TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by Riley Bug from Turbo Tax is easy and quick Easy to work with. Inexpensive. They are very informative and quick with answering questions
Date published: 2023-04-02
Rated 2 out of 5 by not entirely happy from not entirely happy I had one little 1099-g and I went from free filing to having to pay $118! Not at all happy with that! I could understand if it was a complicated 1099. But this is ridiculous. Also I was supposed to be getting a $20 employer related discount. That didn't happen either.
Date published: 2023-04-02
Rated 3 out of 5 by Kiki P Dee from charging to process a refund is absurd It was good until you charged me to process my refund
Date published: 2023-04-02
Rated 4 out of 5 by susus from Mixed experience I had a complicated return - The Live Assistance I signed up for was not good. It seemed the experts had little training beyond answering the most basic questions. I had to delete all my information and restart to cancel Live Assistance - I was not prepared to pay extra for a poor service. Turbo Tax Community is a great asset and I got a lot of answers to my questions on this site. Having Form 8938 is a bonus and its why I ended up filing with Turbo Tax this year. Will I use Turbo Tax Again. Yes.
Date published: 2023-04-02
Rated 5 out of 5 by DawnH2021 from Thanks for your Help This year was a bit more confusing, but I made it through with Turbo Tax. Thanks.
Date published: 2023-04-02
Rated 4 out of 5 by null from Could not transfer the PDF file from last year's I used Turbo Tax since 2006, and I could not transfer my last year's PDF file (tax. file was not saved). It was a big headache. Hope it can be improved. It seems other PDF file (such as HR Block) can be transferred.
Date published: 2023-04-02
Rated 5 out of 5 by lmastro from first time self taxes walked me through the whole process easier than i thought it would be
Date published: 2023-04-02
Rated 5 out of 5 by Jaquan913 from Turbotax Great! Turbo Tax was easy to use. And very fast. Recommended
Date published: 2023-04-02
Rated 5 out of 5 by Lomeingirl from Makes The Painful Less Painful I knew this year's taxes were going to be unpleasant but TT got it done in under two hours. I am confident in the accuracy of the returns I filed and feel like everything was checked to give me the most return possible.
Date published: 2023-04-02
Rated 4 out of 5 by scotty dew from Review of 22 Turbo Tax Worked well for the return. When filing by mail, I'm we're not sure how to get it to say we're done. It keeps saying "continue" when we open Turbo Tax. Other than that, it all worked well in doing the calculations.
All TurboTax® Offerings Reviews - Page 5061
Date published: 2023-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Riley Bug from Turbo Tax is easy and quick Easy to work with. Inexpensive. They are very informative and quick with answering questions
Date published: 2023-04-02
Rated 2 out of 5 by not entirely happy from not entirely happy I had one little 1099-g and I went from free filing to having to pay $118! Not at all happy with that! I could understand if it was a complicated 1099. But this is ridiculous. Also I was supposed to be getting a $20 employer related discount. That didn't happen either.
Date published: 2023-04-02
Rated 3 out of 5 by Kiki P Dee from charging to process a refund is absurd It was good until you charged me to process my refund
Date published: 2023-04-02
Rated 4 out of 5 by susus from Mixed experience I had a complicated return - The Live Assistance I signed up for was not good. It seemed the experts had little training beyond answering the most basic questions. I had to delete all my information and restart to cancel Live Assistance - I was not prepared to pay extra for a poor service. Turbo Tax Community is a great asset and I got a lot of answers to my questions on this site. Having Form 8938 is a bonus and its why I ended up filing with Turbo Tax this year. Will I use Turbo Tax Again. Yes.
Date published: 2023-04-02
Rated 5 out of 5 by DawnH2021 from Thanks for your Help This year was a bit more confusing, but I made it through with Turbo Tax. Thanks.
Date published: 2023-04-02
Rated 4 out of 5 by null from Could not transfer the PDF file from last year's I used Turbo Tax since 2006, and I could not transfer my last year's PDF file (tax. file was not saved). It was a big headache. Hope it can be improved. It seems other PDF file (such as HR Block) can be transferred.
Date published: 2023-04-02
Rated 5 out of 5 by lmastro from first time self taxes walked me through the whole process easier than i thought it would be
Date published: 2023-04-02
Rated 5 out of 5 by Jaquan913 from Turbotax Great! Turbo Tax was easy to use. And very fast. Recommended
Date published: 2023-04-02
Rated 5 out of 5 by Lomeingirl from Makes The Painful Less Painful I knew this year's taxes were going to be unpleasant but TT got it done in under two hours. I am confident in the accuracy of the returns I filed and feel like everything was checked to give me the most return possible.
Date published: 2023-04-02
Rated 4 out of 5 by scotty dew from Review of 22 Turbo Tax Worked well for the return. When filing by mail, I'm we're not sure how to get it to say we're done. It keeps saying "continue" when we open Turbo Tax. Other than that, it all worked well in doing the calculations.
All TurboTax® Offerings Reviews - Page 5061
Date published: 2023-04-02