TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Surprised with additional non-optional charges Had selected the free/limited version of Turbo Tax to file 2022 Returns for free, only to get to the end and be told I had no option except to pay for the Deluxe Turbo Tax option. Seemed a bit ridiculous that you let customers select the Free option, but then surprise them with non-optional charges. Then upon selecting which way to pay, you could either provide your credit card information or opt to have it taken out of Federal return. Upon choosing that option, you then learn there is an ADDITIONAL fee on top of that. Seems like it's a bit shady to let customers think they are able to file for free, only to surprise them with being a cost service and then tack on more fees.
Date published: 2023-01-28
Rated 4 out of 5 by from Fast and Easy I use Turbo Tax every year. The questions are simple and getting through both Federal and State tax filing takes less than half an hour.
Date published: 2023-01-28
Rated 5 out of 5 by from Excellent help I loved doing my taxes with turbotax. I will do my taxes with this tax pro forever.
Date published: 2023-01-28
Rated 5 out of 5 by from it was easy and simple it was easy and simple. if you messed up they helped you fix the problem.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is Amazing Was really explained and walk through many steps for filling
Date published: 2023-01-28
Rated 5 out of 5 by from Easiest & fastest tax service! I love it! Always easy & fast. It makes my life simpler. 5 star
Date published: 2023-01-28
Rated 5 out of 5 by from Great Job You did such an amazing job I can't think this company enough.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax was great Great friendly sweet kind helpful explain very good
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is a great help in filing taxes Easy to navigate with helpful information provided where needed
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is Great! My Turbo Tax experience was great because it is very user-friendly and explains everything.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 5075
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Surprised with additional non-optional charges Had selected the free/limited version of Turbo Tax to file 2022 Returns for free, only to get to the end and be told I had no option except to pay for the Deluxe Turbo Tax option. Seemed a bit ridiculous that you let customers select the Free option, but then surprise them with non-optional charges. Then upon selecting which way to pay, you could either provide your credit card information or opt to have it taken out of Federal return. Upon choosing that option, you then learn there is an ADDITIONAL fee on top of that. Seems like it's a bit shady to let customers think they are able to file for free, only to surprise them with being a cost service and then tack on more fees.
Date published: 2023-01-28
Rated 4 out of 5 by from Fast and Easy I use Turbo Tax every year. The questions are simple and getting through both Federal and State tax filing takes less than half an hour.
Date published: 2023-01-28
Rated 5 out of 5 by from Excellent help I loved doing my taxes with turbotax. I will do my taxes with this tax pro forever.
Date published: 2023-01-28
Rated 5 out of 5 by from it was easy and simple it was easy and simple. if you messed up they helped you fix the problem.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is Amazing Was really explained and walk through many steps for filling
Date published: 2023-01-28
Rated 5 out of 5 by from Easiest & fastest tax service! I love it! Always easy & fast. It makes my life simpler. 5 star
Date published: 2023-01-28
Rated 5 out of 5 by from Great Job You did such an amazing job I can't think this company enough.
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax was great Great friendly sweet kind helpful explain very good
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax is a great help in filing taxes Easy to navigate with helpful information provided where needed
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is Great! My Turbo Tax experience was great because it is very user-friendly and explains everything.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 5075