kandy K from
Turbo tax is Great!
My Turbo Tax experience was great because it is very user-friendly and explains everything.
All TurboTax® Offerings Reviews - Page 5075
Date published: 2023-01-28